Installing a Zoom App for Zoom Team Chat

3rd-party services can develop Zoom Apps that are integrated in Zoom Team Chat, increasing your users productivity by sending or receiving information from other connected services. These Zoom Apps may send notifications from other services to alert you to changes, or information can be pushed from those services to users across the account.

Prerequisites for installing a Zoom App for Zoom Team Chat

How to install a Zoom App for Zoom Team Chat

  1. Sign in to the Zoom desktop client.
  2. Click the Team Chat tab .
  3. Hover your cursor over the Apps chat section.
    Additional options click the ellipsis button .
  4. Click Add a bot.
    The Zoom App Marketplace will open in your default web browser and provide a list of available Zoom Apps.
  5. Click an app to view more details about the bot.
  6. Depending on your admin’s settings, click Install or Request to Add to send a request to an account admin for pre-approval of this chatbot.

To learn more about a specific Zoom App, visit the Zoom Marketplace.

How to access and interact with Zoom App for Zoom Team Chat

After an app is installed or deployed by an admin, users can begin using the app in Zoom Team Chat. Keep in mind that these 3rd-party services will likely require an account for their services.

  1. Sign in to the Zoom desktop client.
  2. Click the Team Chat tab .
  3. Scroll to the Apps chat category.
  4. Click on a chatbot to open.
    Chatbots will have different functionalities based on their integration. Some provide notifications within Zoom, while others can request information or process commands through slash commands (/chat_help for example). For more information about a specific chatbot, visit the chatbot’s Zoom Marketplace page for developer documentation and help.

Android | iOS

How to install a Zoom App for Zoom Team Chat

  1. Sign in to the Zoom mobile app.
  2. Tap the Contacts tab .
  3. In the top-right corner, tap the plus icon + and then tap Add a bot.
    The Zoom App Marketplace will open in your default web browser and provide a list of available Zoom Apps.
  4. Tap an app to view more details about the bot.
  5. Depending on your admin’s settings, click Install or Request to Add to send a request to an account admin for pre-approval of this chatbot.
    • If approved by an admin, the app will install and be available in the mobile app. You will also see a notification of the approved app. 
    • If already pre-approved by an admin, the app will install and be available. 

To learn more about a specific Zoom App, visit the Zoom Marketplace.

How to access and interact with Zoom App for Zoom Team Chat

After an app is installed or deployed by an admin, users can begin using the app in Zoom Team Chat. Keep in mind that these 3rd-party services will likely require an account for their services.

  1. Sign in to the Zoom mobile app.
  2. Tap the Team Chat tab .
  3. Tap the Apps  chat category to view your list of installed apps. 
  4. Tap on a chatbot to open.
    Chatbots will have different functionalities based on their integration. Some provide notifications within Zoom, while others can request information or process commands through slash commands (/chat_help for example).

For more information about a specific chatbot, visit the chatbot’s Zoom Marketplace page for developer documentation and help.