Enabling or disabling bi-directional calendar sync
With automatic bi-directional syncing, you can ensure that the Zoom meetings that you create or update on either Zoom or external calendars will automatically sync across all integrated applications, such as the Zoom web portal, Zoom client, and integrated calendars.
Notes:
- Once you integrate your calendar with Zoom, the bi-directional syncing is enabled by default.
- If the bi-directional sync is enabled, the third party calendar access token will be stored on Zoom Cloud.
- Meetings with registrations and PMI meetings not fully supported
- Google add-on and Chrome / Firefox extensions not fully supported
- Not supported for on premise Microsoft Exchange
Requirements for enabling or disabling calendar event syncing
How to enable or disable calendar event bi-directional synchronization
Note: Enabling bi-directional sync will not make any changes to meetings that have already been scheduled but only affect syncing of newly scheduled meetings and existing meetings that are updated by a user after the switch is enabled.
Account
To enable or disable bi-directional sync for all users on the account:
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation menu, click Account Management then Account Settings.
- Click the Mail & Calendar tab.
- Under General, click the Automatically sync Zoom calendar events information bi-directionally between Zoom and integrated calendars toggle
to disable or enable it. - If a verification dialog appears, click Enable or Disable to verify the change.
- (Optional) To prevent all users in your account from changing this setting, click the lock
icon, and then click Lock to confirm the setting.
Group
To enable or disable bi-directional sync for a group of users:
- Sign in to the Zoom web portal as an admin with the privilege to edit groups.
- In the navigation menu, click User Management then Groups.
- Click the applicable group name from the list.
- Click the Mail & Calendar tab.
- Under Integrations, click the Automatically sync Zoom calendar events information bi-directionally between Zoom and integrated calendars toggle
to disable or enable it. - If a verification dialog appears, click Enable or Disable to verify the change.
- (Optional) To prevent all users in the group from changing this setting, click the lock
icon, and then click Lock to confirm the setting.
User
To enable or disable bi-directional sync for your own use:
- Sign in to the Zoom web portal.
- In the navigation menu, click Settings.
- Click the Mail & Calendar tab.
- Under Calendar and Contacts, click the Automatically sync Zoom calendar events information bi-directionally between Zoom and integrated calendars toggle
to disable or enable it. - If a verification dialog displays, click Enable or Disable to verify the change.
Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.