Managing Workspace Reservation calendar integration

When a calendar resource is integrated with a workspace, the workspace and its scheduling display show the reservations or meetings scheduled for the workspace. Members of your organization can schedule a meeting in a workspace by inviting the workspace to the meeting. Conference desks and rooms are assigned as a calendar resource through a calendar service. Authorizing Zoom to have access to calendar resources enables users to start and join meetings in the workspace.

Additionally, Zoom Calendar is included as an option for a calendar resource for workspaces. Account owners and admins can integrate workspaces with Zoom Calendar in a centralized location, and they do not have to integrate a third-party calendar when using the Zoom Calendar service. Learn more about enabling Zoom Calendar service for workspaces.

Requirements for managing Workspace Reservation calendar integration

• Office 365 administrator account
• Google administrator account
• Exchange administrator account
  Note: Workspace Reservation calendar integration uses Exchange Web Services (EWS) to communicate with Microsoft Exchange on-premises. If EWS is not available over the Internet due to firewall restrictions or IP address restrictions, you cannot use calendar integration for Workspace Reservation.
• Either a Zoom Workspace Reservation subscription, Zoom Rooms subscription, or Zoom Common Area Phone subscription
• Admin access for Windows PowerShell on Windows 10 or greater, or Windows Server 2016 or greater
• Account owner or admin privileges

How to add a Workspace Reservation calendar service

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Product configuration.
4. Click Rooms, then click Calendar Integration.
5. Click Add a Calendar Service.
   The Select a Calendar Service pop-up window will appear.
6. In the pop-up window, select and set up your calendar service:
   • Google Calendar
   • Microsoft Exchange 2010*
   • Microsoft Exchange 2013 and above*
   • Office 365

Zoom no longer recommends using Exchange Web Services (EWS) options for new deployments, due to Microsoft’s Retirement of RBAC Application Impersonation in Exchange Online and eventual deprecation of Exchange Web Services. Existing calendar integrations using EWS will continue to function for a period of time as outlined in Microsoft’s support pages, but Zoom recommends migrating to a new calendar integration using MS Graph API with Application Permissions.

Learn more about using MS Graph API with Application Permissions.

How to manage Workspace Reservation calendar integrations

After adding calendar services, you can manage your list of calendar integrations. Your calendar integrations will display the following information:

• Name: The email address associated with the shared calendar service for your organization.
• Type: The type of calendar service used.
• Calendar Resources:
• Date Added: When the calendar resource was added to the web portal.
• Last Synced: When the integration was last synced to the web portal.

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Product configuration.
4. Click Rooms, then click Calendar Integration.
5. To the right of the calendar service that you want to manage, do the following actions:
   • Reauthorize: Click Reauthorize to enter the correct account sign-in information. You must follow the account site’s sign-in prompts.
   • Sync Calendars: Click Sync Calendars to sync the calendar service with Zoom. The Last Synced column will display the date and time of the sync.
   • Delete: Click Delete to remove a calendar service from the Zoom web portal. If a confirmation window appears, click Delete to confirm.
     

     If one or more of your workspaces use a calendar resource associated with a calendar service you want to delete, you must access the Workspaces Edit page for the workspace and choose a different calendar service to remove it.