How to enable Zoom Mesh


While the Zoom Mesh service for Zoom Webinars and Zoom Events, is an automated self-managing service, it will still need to be enabled by an account admin before being utilized. Once enabled, the admins will not need to take any further action for their users to use the Mesh service as long as the Mesh service is configured to best fit their organization's needs.

In addition, you can also allow attendees outside of your network to utilize Zoom Mesh, and manage whether users within the account can utilize Mesh when joining Zoom Webinars and Zoom Events hosted by other accounts. 

This article covers:

Prerequisites for enabling Zoom Mesh

How to enable Zoom Mesh

  1. Sign in to the Zoom web portal as an admin.
  2. In the navigation menu, click Advanced then Zoom Mesh.
  3. Click the Settings tab.
  4. Enable Mesh when joining webinars and events.
  5. The following options will be available for configuring:
    • Whose device can join the mesh:
      • All attendees: All attendees joining Webinars or Zoom Events that are hosted by the account and using Zoom Mesh, will be able to utilize Zoom Mesh if they have Zoom Mesh licensing or Allow guests to consume your Zoom Mesh capacity is enabled.
      • Note: If selected admins can also enable Allow guests to consume your Zoom Mesh capacity to allow users outside of the account to join the mesh network. 
      • Attendees in your account: Only attendees within the account can utilize Zoom Mesh when joining a webinar or event hosted by the organization.
    • Define where the mesh is set up:
      • Mesh will be set up globally across all location: Devices joining within an organization's network will automatically connect to the mesh network when joining webinars.
      • Mesh will be set up within specified locations: Only devices joining within the defined locations will be able to join the mesh network when joining webinars. 
    • Prevent the devices from joining mesh network:
      • Enable Do not join mesh if exceeding a specific Round Trip Time (RTT) to prevent devices from joining the mesh network if the device's Round Trip Time (RTT) exceeds to specified time in milliseconds (ms).
      • Enable When the device is connected to WiFi to prevent devices joining the mesh network if they are connected via WiFi.
  6. Click Save.
    Once enabled, the Zoom Mesh service will automatically assign parents and children when joining a webinar or event. 

How to configure the Zoom Mesh 

Once Zoom Mesh has been enabled, the Mesh service will automatically be used for all devices connecting to a webinar or event from within an organization’s environment. Parent and children devices will automatically be provisioned based on the assessment of the network by Zoom Mesh. However, configuring the Zoom Mesh service allows admins to control how and where Mesh is utilized, how parents and children are provisioned, and the level of automated network optimization used by the Mesh service. Click below for more information on how to manage Zoom Mesh: