Due to security policies or other requirements, account admins may want to limit access to certain Zoom Apps or disable access entirely. Understanding these concerns, Zoom has provided multiple methods of controlling access to Zoom Apps, including account- and group-level disablement, admin pre-approval of specific Zoom Apps, as well as MSI, plist, and GPO options to limit access on the desktop client directly.
This article provides details on the default access to Zoom Apps, how to enable Zoom Apps for use within the Zoom desktop client, and how to approve Zoom Apps for use. After initial deployment is done, learn more about admin management of the Zoom App Marketplace.
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There are no account requirements to access and use Zoom Apps, but there are a few settings that can be configured to suit your account’s security and privacy needs. If account admins allow the Zoom Apps button to be visible and pre-approval of Marketplace apps has been disabled, users can see the Zoom Apps button in the desktop client and are able to install apps immediately from within the desktop client or Marketplace.
For single-user accounts (free or paid), Zoom Apps are enabled and visible in the desktop client, and pre-approval of Marketplace apps is not required since there are no other users to pre-approve for. When additional users are added to the account, the owner will be reminded that their users can install Zoom Apps and that pre-approval is disabled; they – as with owners of new multi-user accounts – are guided to manage that setting for their account. Existing multi-user accounts have Zoom Apps enabled and visible in the desktop client by default, while pre-approval of Marketplace apps is required in Marketplace settings.
|Visibility in desktop client and mobile app
|Admin approval of Marketplace Apps
(Free and Pro)
|Existing multi-user accounts
Note: Some larger accounts deviate from these defaults for security and/or compliance reasons. Zoom has already communicated these defaults to owners and admins of those accounts.
Access to the Zoom Apps button on the desktop client and mobile app can be controlled at the account, group, and user levels. Learn more about controlling visibility of the Zoom Apps button.
As this will only affect users when they are signed-in to your account, if you require Zoom Apps to be disabled on the desktop client and mobile app directly, regardless of which account they are signed-in to, please refer to the DisableZoomApps option available for MSI, plist, GPO, Zoom for Intune (iOS), and Zoom for Android (Intune) deployment.
By default for most accounts, admin approval of any Marketplace apps is required before an app can be added by a user. If you do not want to require that apps be admin approved, or want to adjust which apps require admin approval, you can change your permissions.
Additionally, for both of these categories, admins can choose to exclude apps developed by Zoom or apps developed by one of their users from requiring admin approval before users can add them.
In addition to approving apps for their users to individually add as needed, admins can also add apps for users, essentially installing and authenticating these apps on their behalf. This allows admins to provide their users with pre-chosen and pre-installed apps, making their users’ workflows more connected and efficient.
Admins can add any user-level app on behalf of the entire account, user groups, and individual users.
Learn more about adding apps as an admin.