Zoom Virtual Background system requirements

The Virtual Background feature allows you to display an image or video as your background during a Zoom meeting, which can provide you with more privacy or a consistent and professional look for a presentation. Depending on the device you are joining the meeting with, you can use the Virtual Background feature with or without the use of a green screen behind you, with the system requirements being higher for virtual background without a green screen.

Additionally, instead of a static image, the virtual background feature, with or without a green screen, allows you to select short videos as your virtual background. Just as with a virtual background without a green screen, a video virtual background requires more system resources, and thus has higher system requirements.

For guidance on recommended setups to use with the virtual background feature, please refer to the main support article for how to enable and set a virtual background.

If you are looking for help with Virtual Background compatibility or troubleshooting, start by checking the list of requirements outlined below to make sure your version and computer or device support this feature.

Notes:

When comparing your processor with the requirements below, the generation of your processor can be determined by the first digit (or two) of the processor number, while the remaining 3 digits are the model number. For example, an Intel Core i7-6700 is the 700 model of the 6th generation of i7 processors.
Virtual background without a green screen is not supported when utilizing the desktop client within a virtual environment.
The blur background feature requires the desktop computer meet the "Images only without a green screen" requirements, while mobile devices must meet the base requirements for virtual background.
Virtual background for Zoom Contact Center is not supported on macOS and CTI connectors.

Virtual Background requirements for Zoom desktop client

Windows

Image only without a green screen

Zoom desktop client, Global minimum version or higher
Windows 7, 8, 10 (64-bit), and 11
Supported processors
- Intel Pentium and Celeron
  - Integrated GPU Intel HD Graphics 500 or higher OR Intel UHD Graphics
  - GPU major driver version 23 or higher
- Intel UHD Graphics
- Intel Core i3-5000 or higher
- Intel Core i5-3000 or higher
- Intel Core i7-3000 or higher
- Intel Core i9-3000 or higher
- AMD
  - 8 cores or higher with 2.0 GHz or higher; or
  - 12 cores or higher; or
  - Ryzen 5/7/9 or higher
- ARM64
  - Qualcomm Adreno 680 and above
  - Driver version 27.20.1640.0 or higher

Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.

Image only with a green screen

Zoom desktop client, Global minimum version or higher
Supported processors
- Intel 2 cores with 2.0Ghz or higher (Intel Core i5/i7 or AMD equivalent) processor
- AMD Ryzen 5/7/9 or higher

Video without a green screen

Zoom desktop client, Global minimum version or higher
Windows 7, 8, 10 (64-bit), and 11
Supported processors (720p background video)
- Intel Core i3
  - 4 cores or higher
  - 8th generation (8000) or higher
- Intel Core i5
  - 2 cores or higher
  - 6th generation (6000) or higher
  - Excludes U series
- Intel Core i7, i9
  - 2 cores requires 4th generation (4000) or higher
  - 4 cores requires 6th generation (6000) or higher
  - Excludes Atom and Y series
- Intel Core Xeon
  - 2 cores or higher with 2.0 GHz or higher
- Other Intel processors
  - 6 cores or higher requires 4th generation (4000) or higher
  - Excludes Atom series
- Non-Intel processors
  - 8 cores or higher with 2.0 GHz or higher; or
  - 12 cores or higher; or
  - AMD - Ryzen 5/7/9 or higher;
  - Qualcomm Adreno 680 and above with driver version 27.20.1640.0 or higher
Supported processors (1080p background video)
- Intel Core i5-6000 or higher
  - 4 cores or higher
  - Excludes U series
- Intel Core i7, i9, Xeon
  - 4th generation (4000) or higher
- Intel Core CPU with HD 620 integrated graphics requires the following:
  - Windows 10, 64-bit
  - Driver version 26.20.xx.xx or higher
  - i7 OR
  - i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
- Other Intel processors
  - 6 cores or higher
  - 4th generation (4000) or higher
  - Excludes Atom and Y series
- Non-Intel processors
  - 8 cores or higher with 2.0GHz or higher; OR
  - 12 cores or higher
- AMD - Ryzen 5/7/9 or higher

Video with a green screen

Zoom desktop client, Global minimum version or higher
Windows 7, 8, 10 (64-bit), and 11
Supported processors (720p background video)
- Intel Core i5, i7, i9
  - 2 cores or higher
  - 6th generation (6000) or higher
  - Excludes Atom and Y series
- Intel Core i5, i7, i9, Xeon
  - 4 cores or higher
- Other Intel processors
  - 6 cores or higher
  - Excludes Atom and Y series
- Non-Intel processors
  - 6 cores or higher with 3.0GHz frequency or higher; OR
  - 8 cores or higher; OR
  - AMD - Ryzen 5/7/9 or higher
Supported processors (1080p background video)
- Intel Core i5-5000 or higher
- Intel Core i7-2000 or higher
- Intel Core i9, Xeon
  - 4 cores or higher
- Other Intel processors
  - 6 cores or higher
  - Excludes Atom and Y series
- Non-Intel processors
  - 8 cores or higher with 3.0GHz frequency or higher; OR
  - 12 cores or higher; OR
  - AMD - Ryzen 5/7/9 or higher

macOS

Image only without a green screen

Zoom desktop client, Global minimum version or higher
macOS version 10.13 or higher
Supported processors
- Apple M-Series or higher
- Intel Core i3, i5, i7, i9, Xeon
  - 4 cores or higher
  - i3 requires 8th generation (8000) or higher
- Intel Core i5, i7, i9, Xeon
  - 2 cores or higher
  - i5 requires 5th generation (5000) or higher
- Other Intel processors
  - 6 cores or higher
  - Excludes Atom and Y series
- Non-Intel processors
  - 8 cores or higher
  - AMD - Ryzen 5/7/9

Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.

Image only with a green screen

Zoom desktop client, Global minimum version or higher
Supported processors
- Apple M1
- 2 cores, 2Ghz or higher (i5/i7 or AMD equivalent)

Video without a green screen

Zoom desktop client, Global minimum version or higher
macOS 10.13 or higher
Supported processors (720p background video)
- Apple M-Series or higher
- Intel Core i3, i5, i7, i9, Xeon
  - 4 cores or higher
  - i3 requires 8th generation (8000) or higher
- Intel Core i5, i7, i9, Xeon
  - 2 cores or higher
  - i5 requires 5th generation (5000) or higher
- Other Intel processors
  - 6 cores or higher
  - Excludes Atom and Y series
- Non-Intel processors
  - 8 cores or higher
  - AMD - Ryzen 5/7/9
Supported processors (1080p background video)
- Apple M-Series (MacBook Pro only)
- Intel Core i5
  - 4 cores or higher, 5th generation (5000) or higher; OR
  - 2 cores, 7th generation (7000) or higher, and 2.0Ghz or higher
- Intel Core i7-2000 or higher
- Intel Core i9, Xeon
  - 4 cores or higher
- Other Intel processors
  - 6 cores or higher
  - Excludes Atom and Y series
- Non-Intel processors
  - 8 cores or higher

Video with a green screen

Zoom desktop client, Global minimum version or higher
macOS 10.9 or higher
Supported processors (720p background video)
- Apple M1
- Intel Core i5, i7, i9
  - 2 cores
  - 6th generation (6000) or higher
  - Excludes Atom and Y series
- Intel Core i5, i7, i9, Xeon
  - 4 cores or higher
- Other Intel processors
  - 6 cores or higher
  - Excludes Atom and Y series
- Non-Intel processors
  - 8 cores or higher
Supported processors (1080p background video)
- Apple M1
- Intel Core i5-5000 or higher
- Intel Core i7-2000 or higher
- Intel Core i9 and Xeon
  - 4 cores or higher
- Other Intel processors
  - 6 cores or higher
  - Excludes Atom and Y series
- Non-Intel processors
  - 8 cores or higher

Sending HD video when using Virtual Background

When using Virtual Background without a green screen, your outgoing video resolution is capped at 720p. To achieve 1080p when using Virtual Background without a green screen, you must meet the HD video guidelines and the following system requirements:

Zoom desktop client for macOS: Global minimum version or higher
Intel processor: 6 cores or higher
Apple M-Series or higher

Linux

Image only with a green screen

Zoom desktop client, Global minimum version or higher
2 cores, 2Ghz or higher (i5/i7 or AMD equivalent) processor
A physical green screen

Image only without a green screen

Zoom desktop client, Global minimum version or higher
Supported processors
- Intel Core i3-8000 or higher
- Intel Core i5-6000 or higher
- Intel Core i7-4000 or higher
- Intel Core i9-7000 or higher
- Intel Core Xeon
  - 4-cores or higher
  - 2.0Ghz or higher
- AMD
  - 8 logical cores or higher
  - 3.0Ghz or higher

Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.

Virtual Background requirements for Zoom mobile app

iOS

Zoom mobile app, Global minimum version or higher
iPhone 8, 8+, X, or newer models
5th and 6th generation 9.7" iPad
7th generation and higher 10.2” iPad
iPad Pro

Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.

Android

Zoom mobile app, Global minimum version or higher
Android 8.0 or higher
arm64 processor
- 8 cores or higher
3GB or higher RAM
GPU
- Qualcomm Adreno:
  - 540 (Snapdragon 835 / Snapdragon SDM835), or higher than 615 (QCS605 or Snapdragon SDM710)
- Mali:
  - G series with version G72 or higher
  - CPU must be higher than Exynos 9810, Exynos 990, Kirin 980, or Dimensity 1000.
Only the following phone manufacturers are supported:
- Google
- OnePlus
- Oppo
- Redmi
- Samsung
- Vivo
- Xiaomi
- Huawei

Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.

Web client

Chrome OS or a Chrome / Edge browser
Processor with at least 4 logical cores (includes 4 real cores or 2 cores with 4 threads)