Enabling Webinar Survey allows the host to present surveys to attendees and panelists once their webinar have ended. In addition to Zoom's native webinar survey feature, you can instead redirect attendees to a third-party survey service, such as Google Forms or Survey Monkey.

You can also enable surveys to send to participants after Zoom Meetings. Learn more about enabling meeting surveys.

This article covers:

• How to enable webinar surveys
  
  • Account
  • Group
  • User

Prerequisites for enabling webinar surveys

• Pro, Business, Education, or Enterprise account
• A Licensed user with the Zoom Webinars add-on (500, 1000, 3000, 5000, 10000, or 50000)
• Account owner or admin access

How to enable webinar surveys

Account

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Basic), click the Webinar Survey toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) Select or deselect the Allow host to use a 3rd-party survey link check box to enable or disable the use of third-party survey links for webinars at the account level. Click Save to confirm your changes.
7. (Optional) Click the checkbox next to Use default survey if you want to set a default survey for all scheduled webinars.
   Use the drop down menu to select any survey from the account library. 
8. (Optional) Select an option under Who can participate:
   • Everyone in the meeting
   • Internal users only
   • External users only
     Note: The host and other panelists may be included as recipients of the survey, depending on the choice made here and if they are internal or external to the account. 
9. (Optional) To prevent all users in your account from changing these settings, click the lock icon , and then click Lock to confirm.

Group

1. Sign in to the Zoom web portal.
2. In the navigation panel, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click on the Meeting tab.
5. Under In Meeting (Basic), click the Webinar Survey toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Webinar Survey for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Click on the Meeting tab.
4. Under In Meeting (Basic), click the Webinar Survey toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
6. (Optional) Click the checkbox next to Use default survey if you want to set a default survey for all scheduled webinars.
   Use the drop down menu to select any survey from your personal library. 
7. (Optional) Select an option under Who can participate:
   • Everyone in the meeting
   • Internal users only
   • External users only
     Note: The host and other panelists may be included as recipients of the survey, depending on the choice made here and if they are internal or external to the account. 

Learn more about how to use webinar surveys.