How to enable Zoom Mesh
While the Zoom Mesh service for Zoom Webinars and Zoom Mesh for Meetings, is an automated self-managing service, it will still need to be enabled by an account admin before being utilized. Once enabled, the admins will not need to take any further action for their users to use the Mesh service as long as the Mesh service is configured to best fit their organization's needs.
In addition, you can also allow attendees outside of your network to utilize Zoom Mesh, and manage whether users within the account can utilize Mesh when joining Zoom Webinars, Zoom Events, or Zoom Meetings hosted by other accounts.
This article covers:
Prerequisites for enabling Zoom Mesh
- Account owner or admin privileges
- Webinars add-on, Zoom Events license, or Zoom Mesh for Meetings license
- Zoom Mesh license purchased from Zoom Sales team
How to enable Zoom Mesh for Webinars
- Sign in to the Zoom web portal as an admin.
- In the navigation menu, click Advanced then Zoom Mesh.
- Click the drop-down button and select Zoom Mesh for Webinars.
- Click the Settings tab.
- Enable Mesh when joining webinars and events.
- The following options will be available for configuring:
- Whose device can join the mesh:
- All attendees: All attendees joining Webinars or Zoom Events that are hosted by the account and using Zoom Mesh, will be able to utilize Zoom Mesh if they have Zoom Mesh licensing or Allow guests to consume your Zoom Mesh capacity is enabled.
Note: If selected admins can also enable Allow guests to consume your Zoom Mesh capacity to allow users outside of the account to join the mesh network. - Attendees in your account: Only attendees within the account can utilize Zoom Mesh when joining a webinar or event hosted by the organization.
- Click Save.
Once enabled, the Zoom Mesh service will automatically assign parents and children when joining a webinar or event.
How to enable Zoom Mesh for Meetings
- Sign in to the Zoom web portal as an admin.
- In the navigation menu, click Advanced then Zoom Mesh.
- Click the drop-down button and select Zoom Mesh for Meetings.
- Click the Settings tab.
- Enable Mesh for Meetings.
- (Optional) Under Whose device can join the mesh, select who can utilize Mesh for Meetings:
- All participants: All participants joining meetings that are hosted by the account and using Zoom Mesh, will be able to utilize Zoom Mesh if they have Zoom Mesh licensing or Allow guests to consume your Zoom Mesh capacity is enabled.
Note: If selected admins can also enable Allow guests to consume your Zoom Mesh capacity to allow users outside of the account to join the mesh network. - Participants in your account: Only participants within the account can utilize Zoom Mesh when joining meetings hosted by the organization.
- Participants belonging to specific groups: Select user groups who will be allowed to use Mesh for Meetings.
- Click Save.
Once enabled, the Zoom Mesh service will automatically assign parents and children when joining a meeting.
How to configure the Zoom Mesh
Once Zoom Mesh has been enabled, the Mesh service will automatically be used for all devices connecting to a webinar or event from within an organization’s environment. Parent and children devices will automatically be provisioned based on the assessment of the network by Zoom Mesh. However, configuring the Zoom Mesh service allows admins to control how and where Mesh is utilized, how parents and children are provisioned, and the level of automated network optimization used by the Mesh service. Click below for more information on how to manage Zoom Mesh: