Zoom for Home allows users to join meetings from their personal workspace away from the office with a dedicated device. The solution supports integrated audio/video conferencing, wireless screen sharing, and can be purchased and set up by individual users or IT departments. To get started, an individual needs a Zoom account and a supported device.

This article covers:

• Setup preparations
• Basic setup
  • Pairing code with web browser
  • Sign in with email
  • Setting a Screen Lock Passcode and Configuring Auto Lock
• How to provision Zoom for Home devices
• Using Zoom for Home
• How to send a problem report from your Zoom for Home devices

Prerequisites for using Zoom for Home

• Zoom account
• Zoom Rooms:
  • Zoom Rooms for Appliances global minimum version or higher
  • Zoom Rooms for macOS global minimum version or higher
  • Zoom Rooms for Windows global minimum version or higher
    
    • Zoom Rooms for Touch-capable device with a built-in or external touchscreen display
  • Zoom Rooms for iPad global minimum version or higher
    • iPad with iOS version 10.14 or higher
• Supported smart display devices: Amazon Echo Show 8, Echo Show 10, Portal from Facebook, Portal TV from Facebook.
• Supported Sony or Sky TV devices
  Note: Meta no longer offers Portal hardware devices. Zoom will support these devices in maintenance mode (no new features) through the end of 2024. 

Setup preparations

1. Find or clear a space for your Zoom for Home setup.
   
2. Acquire a supported device (see prerequisites), such as a Zoom for Home - DTEN Me.
3. Sign up for a Zoom account if you have not done so already or if you have not been provided one from your organization. No special license is required to use Zoom for Home. Any Basic (free), Pro, Business, or Enterprise user is eligible. 

Basic setup

1. Place your device in the area you have selected. Power on the device and go through the initial setup wizard, then connect it to the Internet.
2. On the Zoom application, home screen, tap Sign In.
   Note: On Zoom for Home smart display products you will need to launch the Zoom app manually.
3. Choose the method you want to use to sign in:

Pairing code with web browser

• This option is required if your organization uses single sign on (SSO). Take note of the pairing code that is displayed on the screen and open a web browser on another device.
• Navigate to www.zoom.us/pair and enter the pairing code.
• The Zoom for Home device will prompt you to confirm your sign in attempt. Tap Yes, It's Me.
• If you are performing the setup on your own, the process will complete automatically. If a Personal Zoom Room has been provisioned for you by your organization, tap to select it from the list displayed.

Sign in with email

1. Enter the email and password of your Zoom account and tap Sign in.
2. If you are performing the setup on your own, the process will complete automatically. If a Personal Zoom Room has been provisioned for you by your organization, tap to select it from the list displayed.

Setting a Screen Lock Passcode and Configuring Auto Lock

You can set a passcode to easily lock your device when you are away from your desk, or set your device to auto-lock in case you forget.

Note: Your organization may require a screen lock passcode to be set on your device.

1. Once you have completed the initial sign in process, you should be prompted to setup a screen lock passcode. If you chose the setup later option, tap settings on lower right corner of the screen.
2. Tap Screen Lock. Create a passcode and re-enter it to confirm your choice.
3. You can set the device to automatically lock by tapping Auto Lock Screen After Inactivity from the settings page and selecting a timeout threshold. If you choose to Never auto lock the screen, you will have to manually lock the device from the home screen every time.
   
   
4. To manually lock your device, tap the lock icon on the lower right hand corner of the home screen.

How to provision Zoom for Home devices

Review our guide to learn more about administrator options for pre-provisioning Zoom for Home devices

Using Zoom for Home

Once you are signed in, your device will display any upcoming meetings on your calendar and you can click start to join the meeting. If you would like more information on how to use specific features, please consult these articles:

• Calendar setup
• Personal Meeting ID
• Using the Whiteboard
• Screensharing
• Cloud recording
• Meeting controls

How to send a problem report from your Zoom for Home device

If you're encountering an issue while using your Zoom for Home, you can send a problem report to Zoom Support by following these instructions.