Account owners and admins can allow users to see the reserved user’s name, email, and department when users click a reserved workspace. The user’s name will also appear when you hover over the workspace on the floor map. This helps account owners or admins easily identify which workspaces are reserved and locate users on the workspace floor map.

Prerequisites for enabling or disabling user information on reserved workspaces

• Either a Zoom Workspace Reservation subscription, Zoom Rooms subscription, or Zoom Common Area Phone subscription
• Account owner or admin privileges

How to enable or disable user information on reserved workspaces

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Workspaces.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (building, floor, or workspace). You can also access this setting at the account level by clicking Account Settings.
4. Click Settings for that location or workspace (Building Settings, Floor Settings, Desk/Room Settings) to enable it for the location or workspace.
5. Under Basic, click the Display user information on the floor map when Workspace is reserved toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.