Similar to the optimized meeting experience, the VDI plugin offloads Zoom Phone media on select operating systems and virtual desktop agents. This creates a high-quality experience through a direct network connection to the plugin and processes the media on the local machine.
As of release 5.9.0, the following table displays which platforms are supported for Zoom Phone optimization:
| Citrix | VMWare | Azure Virtual Desktop (AVD) | |
| Windows | ✔ | ✔ | ✔ |
| Mac | ✔ | ✔ | |
| eLux | ✔ | ✔ | |
| iGel | ✔ | ✔ | ✔ |
| HP ThinPro | ✔ | ✔ | ✔ |
| Dell ThinOS | ✔ | ✔ | |
| Ubuntu | ✔ | ✔ | ✔ |
| CentOS | ✔ | ✔ |