Using the desktop Workspace Reservation app
Workspace Reservation allows you to reserve workspaces in your offices. You can easily view floor maps and reserve available desks, personal Zoom appliances, or meeting spaces. After making a reservation, you can check in to your reserved space either by scanning a QR code or using this app.
Note: When you reserve a workspace, a prompt will appear, informing you that you must complete the workspace questionnaire (if enabled by an admin) and check in on time for your reservation. If a questionnaire is not submitted on time or if check-in is not performed on time, then the workspace will be automatically released. This information will also be included in the reservation confirmation email.
Requirements for using the desktop Workspace Reservation app
How to set up Workspace Reservation for your organization
First, to use the Workspace Reservation app, Workspace Reservation must be enabled for the account.
Account owners and admins can enable or disable Workspace Reservation for their account. After rooms and desks have been set up and placed on a floor map, ensure that Workspace Reservation is enabled for users to reserve workspace.
How to install the Workspace Reservation desktop app
The Workspace Reservation app is included with the Zoom desktop app and is displayed in your Apps tab list.
- Sign in to the Zoom App Marketplace.
- In the search bar, enter Workspace to find the app.
- In your search results, click Workspace Reservation.
- Click Install.
- Review the requested permissions and click Authorize.
Once installed, the app is displayed under the Apps tab 
of the Zoom desktop app.
How to access the Workspace Reservation on the desktop app
- Sign in to the Zoom desktop app.
- In the top navigation menu, click the Workspaces
tab.
How to manage the workspace reservations
Reserve a desk
- Sign in to the Zoom desktop app.
- In the top navigation menu, click the Workspaces tab.
- In the upper left corner of the page, click the plus
icon and click Reserve a desk. Click the boxes to select the following information:
- Select the date that you want to reserve a desk.
- Select the timeframe that you want to reserve a desk.
- (Optional) Under the date and time, select the recurrence of your reservation.
- (Optional) Use the search bar to search for a specific user or workspace name.
- After you enter your workspace criteria, view the floor map for desk recommendations.
You will see labels on the map that point out recommended desks, based on your search criteria (i.e., a desk by a starred contact or frequent collaborator). - (Optional) Click Choose a different desk to select a different desk.
- Click the desk that you want to reserve.
A panel will appear with the workspace's information. - (Optional) If a desk you want to book is busy, click the desk and select View Availability to continue to view and select an available time.
- Click Reserve.
If the workspace has a questionnaire, complete the questionnaire, then click Reserve.
The workspace will be reserved for you.
Note: If there is a Zoom device at the workspace when you arrive at the office, scan the QR code to check in.
Reserve a room
- Sign in to the Zoom desktop app.
- In the top navigation menu, click the Workspaces tab.
- In the upper left corner of the page, click the plus icon and click Reserve a room. Click the boxes to select the following information:
For new event:
- Select the date that you want to reserve a room.
- Select the timeframe for which you want to reserve a room.
- (Optional) Click the Filter icon by Assets.
- (Optional) Click Choose a different room to select a different room to reserve.
- (Optional) Use the search bar to search for a specific user or workspace name.
- After you enter your workspace criteria, view the floor map for room recommendations.
You will see labels on the map that point out recommended rooms, based on your search criteria (i.e., a room by a starred contact or frequent collaborator). - Click the room that you want to reserve.
A panel will appear with the room's information. - Click Reserve.
If the room has a questionnaire, complete the questionnaire, then click Submit and Reserve.
For existing meeting: Click the Reserve button to reserve a room.
The room will be reserved for you.
Notes:
- If a room you want to book is busy, click the room and select View Availability to continue to view and select an available time.
- When creating a workspace reservation for a Zoom Room that includes a new Zoom meeting, a meeting passcode will be automatically generated. You can also edit the meeting passcode.
Check in/check out of a reservation
After you reserve a workspace, you can check in to your reservation to confirm that you are using the workspace. You can also check out of your reservation at any time, even before the end of your scheduled time, to confirm that you are no longer using the workspace. For details, visit Checking in and out of a workspace reservation.
View, edit, or delete upcoming reservations
- Sign in to the Zoom desktop app.
- In the top navigation menu, click the Workspaces tab.
- In the top right corner, click My Reservations.
A My Reservations panel will appear, displaying your upcoming reservations. - (Optional) To the right of View, click the dropdown menu to select an upcoming date range for your reservations.
- Hover your mouse over a reservation, then click the ellipses
and select an action:
- Edit Reservation: Edit the date and/or time range of your reservation and/or change the location of the reservation, then tap Reserve to save changes.
- Edit Questionnaire: Update your answers in the workspace questionnaire.
- Delete Reservation: Delete your reservation. After you click Remove, a confirmation window will appear. In the confirmation window, click Remove.
Delete a reservation using your avatar on the floor map
- Sign in to the Zoom desktop app.
- In the top navigation menu, click the Workspaces tab.
- On the floor map, click your avatar.
A panel will appear, displaying information about the workspace. Under Reserved by, your name and the delete button 
will appear in the panel if the system detects your reservation within the workspace. - Under Reserved by, click the delete button .
- If a verification dialog displays, click Delete to confirm.
- (Optional) Select the Don't ask me again checkbox.
Replace an existing reservation with a new reservation
When you begin to reserve a new workspace, you will receive a message that indicates that you have another existing reservation during this timeframe.
- In the pop-up message, view your previous reservation details.
- Click Replace to confirm that you want to replace it with a new reservation.
If you continue to reserve a new workspace, the system will automatically delete and replace the previous reservation. The new reservation will appear in the My Reservations panel.
How to view a user's contact information on the floor map
When you hover your mouse over a reserved desk or click the workspace, you can view the contact card of the user who reserved that desk. This feature must be enabled by the account admin.
To view a user's contact information on the floor map:
- Sign in to the Zoom desktop app.
- In the top navigation menu, click the Workspaces tab.
- On the floor map, hover your mouse over a reserved desk.
The desk information card will appear, displaying the user's contact information, name, department, and email. You can also click the reserved desk to view the user&rsquo s contact information.
How to uninstall the Workspace Reservation desktop app
- Sign in to Zoom App Marketplace.
- On the top-right corner, click Manage.
- On the left side of the page, under Personal App Management, click Added Apps.
- To the right of Workspace Reservation, click Remove.
A Remove app pop-up window will appear. - In the Remove app pop-up window, select your reason, then click Remove.
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