Enabling Sign Language interpretation view

Account owners and admins can enable Sign Language interpretation view, which allows hosts to assign users as sign language interpreters, either when scheduling a meeting or webinar or during the session. Hosts can designate up to 20 users as sign language interpreters. Sign language interpreters are shown in dedicated video channels that are pinned and spotlighted, identifying the specific type of sign language they are interpreting. Participants can then select which sign language video channel they’d like to view, and resize or relocate the video window as needed.

Note: Zoom does not provide sign language interpreters for meetings and webinars. Hosts must provide and assign users as sign language interpreters.

This article covers:

• Limitations of the Sign Language interpretation view feature
• How to enable or disable Sign Language interpretation view
  
  • Account
  • Group
  • User

Prerequisites for enabling Sign Language interpretation view

• Host must have a Zoom account
• Account owner or admin privileges to enable this feature at the account or group level
• Zoom desktop client
  • Windows: 5.11.3
  • macOS: 5.11.3
• Zoom mobile app
  • Android: 5.12.0
  • iOS: 5.12.0
• Zoom web client

Note: The minimum version applies to all users in the meeting or webinar, including the host, participants, and sign language interpreters.

Limitations of the Sign Language interpretation view feature

Sign Language interpretation view has the following limitations:

• This feature does not offer sign language interpreters; hosts must provide and assign users as sign language interpreters in the meeting or webinar.
• This feature cannot be used with Personal Meeting IDs (PMI). To include Sign Language interpretation view, the meeting or webinar ID must be generated automatically.
• Hosts must join the meeting or webinar through the Zoom desktop client to manage and initiate interpretation. They cannot join with any other clients, such as the Zoom mobile app or web client.
• This feature must be selected when scheduling a meeting or webinar, and thus cannot be used for an instant meeting.

How to enable or disable Sign Language interpretation view

Account

To enable or disable Sign language interpretation view for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Sign language interpretation view toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   When enabled, 10 default sign languages will appear below the setting. This is the list that will be available when scheduling.
6. (Optional) Select the Enable sign language interpretation view by default in scheduler check box to enable it as a default setting when scheduling meetings or webinars, then click Save.
7. (Optional) To add another sign language to the list of available languages when scheduling, click the plus icon , enter the name of the language, then click Add.
8. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Sign language interpretation view for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Advanced), click the Sign language interpretation view toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
6. If a verification dialog appears, click Enable or Disable to verify the change.
   When enabled, 10 default sign languages will appear below the setting. This is the list that will be available when scheduling.
7. (Optional) Select the Enable sign language interpretation view by default in scheduler check box to enable it as a default setting when scheduling meetings or webinars, then click Save.
8. (Optional) To add another sign language to the list of available sign languages when scheduling, click the plus icon , enter the name of the language, then click Add.
9. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Sign language interpretation view for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Sign language interpretation view toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   When enabled, 10 default sign languages will appear below the setting. This is the list that will be available when scheduling.
6. (Optional) Select the Enable sign language interpretation view by default in scheduler check box to enable it as a default setting when scheduling meetings or webinars, then click Save.
7. (Optional) To add another sign language to the list of available sign languages when scheduling, click the plus icon , enter the name of the language, then click Add.

Once sign language interpretation is enabled, learn how to schedule a meeting or webinar with the feature, manage your role as a sign language interpreter, or view sign language interpretation as a participant.