Identifying your account type, role, and licenses

Zoom feature and product availability varies based on your account type, products and add-ons purchased, role, license assignments, and how your account is configured by your Zoom account owner or admin (if applicable). Learn how to locate your account type, role, and license or permissions to understand what Zoom capabilities you have.

This article covers:

• How to identify your Zoom account type
• How to identify your role within a Zoom account
• How to identify your Zoom licenses and permissions

How to identify your Zoom account type

Zoom accounts are based on the type of plan and products you have selected. You can find out what type of account you have on your Account Profile page. If you are interested in changing your Zoom account type, take a look at our pricing plans and options.

1. Sign in to the Zoom web portal.
2. In the navigation menu, do one of the following:
   • If you're an account owner or admin with privileges to view account settings, click Account Management then Account Profile.
   • If you're a member on an account, click Account Profile.
3. Under Basic Information, view account details, such as account type and account owner.

How to identify your role within a Zoom account

Each user in a Zoom account automatically has a system role, which can be owner, administrator, or member. These roles are associated with a default set of permissions and unique privileges, which cannot be changed for the owner or members.

• Owner: Has all privileges including role management.
• Admin: Can add, remove, or edit users, as well as manage advanced features like SSO, billing, Meeting Connector, and App Marketplace.
• Members: Have no administrative privileges and can only adjust their own user settings, unless locked by an admin at the account or group level settings.

  Note: Account owners and admins can also create custom roles for their account.

To identify your role in a Zoom account:

1. Sign in to the Zoom web portal.
2. In the navigation menu, do one of the following:
   1. If you’re an account owner or admin with privilege to view account settings, click Account Management then Account Profile.
   2. If you’re a member on an account, click Account Profile.
3. Under Basic Information, next to Your Role, view your role type.

How to identify your Zoom licenses and permissions

Account owners and admins can assign licenses and permissions to users, which provides users with access to functionality or Zoom products based on their license or permission. For example, the Zoom Meetings Basic permission allows users to host meetings up to 40 minutes in duration. Available licenses depend on the account plan type, products, and add-ons purchased.

In the Zoom web portal, admins can view all users’ licenses on their account on the Users page. Users and admins can check which licenses or permissions they personally have access to on their Profile page.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Profile.
3. Under Account, view all the licenses and permissions you have access to. For example, if you’ve been assigned a paid Zoom Workplace license, next to Zoom Meetings, you’ll see the maximum number of participants you can have per meeting that you host.

Note: If you’re an admin, learn how to manage users on your account.