Changing Device Management account settings

Admins can change Device Management account settings that apply to all devices managed in the account. You can also lock settings on or off to prevent users from changing them. Once settings are applied to the devices, you can view the list of your managed devices for further management.

This article covers:

• How to access and change Device management account settings
  • General device management settings
  • Zoom Phone Appliance settings
• How to access and change a specific device settings

Prerequisites for changing Device Management account settings

• Pro, Business, Education or Enterprise account
• Account owner or admin privileges
• Zoom Room or Zoom Phone license or Zoom Clients

How to access and change Device Management account settings

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Device Management, then Device List.
3. Click Account Settings.
4. Navigate to the setting you want to change.
5. Click the lock icon  to lock a setting. If you lock a setting, users on your account will not be able to change this setting individually and it will also be locked for all groups.
6. Change the following under:

General device management settings

• Allow users to sign-in to unmanaged Zoom Phone Appliances: Unmanaged Zoom Phone appliances setting to allow or block users to sign into Zoom.
• Device Operation Time for Zoom Phone Appliances: Setting to set up Zoom Phone appliances operation time.
• Hot Desking Session Timeout: Setting to set up hot desking session timeout.
• Automatically Update App - Zoom Rooms: Setting to set up a time range to automatically update device applications.
• Automatically Update OS/Firmware - Zoom Rooms: Setting to set up a time range to automatically update device OS and firmware.
• Weekly system restart: Setting to set up a day to restart your Zoom Phone Appliance.
  The device will restart each week on that day in the early hours' local device time.

Zoom Phone Appliance settings

• Web Interface: Allows an administrator to access the device's local web interface.
  Note: Make sure the device is restarted when changing this setting.
• Admin Password: Sets the admin password on the device. Password must be between 6 and 12 digits or characters in length.
  Note: Make sure the device is restarted when changing this setting.

How to access and change a specific device settings

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Device Management, then Device List.
3. To the far right of a device name, click Edit.
4. Select the General tab, and change the following:
   • Web Interface (Visible only for Zoom Phone Appliances): Allows an administrator to access the device's local web interface.
     Note: Make sure the device is restarted when changing this setting.
   • Admin Password (Visible only for Zoom Phone Appliances): Sets the admin password on the device. Password must be between 6 and 12 digits or characters in length.
     Note: Make sure the device is restarted when changing this setting.
   • Hot Desking: Allow hot desking to the device.
   • Hot Desking Session Timeout: After the set duration, users will automatically be signed out of Hot desking devices.
   • Call Control from Zoom Desktop Client: Allows users to perform  Zoom Phone Appliance call control actions from Zoom Desktop client, including making and accepting calls.
   • Device Operation Time for Zoom Phone Appliance: If the device is Zoom Phone Appliance, set the operation time for that device.
   • Automatically update app - Zoom Rooms: If the device is a Zoom Room, set an install date for the app that can be daily or weekly for a time period.
     The device will automatically update and restart for that time range at the device local time if not in use.
   • Automatically Update OS/Firmware - Zoom Rooms: If the device is a Zoom Room, set an install date for the OS/Firmware that can be daily or weekly for a time period.
     The device will automatically update and restart for that time range at the device local time if not in use.
   • Weekly system restart: If the device is a Zoom Phone Appliance, select which day of the week the device will restart.
     The device will restart each week on that day in the early hours' local device time.
   • Assign Tag Description: Assign a tag to the device for easy management.