Creating a multiple-session event

You can use the multiple-session format to utilize meetings and webinars to run a multi-day event that contains multiple tracks and multiple sessions. You'll also be able to run streaming previews of each session, as well as concurrent sessions with dedicated chats. For multiple sessions events, attendees have access to an enhanced lobby, exhibitors, networking, and booths.

Additionally, hosts can set up hybrid events to allow both remote and on-site attendees to participate in the event. They can set up sessions to be viewed virtually, in person, or both. Hosts can provide maps to help on-site attendees navigate around the event venue and manage a check-in process for attendees.

Learn more about the single-session full event setup, single-session lite event setup, or recurring sessions event setup.

Requirements for creating a multiple-session Zoom Event

• Pro, Business, Enterprise, or Education account
• Zoom Events Unlimited license or Zoom Events Pay Per Attendee license
• Stripe or PayPal Business account is required to create paid events

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

Limitations of multiple-session Zoom Events

During the registration process for multi-session events, attendees are unable to select individual sessions or receive calendar invites for specific sessions only. While certain features, such as selecting individual sessions, work better with recurring events, some functionality can be achieved through ticketing for multi-session events, though there are limitations, particularly with session bookmarking and calendar invitations. As an alternative, attendees can complete registration, bookmark individual sessions in the Zoom Events Lobby, and add those sessions to their calendars manually.

Note: Recurring sessions events support these features more seamlessly. Additionally, at the ticketing level, there is an option to pre-bookmark sessions for attendees.

How to create a multiple-session event

The following sections outline the event creation setup wizard, guiding you through creating a multi-session event and selecting the relevant options and features to configure it according to your preferences.

Start the event creation flow

Follow the steps below to start the event setup wizard:

1. Sign in to Zoom Events.
2. In the left navigation menu, click the top dropdown arrow , and select Across Hubs or a specific hub.
3. In the navigation menu, click Events.
4. In the top-right corner, click Create Event.
5. In the Blank Event card, click Create Event.
   The event configuration page will appear, and you will be directed to the event creation process.

Note: If you want to customize a pre-built event, use the curated event templates instead of the Blank Event option.

Complete the Event type section

Once you’ve started the event creation flow, follow these steps to complete the first section of event setup:

1. After starting the event creation flow, select from the following options:
   • Under What type of event do you want to create?, view the type of event that you want to create:
     • Single Session:
       • Lite: A simple webinar-like event experience with minimal steps and customization.
       • Full: A single-day (one-time) event that contains a single-session meeting or webinar. Customized branded session experience with an event detail page and lobby.
     • Recurring Sessions: A series of live or simulive sessions that occur on a predefined cadence. You can schedule it to occur daily, weekly, or monthly.
     • Multi-Session Event: One day or a multi-day event that contains multiple tracks and multiple sessions. This event can last up to 6 days.
2. Select Multi-session Event.
3. Continue to the Event Configuration section.

Complete the Event configuration section

Follow these steps to complete the second section of the event creation process:

1. After completing the Event type section, scroll to the Event configuration section, to complete the following event details::
   • Event Name: Enter an event name.
   • Date and Time: Select an event date and time.
     Note: A multiple sessions event's date is automatically set to 2 weeks away from the current date by default.
     
     • Click + Add a time to add and select multiple days and times.
     • Click the trash icon to remove a date and time.
   • Time Zone: Use the dropdown menu to select your time zone.
   • Main Event Image: Hover your mouse over the image tile and click Change Image to upload an image.
     Note: The best image dimensions to use are 1920x1080 pixels. JPG, JPEG, and PNG files only, with a maximum image size of 15 MB.
2. Under What kind of attendee experience do you want?, select from the following options:
   Note: Learn more about hosting hybrid events.
   
   • Virtual: The event will only be online.
   • Hybrid: The event will be online and in-person.
     • Click + Add Location and enter the event address.
   • In-Person: The event will only be in-person.
     • Click + Add Location and enter the event address.
3. Continue to the Event Access section.

Complete the Event access section

Under the Event access section, manage authentication rules, free/paid event, and registration settings. Define how your attendees will gain access to your event with a registration link or group join links in the Links & Event Access tab.

Create event access

You can choose to require both registration and authentication for your event, or neither. An event could require registration but don’t require authentication, or vice versa. By default, the Event Access link does not require registration and authentication.

Notes:

• Only one registration link is allowed per event. In addition, you can create group join links for your target audience and share them directly, or use pre-registration to reach them.
• The registration link or group join link will be generated after you publish the event.
• To define a custom URL for registration and group join links, select the Customize Event URL option under How will attendees access this event? This feature is in beta and available to approved users only. Learn more about customized branding domains.

Follow these steps to complete the third section of the event creation process:

1. After completing the Event configuration section, scroll to the Event access section.
2. (Optional) Under How will attendees access this event?, select one or both of the following options:
   • Select the Registration Required checkbox, then proceed to step 3. 
     When this checkbox is selected, the Attendees will be required to authenticate at time of join checkbox will also automatically be selected. When left unchecked, a group join link will be generated, with the same authentication options as Registration at join.
   • Select the Attendees will be required to authenticate at time of join checkbox, then proceed to step 3.
   • If you do not select any of these checkboxes, proceed to the Complete the Special Roles Access section.
3. Under Attendees will be required to authenticate at registration, click the dropdown menu and select from the following options:
   Note: Learn more about which authentication method best suits your event.
   
   • Sign in with a Zoom account or authenticate over email OTP: Provide two authentication options for your users: Zoom sign-in or a one-time password (OTP).
   • Authentication over email OTP: Users must provide a valid email address to receive a one time passcode.
   • Sign in with Zoom: Users must sign in with their Zoom account.
   • Accelerate authentication with (vanity URL): This is a step up of Sign in with Zoom. If your organization has a vanity URL with Zoom, you can enable this option to direct attendees to the vanity URL (after attendees click the group join link) instead of Zoom's sign-in page to accelerate authentication.
   • Authenticated via Identity Provider (external SSO): This is an enhancement of Sign in with Zoom. If your account owner or admins have set up single sign-on (SSO), users in your account can authenticate via a third-party authentication service.
     
     • Under Select IDP, use the dropdown menu to select the external authentication profile.
       Registrants/attendees will be taken to the host's identity provider (IDP) website for authentication before accessing the event page/event lobby. Additionally, the event’s join link will also direct users to the host's IDP website for authentication instead of asking them to sign in to Zoom.
       Notes:
       • The dropdown menu will be blank if no external SSO authentication profile is available in the host’s account.
       • A pre-join page will be enabled for attendees who join without registration.
   • Bypass authentication: Users can provide any email address to receive a join link. If the email is invalid, they won't receive the ticket email. The link will grant access to the event without authentication. Selecting Bypass authentication disables Security at join.
4. (Optional) Under Security at Join, select the Require authentication checkbox so the join link directs registrants to an authentication page, requiring them to complete the same authentication method as registration. When left unchecked, registrants receive a unique join link that lets them join without authentication.
   Note: Zoom users must sign in to Zoom when joining the event.
5. (Optional) Under Apply allow list / block list, select Allow list to restrict access to specific users, or select Block list to block certain users. Choose None if you don’t want to use this feature.
   Note: Specified users can only register once for each ticket type. Users can register on behalf of others if there are no authentication requirements. When used with registration, this blocks access to the entire event page until identification is completed.
   • To add all users from a specified domain to your event’s Allow list or Block list:
     
     1. Click Add domain.
     2. Enter a valid domain.
        Note: For example, to invite all members of the ABC company (with members having name@abc.co email addresses), add abc.co as the domain to your Allow list. If you have multiple domains, separate them by commas in the text box.
     3. Click Save.
   • To import multiple specified domains to your event's Allow list or Block list:
     1. Click Add domain.
        A pop-up window will appear.
     2. In the window, select Import domains from CSV.
     3. Drag and drop a CSV file into the window, or click Choose Files to find the CSV file you want to import, then click Open.
        Note: Maximum items must be less than 20,000 per CSV file. The new imports will be added to the existing records.
     4. Once the CSV file has been imported, click Save.
        The number of added specific domains will appear below.
     5. (Optional) To the right of the specified domains, click View.
        The invited domain list will appear.
     6. Manage your allowed domains:
        • View your allowed domain list or search for domains.
        • Delete individual domains:
          1. To the right of a domain, click the trash icon .
          2. In the confirmation window, click Delete.
        • Delete multiple domains:
          1. In the allowed domain list, select the domain checkboxes that you want.
          2. (Optional) Select the Domain checkbox to select all checkboxes.
          3. At the top of the box, click Delete.
          4. In the confirmation window, click Delete.
   • To add users to your event's Allow list or Block list by email:
     Note: Only users added to the invite list can view and register for this ticket type.
     1. Click Add email address.
        A pop-up window will appear.
     2. Under Enter email addresses, enter email addresses of the users you want to invite, then press Enter. Click X by a user’s email address to remove the user.
     3. Click Save.
     4. (Optional) Click Add to add more users by email.
     5. (Optional) Click View to view your guest list, search for guests, or delete email addresses.
   • To import multiple users' emails to your event's invite list:
     1. Click Add email address.
        An Add Users to Invite List pop-up window will appear.
     2. In the window, select Import email addresses from CSV.
     3. Drag and drop the CSV file into the window, or click Choose Files to find the CSV file you want to import, then click Open.
        Note: Maximum items must be less than 5,000 per CSV file. The new imports will be added to the existing records.
     4. Once the CSV file has been imported, click Save.
        The number of added specific users will appear below.
     5. (Optional) To the right of the number of specified email addresses, click View.
        The invited user list will appear.
     6. Manage your invited users:
        • View your invited user list or search for invited users.
        • Delete individual users:
          1. To the right of a user, click the trash icon .
          2. In the confirmation window, click Delete.
        • Delete multiple users:
          1. In the invited user list, select the user checkboxes that you want.
          2. (Optional) Select the Email checkbox to select all checkboxes.
          3. At the top of the box, click Delete.
          4. In the confirmation window, click Delete.
6. Under Is this registration free or paid?, select from the following options:
   • Free: You don’t need to set a ticket price for your event.
   • Paid: You need to set a ticket price.
7. Continue to the Special roles access section.

Complete the Special roles access section

Follow these steps to complete the fourth section of the event creation process:

1. After completing the Event access section, scroll to the Special roles access section.
2. (Optional) Under Special roles access, select the Require alternative hosts and speaker roles to authenticate at time of join checkbox.
   When selected, if authentication is required, special role users will need to authenticate their Zoom account or email verification that was invited to the event. Interpreters are required to have a Zoom account and sign in.
3. After completing the Event type, Event configuration, Event access, and Special roles access sections, click Save and continue.

You will be directed to the Overview section of the event creation flow.

Note: Not all fields can be edited after the event is published or a ticket to the event has been sold.

Zoom Events event setup sections

After you create an event, you can use different tabs in the event creation flow to customize and organize your event.

• Overview: Guides you through the event creation flow, provides reminders, and gives actionable insights.
• Event configuration: Add the fundamental and descriptive details of the event
• Event branding: Customize the look and feel of your attendee surfaces.
• Registration & join: Customize or add more event access links to your event.
  • Links & event access: Create group join links and registration links and specify an authentication setting for each.
  • Landing page: Add the multiple-session event's title and description.
  • Ticketing: Add paid ticket types, manage your event's registration window, and manage other ticketing-related customizations.
  • Manage registrants (and Zoom Events registration management): Manage your registrants and event registration.
• Event Experience: Customize the overall experience for your event.
  • On-site experience: Only relevant if there is an in person component in your event. Add location and map information and generate QR codes.
  • Lobby: Modify the lobby home masthead, enable or disable your event’s chat, and pause or resume expo.
    • Lobby Configuration: Manage your lobby livestreaming and event visibility settings.
    • Lobby Controls: Manage your lobby opening settings and lobby chat, session reminders, feedback forms, and expo settings.
    • Lobby Chat and Networking: Manage your lobby, chat, host announcements, and networking settings.
    • Video Gallery: Provides quick access to shared media that can be used for the event
  • Expo: Allows you to set up a virtual exhibition that connects attendees with other exhibitors and booths to discover more about their products and services.
  • Meeting & webinar: Set advanced options for the session.
  • Moderation: Add moderators and manage reported incidents in Zoom Events.
• Event Content: Manage your event content, including sessions, speakers, and exhibitors.
  • Sessions: Define the sessions within your event and assign roles and build out session detail pages.
  • Speakers: Add, edit, and reorder speaker information
  • Exhibitors: Add or edit exhibitors and sponsors.
• Special roles: All special roles in your Zoom Event can be managed on this page.
• Communication: Customer your event emails, notifications, and announcements.
  • Emails: Customize your email settings for your event
  • Notifications: Manage all messages sent to attendees and special role users for their events.
  • Lobby announcements: Create and prepare messages to be broadcast as announcements—to be read by all participants—in the lobby.
• Post Event: Add session and event surveys to your event.
• Analytics: Includes all event reporting and analytics.
  Note: The Analytics section will be available to hosts once an event has been published.
  • Summary: Provides a summary of total ticket sales, event duration, event gross income, and total refund amount.
  • Registration & ticketing: Includes metrics for event registration and ticketing, the event details page, and event source tracking.
  • Sessions: Provides metrics for each of the event’s sessions.
  • Attendees: Includes metrics for your event and session attendance. It also includes lobby analytics.
  • Expo: Includes metrics for your event’s expo, booth attendance, and expo attendance.
  • Exhibitors: Track how attendees interacted with your event exhibitors/sponsors.
  • Surveys & polls: Holds your survey and poll analytics/results
  • Video gallery: Display the total views, unique viewers in the event lobby, and view duration.
  • Custom report: Create and download custom attendee reports by selecting the metrics that you want.
• Integrations: Add and integrate apps into your Zoom Events workflow.

Access and edit an event

1. Sign in to Zoom Events.
2. In the left navigation menu, click the top dropdown arrow and select Across Hubs.
3. In the left navigation menu, click Events.
4. Click the Upcoming, Drafts, or Past tab.
5. To the right of an event you want to access and edit, click the pencil icon .
   The event creation setup will appear.
6. Edit the event.

How to navigate the event setup header

The event setup header is a centralized location where hosts can view and edit the event's dates and links (registration links, group join links, etc.), preview the event detail page, manage co-editors, and publish the event.
Note: After you publish your event, links will be generated to access the event detail page. You can easily share these with your attendees or audience.

1. Access the event creation setup.
2. In the top-right corner, view and access the following actions:
   1. View the event status of your event (such as, Draft, Published, Canceled, etc.).
   2. Click Dates & Links to view event dates, date settings, and relevant links to share with attendees. Learn how to manage Dates & links.
   3. Click Preview registration to open a browser tab and preview the event landing page.
   4. Click the search icon to find an event creation feature and navigate to the corresponding location from the search results.
   5. Click the 3 dots to access the following options:
      
      • Co-editors: Manage your event's co-editors.
      • Join lobby: Directly join your event’s lobby.
   6. Click the help icon to access the following options:

      • Give feedback: Select to provide feedback for Zoom Events.

      • Support: Click to access the Zoom Events support help center.

      • Request professional services: Select to request more info about our team, support offerings, or specific event-related issues.

      • Training and enablement hub: Click to access e-learning courses for Zoom Events.

   7. Click Publish Event to publish your event.
      Publishing your event will make registration and join links available to be shared with your attendees for your events. Any emails scheduled to be sent immediately, will also be triggered at time of publish (primarily invitations).

Manage Dates & links

The Dates & links section provides event details, including date settings and group join links to share with registrants.

1. Access the event creation setup.
2. In the top-right corner, click Dates & links.
   A panel will appear on the right.
3. (Optional) To the right of Event ID for integrations or support, click the copy icon to copy the event ID.
4. (Optional) Next to Organized by, you can view the event’s organizer.
5. Under Dates and Times, view the dates/times for the event and lobby.
   • Event date and time: On the right, click Edit to open the corresponding tab to edit the event date and time.
   • Lobby date and time: On the right, click Edit to open the corresponding tab where you can edit the date and time.
6. Under Registration link or Group join links, view the group join link, registration link, and selected authentication profiles for your event or tickets. Learn more about registration and group join links.
   • Click Edit to access and modify registration link settings in the Links & Event Access tab.
   • Select Preview registration to preview the link.
     Note: The registration or group link will generate after you publish.
7. Under Join QR Code (for hybrid and in-person events), print or download the event's QR code to physically post it or digitally display it on a screen at your venue. Registrants can use this QR code to check in and to launch the Zoom Events Companion app.
8. Under Countries or regions not allowed to view recording, view the countries that are geo-blocked from viewing the event's recording.
   • Click Edit to open the corresponding tab where you can add or remove countries.
9. On the right of Showcase this event on the hub profile page, click the toggle to enable or disable it. Enabling this feature will allow attendees to discover this event along with other events and on-demand content listed on the hub.
10. (Optional) Under Hub URL, view the event’s URL and click copy to copy the URL to your clipboard.
    • Click Preview hub to open a new tab and view the hub.
11. Click Close to exit the panel.

How to add co-editors

You can add up to 3 co-editors and grant them permission to edit specific sections for multiple sessions. Co-editors have permission to view all tabs in the event creation setup, including the Analytics section, and can update all sections and event details in the event. Co-editors can also publish events.

Limitations for co-editors

Adding co-editors has the following limitations:

• Co-editors can view and select resources from the hub's Content Library tab (at the hub level) by default; however, co-editors cannot contribute or delete resources to the content library because the content library is at the hub level.
• Co-editors cannot add or remove other co-editors.
• Co-editors will not be provided with their own tickets to the event.

Add co-editors

1. In the top event setup header, click See More , then click Co-Editors .
   An Editors pop-up window will appear.
2. (Optional) In the window, click the Enable advanced permissions toggle to enable or disable it.
   When enabled, advanced permissions will be available. When disabled, co-editor permissions for Zoom Events are simplified to focus on key abilities, such as event configuration, analytics access, and publishing. Options for advanced permissions are still available but secondary.
3. Enter the email address of the user you want to add as a co-editor.
   Note: Co-editors do not need to belong to the same Zoom Events account or have a Zoom Events account to be able to edit the event.
4. Click the Select permissions dropdown menu to select which section(s)' details the specified co-editor can edit.
5. Click Add.
   Note: An email will be sent to inform users they have been added as co-editors of the event.
6. (Optional) Click the pencil icon to edit co-editors.
7. (Optional) Click the trash icon to delete co-editors.

The Editors list will be updated with the added co-editor(s)' email and Permissions.