Sometimes finding the right words can be challenging. Compose with AI Companion for Team Chat helps you write messages by using context from your conversation to suggest replies.
Sometimes finding the right words can be challenging. Compose with AI Companion for Team Chat helps you write messages by using context from your conversation to suggest replies.
Zoom Team Chat allows free and paid users to streamline communications between team members and external Zoom users. With Zoom Team Chat, you can:
You can also check out our PDF guide for Account Owner and Admin deployment of Team Chat.
This article covers:
You can send chat messages to 3 different recipient groups: a single contact directly, a group of contacts, or an established chat channel with multiple contacts.
1:1 chats with other Zoom contacts are the quickest and easiest way to message someone outside of a Zoom Meeting. These conversations will remain available and searchable, even if the other contact is deactivated or deleted.
Group chats are similar to 1:1 chats, but with multiple contacts involved in the conversation. If you add a contact to a 1:1 chat, a separate group chat will be created, so that the private 1:1 conversation is preserved and kept private to those involved. Group chats are great for quick team discussions about short-term issues or decisions. Additional members can be added by current members, but the discussion cannot be searched for and joined by outside users. Since group chats do not require a dedicated name, as a chat channel would, these are searchable by the names of members involved.
Chat channels are best suited for long-term projects or teams, as they are created with a name, a channel admin, and can be private or public.
Channels are also great for announcements.You can designate specific members to have the ability to post, while everyone else can only view and react to messages.
To begin messaging with one or more Zoom users:
.
.
in the lower-right corner of the chat compose box..
next to Chat.Learn more about joining, creating, and using channels.
When messaging between multiple contacts, chat groups, and channels, it can be difficult to quickly find and return to a previous chat. You can view the 10 previous chat contacts, groups, and channels that you accessed, and jump back to those with a click.
.
.If you’re part of an organization that uses Zoom, everyone in your organization is typically included in your contacts directory automatically, allowing you to begin chatting with anyone in your contacts directory. If you need to chat with someone outside of your organization, you will need to manually add them as a Zoom contact.
Follow these steps to add external Zoom users to your contacts. You can do this even if the other contact does not yet have a Zoom account.
.
.Learn more about managing your contacts.
You can adjust chat notifications for all chat and channels at once, as well as at the individual chat level. This allows you to prioritize chats and channels that need your immediate attention when there is an update, while setting defaults for new channels you are added to.
You can customize how you’re notified of unread messages and whether you receive push notifications for new messages. Follow these steps for basic settings to get you started:
.
.Learn more about other available chat notification settings.
You can also change notification settings for specific group chats and channels. Follow these steps to get you started:
.
): Display an icon with the number of unread messages beside each chat. If this is not selected, you will see a red dot to indicate unread messages.You can enter keywords to search all chats or a specific chat group or channel. When searching, up to 10 of your most recent searches will be shown for quick access to resume an earlier search.
.Learn more about searching for contacts, group chats, channels, and messages.
In addition to regular chats, you can use the chat compose box to send additional types of messages or files to enhance your Zoom Team Chat experience. Some options listed below may not be available, depending on your personal settings in the desktop client or any admin settings at the account or group level.
.
: Minimize the Zoom window and capture a portion of your screen by clicking and dragging the capture box. Once you take the screenshot, you can add arrows, shapes, and text to the image. next to Screenshot to choose if you want to hide the Zoom Team Chat window in the screenshot.
: Display options to attach a file to the message. Click Your Computer or any 3rd-party file services to send a file on Zoom Team Chat.
: Start recording an audio message to attach to your message.
: Start recording a video message to attach to your message.
: Display a list of emojis. Click an emoji to add it to your message.
to view your favorite GIFs.You can easily start a meeting from any chat conversation, which will automatically invite all members in a group chat or channel to a meeting.
.
. next to the video icon to decide if you want to meet with video or not. This is simply the default for the meeting and participants can enable their videos after joining.To begin messaging with one or more Zoom users:
.. in the lower-right corner of the chat compose box.. next to Chat, and click Join a Channel.Learn more about joining, creating, and using channels.
You can enter keywords to search all chats or a specific chat group or channel. When searching, up to 10 of your most recent searches will be shown for quick access to resume an earlier search.
.Learn more about searching for contacts, group chats, channels, and messages.
In addition to regular chats, you can use the chat compose box to send additional types of messages or files to enhance your Zoom Team Chat experience. Some options listed below may not be available, depending on your personal settings in the desktop client or any admin settings at the account or group level.
. : Capture a screenshot of your entire screen, or specific tab or window open in your browser. : Display the system file browser to select a file to upload. : Display a list of emojis. Click an emoji to add it to your message. Click GIF to search for and add an animated GIF to your message.You can easily start a meeting from any chat conversation, which will automatically invite all members in a group chat or channel to a meeting.
.. next to the video icon to decide if you want to meet with video or not. This is simply the default for the meeting and participants can enable their videos after joining.To begin messaging with one or more Zoom users:
.
..., and tap Join a Channel.Learn more about joining, creating, and using channels.
If you’re part of an organization that uses Zoom, everyone in your organization is typically included in your contacts directory automatically, allowing you to begin chatting with anyone in your contacts directory. If you need to chat with someone outside of your organization, you will need to manually add them as a Zoom contact.
Follow these steps to add external Zoom users to your contacts. You can do this even if the other contact does not yet have a Zoom account.
..Learn more about managing your contacts.
You can adjust chat notifications for all chat and channels at once, as well as at the individual chat level. This allows you to prioritize chats and channels that need your immediate attention when there is an update, while setting defaults for new channels you are added to.
You can customize how you’re notified of unread messages and whether you receive push notifications for new messages. Follow these steps for basic settings to get you started:
..Learn more about other available chat notification settings.
You can also change notification settings for specific group chats and channels. Follow these steps to get you started:
.
.): Display an icon with the number of unread messages beside each chat. If this is not selected, you will see a red dot to indicate unread messages.You can enter keywords to search all chats or a specific chat group or channel. When searching, up to 10 of your most recent searches will be shown for quick access to resume an earlier search.
.Learn more about searching for contacts, group chats, channels, and messages.
In addition to regular chats, you can use the chat compose box to send additional types of messages or files to enhance your Zoom Team Chat experience. Some options listed below may not be available, depending on your personal settings in the desktop client or any admin settings at the account or group level.
. to start recording an audio message..
to view your favorite GIFs. and choose from the following options:
: Display options to attach a file to the message. Click Your Computer or any 3rd-party file services to send a file on Zoom Team Chat.: Start recording a video message to attach to your message.You can easily start a meeting from any chat conversation, which will automatically invite all members in a group chat or channel to a meeting.
...
Windows | 
macOS | 
Linux
Zoom Web App
Android |