Managing Zoom Phone Subscription Center

The Subscription Center allows admins to schedule Zoom Phone reports to be emailed to them daily, weekly, or monthly.

This article covers:

Prerequisites for managing the subscription center

How to add a subscription to Zoom Phone reports or dashboard

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management, then Subscription Center.
  3. Click Add.
  4. In the Subscription Name field, enter the name of your subscription.
  5. Under Report or Dashboard, click the dropdown arrow , then select one of the following:
  6. (Optional) Click View Page to open the report you are subscribing to.
  7. Under Target, click the dropdown arrow to click one of the following options:
  8. Under Frequency, click the dropdown arrow , then select:
  9. Under Time Frame, click the dropdown arrow to select the time and time zone for the delivery.
  10. Under Report Date/Time Range, click the dropdown menu, then select from the following options:
    Note: Feature Entitlement and Membership Reports, Hardware Phones & Devices, and Emergency Tracking reports/dashboards have no report range.
  11. Under Email Recipients, add the email addresses of users within your account that will receive the reports.
    Notes:
  12. Select You confirm that you are authorized to share the selected report(s) with the recipient(s) listed above.
  13. Under Active Status, enable the status of the subscription if it is disabled.
    Active status will send a confirmation email to your recipients to let them know they’ve been added to the subscription list to receive reports. Make sure they confirm their email to be able to receive those reports.
  14. Click Save

How to search or view the list of your subscriptions

You can view, and search the list of subscriptions you created.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management, then Subscription Center. You will see the following:
  3. (Optional) To the far right of the name of your subscription, click the more options icon , then select the following: