Getting started with Zoom Apps

Open a Zoom App outside of a meeting

1. Sign in to the Zoom desktop app.
2. Click the Apps tab.
3. Click My Apps to view apps you have already installed.
4. Find the App you would like to use and click Open next to the App.
   The Zoom App will open within the Zoom window.
5. (Optional) To switch between multiple open apps, click the next to the name of the App at the top of the window and select another opened App.
6. (Optional) In the top-left corner, click My Apps to return to the list of installed apps to open another app.
   Once the App is opened, you have the additional following options:
   • Start Meeting: Start an instant meeting and invite others to begin collaborating. Any currently open apps are automatically opened in the meeting, and the Invite window appears to choose other contacts to join the meeting and collaborate.
   • Send: Invite others to use the opened App and collaborate with you outside of a meeting. These recipients will be notified through a chat message. Recipients of the request must also install and authorize the Zoom App.
   • More :
     • Open in a New Window: Open the app in a new window, which can be moved and resized independently of the Zoom desktop client.
     • Refresh App
     • Close

Note: Each app will have additional options and abilities beyond what is listed here, and these will vary from app to app. Refer to the Zoom Apps' dedicated documentation to learn more.

Open a Zoom App in a meeting or webinar

Zoom Apps can be opened in the client and then brought into a session, or started during an active session as needed.

Access to Zoom Apps in meetings and webinars is primarily restricted by the presence of the meeting host, or specifically, the user that the meeting belongs to, rather than whichever participant currently has the host role. Zoom Apps may require access to meeting and webinar information that only the original host would normally be able to provide, thus those Zoom Apps can only be used in the meeting or webinar when the host is currently present. Other Zoom Apps requiring less information access can be used without the host present, but are limited in what they can achieve.

Additionally, the host may immediately suspend all use of Zoom Apps, at any time, through the in-meeting security controls.

1. Start a meeting or webinar.
2. On the control toolbar, click Apps .
3. Click My Apps to view apps you have already installed.
4. Click the App you would like to use and it will open in the side panel.
   Note: You may not be able to use certain Zoom Apps without the owner of the meeting/webinar present.
5. (Optional) To switch between multiple open apps, click the next to the name of the App at the top of the panel and select another opened App.
   Once the App is opened, you have the additional following options:
   • Collaborate: Allows you to invite others to collaborate directly on the content within the Zoom App you currently have open. This allows those users to view, edit, and add content to the document or project, rather than sharing and annotating or using remote control.
   • Note: This requires version 5.9.3 or higher and not all Zoom Apps support this feature, so this may not appear for all Zoom Apps.
   • Share: Begin sharing your view of the app with meeting participants. Clicking the next to share also provides the options to share with computer audio as well.
   • Send: Invite other participants to install and use the app collaboratively. The user can choose Send to all or Select participants... Participants will be notified of the invitation to use the Zoom app with a banner and chat message, then must also install and authorize the Zoom App.
   • Expand: Increases the side of the Zoom App panel to facilitate ease of use of the opened app. Clicking Collapse reverts the size back to its original size.

Notes:

• Each app will have additional options and abilities beyond what is listed here, and these will vary from app to app. Refer to the Zoom Apps' dedicated documentation to learn more.
• Some Apps will allow collaboration by sharing alone, without having to install the App.
• If you are not on the required desktop client version, the app message in chat will appear as “[Upgrade to the latest version to see this message]”.

Open a Zoom App from the App Dock

Users on an account with access to the Essential Apps bundle will see these apps within a meeting on the App Dock, located on the right-side of the meeting window. This provides quick and easy access to these premium Zoom App offerings.

1. Sign in to the Zoom desktop app.
2. Start or join a meeting.
   The App Dock will be displayed on the right side of the meeting window.
3. Click an app icon from the list.
   Apps listed with a + next to their icon indicate that you have yet to install this app.
4. (Optional) Click the Add icon to install the app, or click Request to request an admin to approve the app for use.

Learn how to customize the app dock.

Open a Zoom App in Guest mode

Guest Mode is when a meeting participant is able to use an app without Zoom giving the app full access to the participant's Zoom account data. This allows the app to provide an interactive experience without all participants having to add the app themselves. Apps still need some participant data in order to operate.

Note: Guest mode must be enabled and allowed by the App developer, so this may not be available for use in all apps.

In guest mode, Apps may access:

• Basic Profile Information
  This only includes the participant’s display name.
• Basic Browser and Device Data
  Apps use web browser technology to function, and like other web browsers, they receive a participant’s IP address and can store cookies on their device.
• Basic Information about how you interact with Zoom
  Apps can receive basic information about how a participant interacts with Zoom, such as reactions and when they turn their camera or microphone on or off.
  Performance statistics
  Apps can also collect performance statistics on how well the app is functioning.

Note: It is important to remember that Apps may also have access information about you or others that you, the host, or other third parties directly or indirectly shared with the App. For example, a host can share your email and profile information with the App if the host or their account owner has access to it.

You can always learn more about specific apps on their listing page through Zoom’s App Marketplace.

Open a Zoom App in Zoom Phone

1. Sign in to the Zoom desktop app.
2. Click the Phone tab.
3. In the top-right corner of the Phone tab, click the Apps tab .
4. Click the arrows to expand and contract the window.
5. Click the icon to close the Apps window.
6. In the Apps window, click the My Apps tab to view apps you have already installed.
7. To the right of the app you want to use, click Open.
   The Zoom App will open within the Zoom window.
8. (Optional) To switch between multiple open apps, next to the name of the app at the top of the window, click the down arrow and select another opened app.
9. Click More and use the following actions:
   • Refresh App: Allow you to reload/refresh the app content.
   • Pop out window: Open the app in a new window, which can be moved and resized independently of the Zoom desktop app.
   • Pop in window: If you have already opened an app in a new window (pop-out window), this will allow you to merge it back to the Zoom desktop app.
   • Close current app: Allows you to close the app.
   • Close all apps: Close all open apps.

Note: Each app will have additional options and abilities beyond what is listed here, and these will vary from app to app. Refer to the Zoom Apps' dedicated documentation to learn more.
Zoom Phone apps are currently only available for the Zoom desktop app.