Enabling or disabling webinar livestreaming

Account owners and admins can enable or disable Allow livestreaming for Zoom Webinars. When enabled, this setting allows users assigned a Webinars license to livestream their Zoom Webinars on Facebook, YouTube, Twitch, or a Custom Live Streaming Service, depending on which services are enabled. Livestreaming is useful when webinars reach capacity and you want to redirect attendees to watch the livestream instead. 

Note: When a webinar capacity reaches 80% or 100%, the host will receive a prompt to start a live stream to accommodate additional attendees. These prompts only appear if the host has livestreaming enabled and is allowed to start streaming.

Requirements for enabling or disabling webinar livestreaming

Table of Contents

How to enable or disable webinar livestreaming

Account 

To enable or disable Allow livestreaming of webinars for all users in the account:

  1. Sign in to the Zoom web portal as admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Webinar tab.
  4. Under In Webinar, click the Allow livestreaming toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. Select the check box next to each streaming service you want to allow users in your account to livestreaming.
  7. (Optional) When the webinar has reached capacity 
    Remind users to watch the live stream: If enabled, this feature will inform users that try to join when the meeting is full, that they can view the live stream online. It only applies to public events.
  8. (Optional) To prevent all users in the account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Allow livestreaming of webinars for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Webinar tab.
  5. Under In Webinar, click the Allow livestreaming toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. Select the check box next to each streaming service you want to allow users in the group to livestreaming.
  8. (Optional) When the webinar has reached capacity 
    Remind users to watch the live stream: If enabled, this feature will inform users that try to join when the meeting is full, that they can view the live stream online. It only applies to public events.
  9. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Allow livestreaming of webinars for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings. 
  3. Click the Webinar tab.
  4. Under In Webinar, click the Allow livestreaming toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
  6. Select the check box next to each streaming service you want to livestream.
  7. (Optional) When the webinar has reached capacity
    Remind users to watch the live stream: If enabled, this feature will inform users that try to join when the meeting is full, that they can view the live stream online. It only applies to public events.