Using Workspace Reservation recommendation

Workspace reservation recommendation makes it easier for users to find a workspace to book, instead of manually looking through the reservation map to find an available spot.

When enabled, Workspace Reservation automatically recommends dates and desks for users to reserve a workspace. Zoom will display labels on the map to point out recommended desks. Recommended desks are generally based on the workspaces that the user frequently reserves and workspaces that are near others in the user's same department. Users can accept the recommendation or select a different date or workspace when they reserve a workspace in the web portal. 

Requirements for using workspace reservation recommendation

• Either a Zoom Workspace Reservation subscription, Zoom Rooms subscription, or Zoom Common Area Phone subscription
• Smart Suggestions enabled for the account

How to use Workspace Reservation recommendation

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Workspaces, then Workspace Reservation.
3. Click the plus icon on the upper left-corner to reserve a desk or room.
4. (Optional) Select a date and time range.
   Note: Workspace reservation will recommend days for the next two weeks.
5. (Optional) Select what building and floor you want to reserve a workspace in.
   You can also search by workspace, room name, or user.
6. Workspace reservation will recommend a desk or room.
7. Select and reserve the available desk or room recommendation.

View and select Workspace Reservation recommendation

The workspace reservation recommendation recommends days to come into the office when your frequent collaborators will be in the office, and it bases desk recommendations on starred contacts, frequent collaborators, departments, and entered teams.

Workspace Reservation recommendations also prioritizes days for you to come into the office based on your meetings. It recommends a date when you have meetings with other people who will be in the office.

How to manage your frequent collaborators

When selecting a date for a workspace reservation, users can view when colleagues, who they frequently collaborate with, are in the office. Users can add and pre-populate a list of their frequent collaborators.

Additionally, when users select a date, a list of their starred contacts who will be in the office will appear. This helps users choose when to come into the office, based on the schedules of their colleagues.

Add contacts to your list of collaborators

1. Sign in to the Zoom web portal.
2. In the left navigation menu, click Workspace Reservation.
3. At the top of the page, click the filter icon.
4. Under Contacts, click Add next to My Collaborators.
   A Collaborators pop-up window will appear.
5. In the pop-up window, enter your frequent collaborators’ names, then click Add.

Edit your list of collaborators

1. After you add contacts to your list of collaborators, return to the floor map.
2. At the top of the page, click the filter icon and find My Collaborators.
3. To the right of My Collaborators, click Edit.
   A Collaborators pop-up window will appear.
4. In the pop-up window, select the name of the frequent collaborator's name name to remove then click X.