Changing settings in the Zoom Workplace desktop and mobile app

In the Zoom Workplace desktop and mobile app, you can change settings to personalize and enhance your Zoom experience. Review your audio and video settings, manage notification preferences, update your profile information, and more.

The settings described in this article may vary based on your permissions and product access. For instance, if you do not have a Zoom Phone license, you will not see Zoom Phone settings, or your admin may have disabled certain features for all users.

Requirements for managing settings in the Zoom Workplace app

Table of Contents

How to access settings in the Zoom Workplace app

Windows | macOS | Linux
  1. Sign in to the Zoom desktop app.
  2. In the top-right corner, click your profile picture, then click Settings. Alternatively, at the bottom the left navigation bar on versions 6.7.0 and higher, click the gear icon .
    The Settings window will open.
  3. (Optional) In the Search bar, enter keywords to locate a specific setting.
  4. (Optional) Click the various tabs on the left to manage settings related to that topic. 
Android | iOS
  1. Sign in to the Zoom mobile app.
  2. In the top-left corner, tap your profile picture.
    You will have options to view or manage your availability, status message, profile settings, and additional settings.
  3. Tap Settings.

Available settings in the Zoom Workplace app

Windows | macOS | Linux

General

On the General tab, you can customize the appearance of the Zoom Workplace app, choose your app update frequency, and more.

Appearance

Navigation bar

The navigation bar on the Zoom Workplace desktop app is customizable, meaning you can rearrange the icons as needed. Click Reset to reset the navigation bar to the default order.

Note: You can also reset the navigation bar by clicking the More tab in the app navigation bar, then clicking Reset.

Zoom Workplace app

Presence status

Zoom Rooms

Auto-call

Zoom Apps

Video & effects

The Video & effects tab is where you can preview your video, change your camera, and customize your virtual backgrounds. For additional details, learn how to enhance your video in Zoom.

Video

Appearance

Virtual backgrounds

Select an image or video to use as your virtual background. Learn more about changing your virtual background.

Avatars

Customize your avatars. Avatars allow you to replace your appearance with a 3D virtual avatar that mimics head movements and facial expressions.

Video filters

Apply overlays, color filters, and other custom video frames during meetings and webinars.

Studio effects

Apply eyebrows, mustache or beard, and lip color filters as part of your video appearance.

Audio

The Audio tab is where you can set, test, and adjust your microphone and speaker, as well as change other audio settings, such as microphone modes.

Speaker

Microphone

Microphone modes

By default, the Zoom app uses noise suppression and echo cancellation to improve the audio quality received by your microphone. In the Microphone modes section, you can adjust your microphone audio options based on your environment.

Learn more about configuring microphone modes.

Audio profile

Headset

Advanced

Click Advanced to access advanced audio settings

Notifications & sounds

Adjust ringtones and manage your notification preferences.

Sounds

Volume

Ringtones

Notification sounds

Desktop notifications

Note: You must enable system notifications on your device to receive notifications in your system's desktop notification center.

Notification preferences

Set desktop notifications for

Activity center notifications

Click Manage to customize which notifications you receive in your activity center on the Zoom Workplace app. You can manage notifications related to products available to you, such as Team Chat, Meetings, Phone, Whiteboards, Clips, and Tasks.

Contact Center

The following settings are available to users with a Zoom Contact Center license.

Meetings & webinars

On the Meetings & webinars tab, customize your join experience, in-meeting and in-webinar experience, and your leave experience.

Join experience

When joining meetings and webinars

In-meeting and in-webinar experience

Display

Controls

My video

Participant video

Reactions
Note: You can adjust skin tone for reactions and emojis in the General tab.

Leave experience

Advanced

Click Advanced to access advanced meeting and video settings.

Advanced meeting

Advanced video

Learn more about advanced video and performance options.

Recording

On the Recording tab, you can view and update the default local recording storage location and manage other recording preferences, such as what’s shown in your recordings.

Local recording storage

View or change the default directory for computer recordings.

Cloud recording storage

Click Manage to access and manage your cloud recordings and transcripts in the Zoom web portal.

Recording preferences

Choose what specific details you want to be included in your recordings:

Advanced

Click Advanced to manage the following advanced recording features:

Share screen

On the Share screen tab, edit settings related to screen sharing.

When others share

When I share

Share button behavior

Advanced

Click Advanced to manage advanced screen sharing settings.

Phone

If you have a Zoom Phone license, the Phone tab is where you can view your calling information, location, calling preferences, and more. Learn more about changing phone settings in the Zoom Workplace app.

Team Chat

On the Team Chat tab, you can customize the behavior of the Team Chat sidebar and manage preferences related to unread messages, link previews, and blocked users.

Left sidebar behavior

Unread messages

Spelling and grammar (macOS only)

Determine if you want Zoom to perform spelling and grammar checks in all message typing areas, and whether you want Zoom to correct your spelling automatically.

Chat preferences

Message translation

Accessibility

On the Accessibility tab, you can adjust accessibility settings related to chat and video, closed captioning, and screen reader alerts.

Chat and Video

Closed captioning

Customize how captions are displayed for you in meetings and webinars. As you make adjustments, the preview will show what captions will look like.

Screen reader alerts

Enable or disable screen reader alerts related to meeting actions, chats, and meeting permissions. Click Restore to restore to the default settings.

Keyboard shortcuts

On the Keyboard shortcuts tab, you can view the default keyboard shortcuts for commands on the Zoom Workplace app and edit shortcuts to fit your needs. Click Restore to revert any previous changes to shortcuts.

Statistics

The Statistics tab displays the amount of CPU and memory Zoom is currently utilizing. If you are in a meeting, it will display data such as latency and jitter, allowing you to assess your audio and video quality. The Statistics tab also displays Audio, Video, and Screen sharing data such as latency, jitter, packet loss, resolution, and frames per second. If you have a Zoom Phone license, you can view information about Register ID, Register server IP:Port, Network switch and Local network interface.

If you are experiencing issues with the Zoom desktop app, you can also submit problem reports with logs to Zoom Support or run a test meeting.

Learn more about statistics.

My account

On the My account tab, you can access quick links to the Zoom web portal to manage your account, view a list of devices and sessions where you’re logged in to your Zoom account, and set up smart recognition.

Smart recognition

With Smart recognition enabled, you can use Video recognition to upload an image of yourself to be used for smart video recognition features and Voice recognition to create a voice recording to be used for smart voice quality enhancement and voice recognition features in Zoom services. Learn more about the smart recognition feature.

Where you’re logged in

View and manage all of the devices and sessions where you’re logged in to your Zoom account, as well as sign out from individual or multiple devices and sessions at a time. Learn more about managing signed-in devices and sessions.

Android | iOS

General

Data

Advanced

Notifications & sounds

Calls

Set meeting notifications

Set docs notifications

Receive notifications for all docs messages related to shares, comments, and interactions with you, or disable all docs notifications.

Notify me about these messages

Receive notifications for new chat messages. You must enable notifications from Zoom on your device for these settings to appear.

Set Team Chat notifications

You must enable notifications from Zoom on your device for these settings to appear.

When to notify me of messages

Informational (Android only)

How to notify me of messages

Specify your notification preference by sound or vibration when you receive a new message:

Scheduler

Video & effects

Video

Appearance

Audio

Microphone modes

By default, the Zoom app uses noise suppression and echo cancellation to improve the audio quality received by your microphone. In the Microphone modes section, you can adjust your microphone audio options based on your environment.

Learn more about configuring microphone modes.

Accessibility

Meetings

When joining meetings

In-meeting experience

In-meeting controls

Reactions

When leaving meetings

Zoom Rooms

Team Chat

Chat preferences

Unread messages

When viewing unread messages in a channel

Read receipts

Message translation

Phone

If you have a Zoom Phone license, the Phone tab is where you can view your calling information, location, calling preferences, and more. Learn more about changing phone settings in the Zoom Workplace app.

Siri shortcuts (iOS only)

You can control the Zoom mobile app with Siri commands. The following commands can be enabled:

Tap to hotdesk

Sign in to a desk phone with tap to hotdesk.

Scan QR code

Scan a admin-provided QR code to check in to a workspace.

About

Switch account

Tap to switch to another Zoom account.

Sign out

Tap to sign out of the current Zoom account.