Joining a Zoom meeting by phone
You can join a Zoom meeting or webinar, which allows you to dial in to a virtual meeting without a computer. This is useful when:
- you do not have a microphone or speaker on your computer
- you do not have a iOS or Android smartphone
- you cannot connect to a network for video and VoIP (computer audio)
You can also join by phone using the call me feature.
This article covers:
Prerequisites for joining a Zoom call by phone
- Host account is Pro or above (subscribed to the Audio Plan add-on for toll-free phone numbers)
- For joining a meeting or webinar by phone:
- Host account allows participants to join by telephone (Audio Type user setting)
- For joining a scheduled meeting by phone:
- For joining a webinar by phone:
- Host account allows participants to join webinars by telephone (Allow webinar attendees to dial in through above numbers account-level setting)
- Host's webinar allows participants to join by telephone (Audio setting in schedule webinar settings)
Zoom dial-in numbers
Zoom has toll numbers available for many countries that are included with all plans. For audio plan subscribers, Zoom also has toll-free and additional toll numbers available. The dial-in numbers available are dependent on the host's audio subscription and settings.
If the meeting invite does not provide a local number for your country, there is a more extensive list of Zoom international dial-in numbers. If a number is not listed or has asterisks (***) in place of some of the numbers, it means that number is not available on the account that you're currently logged into.
If you have a Zoom Phone license, you can dial in to a meeting or webinar using Zoom Phone without incurring usage charges.
How to join a Zoom meeting or webinar by phone
Joining a meeting by phone on desktop
Follow the below sections if you want to join a meeting using the desktop client for video and screen sharing, but want to join meeting audio using your phone.
- After joining a Zoom meeting, you will be prompted to join the audio automatically. If this prompt does not appear or you close out of it, click Join Audio in the meeting controls.
Note: If you're joining a webinar, you may automatically join computer audio. Click the up arrow next to Audio Settings then Switch to Phone Audio. - Click the Phone Call tab.
Note: If you are subscribed to the call out add-on, you can join the meeting by having Zoom dial your phone number. - Follow the instructions for dialing in:
- In the Country/Region drop-down menu, select the country or region you're calling from.
- Call one of the numbers provided.
- Enter your meeting ID followed by #.
- Enter your participant ID followed by #.
- Enter the passcode, if prompted, followed by #.
If you joined computer audio automatically, you can leave the computer audio and join by phone:
- Click the up arrow next to Mute / Unmute.
- Click Leave Computer Audio.
- Click Phone Call and follow the prompt to dial in.
- After joining a Zoom meeting, you will be prompted to join the audio automatically. If this prompt does not appear or you close out of it, click Join Audio in the meeting controls.
Note: If you're joining a webinar, you may automatically join computer audio. Click the up arrow next to Audio Settings then Switch to Phone Audio. - Click Phone Call.
- Follow the instructions for dialing in:
- In the Country/Region drop-down menu, select the country or region you're calling from.
- Call one of the numbers provided.
- Enter your meeting ID followed by #.
- Enter your participant ID followed by #.
- Enter the passcode, if prompted, followed by #.
If you joined computer audio automatically, you can leave the computer audio and join by phone:
- Click the arrow next to Mute/Unmute.
- Click Leave Computer Audio.
- Click Phone Call and follow the prompt to dial in.
- After joining a Zoom meeting in your web browser, you will be prompted to join the audio automatically. If this prompt does not appear or you close out of it, click Join Audio in the meeting controls.
- Follow the instructions for dialing in:
- Select the country you're calling from in the drop-down menu.
- Dial one of the numbers provided.
- Enter your meeting ID, followed by #.
- Enter your participant ID, followed by #.
- Enter the passcode, if prompted, followed by #.
Learn more about the Zoom web client.
Join a meeting by phone on mobile
- After joining a Zoom meeting, you will be prompted to join the audio automatically. If this prompt does not appear or you close it, tap Join Audio in the meeting controls.
- Tap Dial In.
- Tap the arrow at the top to select the country you're calling from, if not selected by default.
- Tap the phone button next to the number you want to call.
- Tap Call.
- If prompted, allow Zoom to make and manage phone calls.
- Return to your home screen and open Zoom again.
- When you leave the meeting, you will have the option to Leave Meeting or Leave Meeting with Telephone Connected, to stay dialed into the meeting after leaving from the Zoom app.
Note: If you're on a Android device that can't make calls, follow the instructions for dialing in:
- Dial one of the numbers provided.
- Enter your meeting ID, followed by #.
- Enter your participant ID, followed by #.
- Enter the passcode, if prompted, followed by #.
- Tap Back after dialing in.
If you joined computer audio automatically, you can leave the computer audio and join by phone:
- Tap More .
- Tap Disconnect Audio.
- Tap Join Audio and follow the instructions above.
How to join a meeting or webinar by phone only
- Dial an in-country number. If you dial a toll number, your carrier rates will apply. You can find the numbers on your meeting invitation or view a full list of international dial-in numbers.
- You will be prompted to enter the meeting ID - the nine (9), ten (10), or eleven (11) digit ID provided to you by the host, followed by #.
- If the meeting has not already started and join before host is not enabled, you will be prompted to enter the host key to start the meeting, or to press # to wait if you are participant.
- You will be prompted to enter your unique participant ID. This only applies if you have joined on the computer or mobile device or are a panelist in a webinar. Press # to skip.
- You may be prompted to enter the meeting passcode, followed by #. This passcode will be included in the meeting invite provided by the host.
If you join by computer or mobile device later, you can enter the Participant ID to bind your phone and device session together and show your video when you speak on the phone. To enter your participant ID once you are in the meeting, enter #Participant ID# on your phone.
Phone controls for participants
The following commands can be entered via DTMF tones using your phone's dial pad while in a Zoom meeting:
How to enter the meeting password using your dial pad
If the meeting requires a password, a phone-specific numeric password will be generated. You can find this password in the invitation listed below the dial-in numbers and meeting ID.
How to host phone-only meetings
You can join and start any Zoom meeting from your telephone and control the meeting with DTMF tones. To be recognized as the host, you will need to enter your host key, which you can find on your user profile
Note: If you enable join before host and join only from your telephone, you will not be recognized as the host and will not have host controls. If you need to host meetings from your phone with full host controls, do not enable join before host.
Learn more about scheduling or editing a scheduled meeting:
You can also consider using Personal Audio Conference.
Considerations for joining by phone as the host
- If you have scheduled the meeting from a basic account, the meeting will timeout after forty-minutes with a thirty minute warning notification, if two or more participants join or you do not bind your phone and computer/mobile device session with the participant ID.
- If you would like the meeting to last for unlimited duration, the meeting will need to be scheduled by a Licensed user, on a Pro or above account.
- The number of phones that can connect to a Zoom meeting or webinar is determined by account type and add-on assigned to the user account.
-
- Licensed User: 100 Dial In Users
- Licensed + Large Meeting 200: 200 Dial In Users
- Licensed + Large Meeting 300: 300 Dial In Users
- Licensed + Large Meeting 500: 500 Dial In Users
- Licensed + Large Meeting 1000: 1000 Dial In Users
- Licensed + Webinar 500: 500 Dial In Users
- Licensed + Webinar 1000: 1000 Dial In Users
- Licensed + Webinar 3000 and above: 1984 Dial In Users
Phone controls for meeting host
If you have entered the Host Key to start the meeting, you will have host controls available to you by entering DTMF tones on your dial pad. To hear all available commands, enter ** on your phone.
- *4 - End the meeting for all participants
- *5 - Lock or Unlock the meeting
- *6 - Mute or unmute yourself
- *7 - Start or Stop Recording
Note: all participants in the meeting will be notified when recording is stopped or started. - *# - Hear the number of participants in the meeting
- 99 - Mute or unmute all participants