Enabling audio type

Selecting the correct audio conferencing option, determines how participants can join the audio portion of the meeting. When joining audio, you can let them choose to use their computer microphone/speaker or use a telephone. You can also limit them to just one of those audio types. If you have 3rd party audio enabled, you can require that all participants follow the instructions you provide for using non-Zoom audio. 

Requirements for enabling audio type

Note: For Free account, Computer Audio is the only Audio Type available.

• Pro, Business, Education, or Enterprise accounts

How to enable Zoom audio conferencing options

Account

To enable Audio type for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. From the navigation menu, select Account Management then Account Settings.
3. Click the Meeting tab.
4. Under Schedule Meeting, locate the Audio type and select the audio option that you want to use.
   • Telephone and Computer Audio: Participants can join by telephone or by using their computer's microphone/speaker or headset.
   • Telephone: Participants can only join by telephone.
   • Computer Audio: Participants can only join by using their computer's microphone/speaker or headset.
   • 3rd Party Audio (only visible if you have 3rd party audio): Require that all participants follow the instructions you provide for using non-Zoom audio.
5. Click Save. 
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm changes.

Group

To enable Audio type for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. From the navigation menu, select User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under Schedule Meeting, locate the Audio type and select the audio option that you want to use.
   • Telephone and Computer Audio: Participants can join by telephone or by using their computer's microphone/speaker or headset.
   • Telephone: Participants can only join by telephone.
   • Computer Audio: Participants can only join by using their computer's microphone/speaker or headset.
   • 3rd Party Audio (only visible if you have 3rd party audio): Require that all participants follow the instructions you provide for using non-Zoom audio.
6. Click Save. 
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and the click Lock to confirm settings.

User

To enable Audio type for your own use:

1. Sign in to the Zoom web portal.
2. From the navigation menu, select Settings.
3. Click the Meeting tab.
4. Under Schedule Meeting, locate Audio type and select the audio option that you want to use.
   • Telephone and Computer Audio: Participants can join by telephone or by using their computer's microphone/speaker or headset.
   • Telephone: Participants can only join by telephone.
   • Computer Audio: Participants can only join by using their computer's microphone/speaker or headset.
   • 3rd Party Audio (only visible if you have 3rd party audio): Require that all participants follow the instructions you provide for using non-Zoom audio.
5. Click Save. 
   Note: If Audio type is disabled and locked,  contact your account administrator.