Canceling a Zoom subscription on the Apple App Store

If your Zoom subscription is billed through Apple's App Store, you may cancel it at any time. However, you must cancel your subscription directly through the App Store.

If your subscription is paid directly through Zoom, learn how you can cancel your subscription on Zoom.

Note: Beginning with Zoom app v6.5.0, new iOS users in the US can purchase, manage, and cancel subscriptions through the Zoom website. iOS users who subscribed through the Zoom website must cancel their subscription on zoom.us rather than through the App Store.

Table of Contents

How to cancel your Zoom subscription from the Apple App Store

iOS
  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap Zoom.
  5. Tap Cancel Subscription.

Visit Apple's support site to learn more about canceling Apple App Store subscriptions and refunds for purchases made through Apple.

macOS
  1. Open the App Store app and sign in.
  2. Click your name.
  3. Click Account Settings.
  4. Next to Subscriptions, click Manage.
  5. Next to the Zoom subscription, click Edit.
  6. Click Cancel Subscription.

Visit Apple's support site to learn more about canceling Apple App Store subscriptions and refunds for purchases made through Apple.