Using the Zoom Web App on Chromebook and web browser


Zoom unifies cloud video conferencing and simple online meetings into one easy-to-use platform. Our solution offers the best video, audio, and wireless screen-sharing experience across multiple platforms. The Zoom for Chrome Zoom Web App allows you to use some of the same features available on the desktop client or mobile app within the Chrome web browser.

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For more information regarding how to deploy the Zoom Web App for your Chrome users, please refer to the admin configuration guide.

Note: The Zoom Web App is separate from the ChromeOS app and is intended to replace it, as support for ChromeOS apps are being phased out across all operating systems by until at least January 2025. We strongly recommend admins begin migrating users from the ChromeOS app to the new Zoom for Chrome Zoom Web App to ensure a smooth transition.

This article covers:

Prerequisites for using the Zoom Web App on Chromebook and web browser

Note: Admins can instead deploy the Zoom Web App through the Google Admin console, rather than allowing their users access to the Google Play store. Refer to the admin configuration guide for more information. 

How to use the Zoom Web App on Chromebook and web browser

Sign in and join

After installing and launching the Zoom for Chrome Zoom Web App, click Join Meeting to join a meeting without signing in. If you want to sign in and start or schedule your own meeting, click Sign In.

To sign in, use your Zoom, Apple, Google, Facebook, or SSO credentials. If you have a Zoom account but cannot remember your password, reset your password.

Home tab

After signing in, you will see the Home tab, where you will see these options centered around meetings:

Contact Center tab

If you have a Zoom Contact Center license, use this tab to access contact center features like voice, video, messaging, inbox, address book, and analytics.

Note: The Zoom Contact Center Zoom Web App supports all major features such as voice, video, messaging, inbox, analytics, engagement details, disposition, and consumer profile. You can use the Zoom Contact Center Zoom Web App on all supported web browsers.

Team Chat tab

This tab contains your chats and channels. Here you can chat with contacts, share files and screenshots, set and check message reminders, and more. 

Note: To enable users to access the Team Chat tab on the Zoom Web App, administrators must configure the following settings:

Phone tab 

If you have a Zoom Phone license, this tab allows users to make phone calls with Zoom Phone, as well as view their call and voicemail history, access shared lines, and send SMS messages.

Note: If you do not have Zoom Phone set up on your account, this tab will not be visible. 

Meetings tab

This tab lists your upcoming meetings and webinars. Clicking on an upcoming meeting provides more information and options, such as starting the selected meeting. 

Contacts tab

Select the Contacts tab to view and manage your contacts. A directory of all your contacts and user groups are displayed, and, if your organization has Zoom Rooms, you will also see a list of Zoom Rooms.

Click on a contact to see more profile information, as well as the option to meet with a video meeting.

Whiteboards tab

This tab provides users a set of easy-to-use tools to collaborate together to capture ideas, processes, and concepts.

In-meeting controls

Once you have started or joined a meeting, you can access the meeting controls located at the bottom of the meeting window (move your mouse in the Zoom window to display meeting controls).

Learn more about meeting controls for hosts, co-hosts, and attendees. You can also join a test meeting to familiarize yourself with meeting controls before joining a scheduled meeting.

Settings

From any tab of the Zoom Web App, click your profile picture, then click Settings.
Alternatively, while in a meeting or webinar, you can click More  in the meeting controls then click Settings.

There you can adjust audio, video, chat, and virtual background settings, further customizing your meeting experience to suit your devices and needs.

Learn more about settings available in the Zoom Web App. 

How to update the Zoom Web App on Chromebook 

To update the Zoom Web App on your Chromebook, you must use the Google Play Store. Either open the Zoom for Chrome page or search for “Zoom for Chrome - PWA” in the Google Play Store and click Update.

Alternatively, you can set the Play Store to automatically update apps. This ensures that your Chromebook updates the Zoom Web App whenever there's a new version available in the Google Play Store.

  1. Open the Play Store and tap on your profile picture located in the top-right corner.
  2. Scroll down and tap on Settings at the bottom of the menu.
  3. Tap on Auto-update apps under Network preferences.
  4. Select Over any network and then tap OK to confirm.

If you're having trouble updating the Zoom for Chrome Zoom Web App, try using the Zoom web client in your web browser instead. Also, restart your Chromebook or update its operating system, then try updating Zoom again. If the problem continues, uninstall and reinstall Zoom on your Chromebook device or learn how to contact Zoom Support.

How to record a Zoom Meeting on Chromebook 

Note: Recording is also available for meetings joined through the web browser, but only supports cloud recordings.

  1. Enable automatic recording.
  2. Sign in or join a meeting on the Chromebook.
  3. Record Zoom Meeting on the Chromebook.
    1. Click Record from the bottom toolbar or press Alt + R on the keyboard to start the Zoom recording.
    2. If automatic recording is enabled, it will start automatically.
    3. When prompted after clicking the Record button, choose whether to include audio and click Join Audio if necessary.
    4. Once the recording is completed, Zoom converts the meeting recordings into the required formats and saves them as local files or in the cloud.