Using Zoom Phone integration with Outlook add-in

Once the Zoom for Outlook add-in is installed, either by you or deployed by an account admin, you can easily place a Zoom Phone call straight from your emails when replying to a contact.

This article covers:

• How to place a Zoom Phone call from Outlook add-in

Prerequisites for using Zoom Phone with Outlook add-in

• Zoom’s Microsoft Outlook add-in version 2.3.0.0 or higher
• Zoom Phone license
• Sync Microsoft Contacts enabled to search for Microsoft contacts
  Note: The authorization is valid for 90 days. After this period you'll need to authorize again.

How to place a Zoom Phone call from Outlook add-in

You can only place a phone call from an existing email correspondence and not a new email.

1. Open your Outlook email account.
2. Open the desired email.
3. Click the Phone button in the top tool bar.
   Note: If you are using the Outlook web access, on the far right of the email body, click the three dots  .
4. Sign in to your Zoom account, if you are not already signed in.
5. Click Zoom, and do one of the following to select a contact:
   • Select the Mail Contacts tab  .
     • Type the name of your contact in the search bar or highlight the name in the contact list.
   • Select the All History tab.
     • Highlight the desired contact in your history list if it is not cleared.
6. To the right of the selected contact, click the phone icon  .
7. In the pop-up dialog box, click Open zoom.us.
   The number of your contact will dial automatically