How to enable Zoom Mesh


While the Zoom Mesh service for Zoom Webinars and Zoom Events, is an automated self-managing service, it will still need to be enabled by an account admin before being utilized. Once enabled, the admins will not need to take any further action for their users to use the Mesh service as long as the Mesh service is configured to best fit their organization's needs.

In addition, you can also allow attendees outside of your network to utilize Zoom Mesh, and manage whether users within the account can utilize Mesh when joining Zoom Webinars and Zoom Events hosted by other accounts. 

This article covers:

Prerequisites for enabling Zoom Mesh

How to enable Zoom Mesh

  1. Sign in to the Zoom web portal as an admin.
  2. In the navigation menu, click Advanced then Zoom Mesh.
  3. Click the Settings tab.
  4. Enable Mesh when joining webinars and events.
  5. Select which attendees will be able to utilize Mesh:
    • All attendees: All attendees joining Webinars or Zoom Events that are hosted by the account and using Zoom Mesh, will be able to utilize Zoom Mesh if they have Zoom Mesh licensing or Allow guests to consume your Zoom Mesh capacity is enabled.
    • Attendees in your account: Only attendees within the account can utilize Zoom Mesh when joining a webinar or event hosted by the organization.
  6. Click Save.
    Once enabled, the Zoom Mesh service will automatically assign parents and children when joining a webinar or event. 

How to enable joining external webinars and events using Mesh

Account

To enable or disable joining external webinars and events using Mesh for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), click the Allow users to join external webinars and events through mesh in the local area network toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable joining external webinars and events using Mesh for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under In Meeting (Basic), click the Allow users to join external webinars and events through mesh in the local area network toggle to enable or disable it.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

How to configure the Zoom Mesh 

Once Zoom Mesh has been enabled, the Mesh service will automatically be used for all devices connecting to a webinar or event from within an organization’s environment. Parent and children devices will automatically be provisioned based on the assessment of the network by Zoom Mesh. However, configuring the Zoom Mesh service allows admins to control how and where Mesh is utilized, how parents and children are provisioned, and the level of automated network optimization used by the Mesh service. Click below for more information on how to manage Zoom Mesh: