Account owners and admins can choose if they want to require users to authenticate when reserving rooms on a kiosk or scheduling display. The security option, Authentication required for reservation, restricts users to only users in the organization's Zoom account. This feature is useful if you want to restrict your reservation list to verified users.

When required authentication is enabled, a QR code is available for users to scan and authenticate themselves before booking a room on a scheduling display or kiosk; the QR code also allows users to add their booked meeting to their upcoming reservations and calendar.

Notes:

• If a user does not have a Zoom account, they will not be able to reserve a workspace if this setting is enabled.
• Users will also have an option to manually authenticate with their email if they do not want to scan a QR code.

This article covers:

• How to enable or disable user authentication for a kiosk
• How to enable or disable user authentication for a scheduling display

Prerequisites for requiring user authentication for room reservation on a kiosk and scheduling display

• Either a Zoom Workspace Reservation subscription, Zoom Rooms subscription, or Zoom Common Area Phone subscription
• Account owner or admin privileges

How to enable or disable user authentication for a kiosk

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Workspaces.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (building, floor, or workspace).
4. Click Settings for that location or workspace (Building Settings, Floor Settings, Desk/Room Settings) to enable it for the location or workspace.
5. Under Basic, click the User authentication available, but not required, when reserving a room from a Kiosk toggle to enable or disable it.
6. If a verification dialog box appears, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.
8. (Optional) After enabling the toggle from step 5, select the Authentication required for reservation checkbox to require user authentication for workspace reservation, then click Save.

How to enable or disable user authentication for a scheduling display

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Workspaces.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (building, floor, or workspace).
4. Click Settings for that location or workspace (Building Settings, Floor Settings, Desk/Room Settings) to enable it for the location or workspace.
5. Under Basic, click the User authentication available, but not required, when reserving a room from a Scheduling Display toggle to enable or disable it.
6. If a verification dialog box appears, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.
8. (Optional) After enabling the toggle from step 5, select the Authentication required for reservation checkbox to require user authentication for workspace reservation, then click Save.