Release notes for the Zoom Workplace app

• When an instant 1:1 meeting is started from a DM or profile card.
• When a user engages in a 1:1 side chat within a larger continuous meeting chat (CMC).

• For chat messages received:
  • iOS : Long-press the chat notification to display options to Reply or Like the message.
  • Android : Expand the notification to reveal the Reply and Like options.
• For meeting notifications:
  • iOS : Long-press the meeting notification to view quick response options such as Be there in 5 mins , I'm running late , or Won't be able to join , or type a custom message.
  • Android: Expand the meeting notification to access the same preset responses and type a message directly without opening the app.

Due to Meta's recent announcement about the closure of Workplace from Meta, Zoom customers can no longer live stream Zoom meetings or webinars on Workplace from Meta. As an alternative, it is recommended to live stream a meeting or webinar to a custom platform, such as Workvivo. Learn more about enabling and setting up custom live streaming on your Zoom account or setting up a custom live stream to Workvivo.

Note: Live streaming a Zoom meeting or webinar on Facebook is still available.

Automated captioning support is expanding to include the following languages and regional dialects: Afrikaans, Arabic (Gulf), Bengali, Catalan, Croatian, Galician, German (Switzerland), Greek, Latvian, Norwegian, Serbian, Slovak, Somali, and Zulu. These languages are enabled by default, but admins can control the availability of the languages through the Automated captions setting within the web portal.

Note: The following locales were rolled back due to backend issues: English (Australian), English (India), English (Ireland), English (New Zealand), English (Scot), English (South Africa), English (United Kingdom), English (Welsh), Spanish (Mexico).

• Edit the channel name and description
• Manage tab settings
• Control channel huddle options
• Add mention groups
• Configure instant meeting settings

Windows
macOS
iOS
iOS (Intune)
Android
Android (Intune)
visionOS

This is the last planned release to support iOS versions 13 and 14. With next month's planned release, iOS users will need to upgrade to iOS 15 or higher to continue to receive additional Zoom app updates.

Note: This description previously stated that iOS (Intune) was also impacted, however, Zoom for iOS (Intune) had end of support for iOS versions below iOS 16 beginning with version 6.4.0, released in March 2025.

• Network slicing is a way for operators to slice network resources to provide optimum traffic routes between source and destination.
• A cellular service provider subscription is required.

• Word (.doc,.docx)
• PowerPoint (.ppt,.pptx)
• Excel (.xls,.xlsx)

Zoom Hub provides a centralized file management feature to access and manage your Zoom assets—including recordings, meeting summaries, docs, whiteboards, and clips. With an intuitive interface, you can easily find and organize meeting assets, and create docs, data tables, whiteboards, and clips with help from AI Companion. Use shared folders to collaborate on docs creation, editing, and sharing across teams. Zoom Hub is available on Zoom Workplace desktop app version 6.5.5 or higher.

Additionally, you can refer to the Release notes for Zoom Hub.

New keyboard shortcuts will be added to the Zoom Workplace desktop app to improve navigation and usage for AI Companion and Calendar side panel. New keyboard shortcut scope for this release are as follows:

Show/hide AI Companion side panel:

• Mac: Command(⌘)+Shift+O
• Win: CTRL+SHIFT+O
• Linux: CTRL+SHIFT+O

Note: This applies to whichever window is currently active, whether it is the Zoom Workplace app's main window or the in-meeting window.

Show/hide Calendar side panel:

• Mac: Command(⌘)+Shift+J
• Win: CTRL+SHIFT+J

• Mentions tab: Messages are now sorted with the newest at the top, and date markers have been added for better readability.
• Customizable tabs: Reorder tabs via drag-and-drop in the More menu. Choose from Match my desktop sidebar or Reset to default to personalize your layout.
• Visual refresh: Tab badge color has been updated from red to blue, improving visual clarity and reducing distraction.
• Unified controls: Sort and filter options now match those available on desktop, making navigation more familiar.
• Quick search: Instantly access the search bar by pulling down from the top of the screen.

With the AI Companion onboarding workflow, users have the option to use the help wizard to set up AI Companion for their meetings. This onboarding workflow is designed to simplify how users can enable new and existing AI Companion features, by choosing when AI Companion is started in their meetings, who can ask meeting questions with AI Companion, who the meeting summary is sent to, and more. After the set up, users can edit their choices anytime in the Zoom web portal.

Notes:

• The onboarding workflow will only appear for users that have the ability to modify the appropriate AI settings in their profile. If the settings are locked by an admin at the account or group level, the widget will not be presented to the end user.
• This feature will not be immediately available, as it is dependent on a Web release currently scheduled for July 6, 2025. 

Windows
macOS
Linux
iOS
iOS (Intune)
Android
Android (Intune)
visionOS

Account owners and admins can configure the number of multiple device sign-ins through the Zoom web portal under Advanced Security settings. The default limit is two devices per device type, allowing new users to stay signed in across multiple computers, tablets, and phones simultaneously.

Notes:

• This setting is available for all paid accounts (including Zoom Phone-only plans).
• This setting is not available to free accounts.

Redesigned mobile app navigation and menus

Account owners and admins can enable Far-End Audio Control (FEAC) settings, allowing meeting participants to control another participant's audio during a meeting. This includes adjusting microphone levels, speaker volume, and mute status.Participants can request audio control from either the Zoom Workplace app or Zoom Rooms. FEAC also supports auto-accept functionality, which can be configured by admins via user-based permissions. Participants can choose to auto-accept FEAC requests during a meeting or by adding trusted contacts to their Audio Control Group.

Notes:

• For FEAC and auto-accept to function, both the requester and the participant granting control must have FEAC enabled in their settings.
• For Zoom Rooms, account owners and admins can configure auto-accept settings at the account, location, or room level.

• Turns on hardware acceleration for sending and receiving video
• Limits max send & receive & capture video to 360p 30fps
• Limits max share send & capture to 1080p 5fps, limit max share receive to 5fps
• Disables video share (optimize for video clip)

• Animated reactions
• Save Gallery View
• Sort Gallery View

• Summarize new messages: With one click, users can generate a quick summary of new messages in the current chat or channel.
• Summarize documents: When a supported text-based document, such as PDF, DOC, DOCX, and TXT is shared in chat, users can receive an instant summary without leaving the conversation.

• Video & effects
  • Camera selection from the Video tab is now combined with the Backgrounds & Effects tab, resulting in a single tab to control all settings related to your appearance.
  • Meetings-related settings from the Video tab have been moved to the new Meetings tab.
• Notifications & sounds
  • Combines notification and sound-related settings previously located across several settings categories.
• Meetings
  • Combines meetings-related settings previously located across several settings categories. Settings impacting similar parts of the meeting experience are grouped together to make them easier to find.

• General
  • Meetings-related settings have been moved to the new Meetings tab.
  • System settings are now grouped together in a subcategory.
  • Added a Zoom apps cache setting.
• Audio
  • Ringtones have been moved to the new Notifications & sounds tab.
  • Meetings-related settings have been moved to the new Meetings tab.
• Share screen
  • Created sub-categories for content sharing settings, divided into three sections: When others share, When I share, and Share button behavior.
• Phone
  • The Hide incoming calls during a meeting setting has been moved to the Notifications & sounds tab.
• Team Chat
  • Desktop notification-related settings for Team Chat have been moved to the Notifications & sounds tab.

• Zoom AI Companion  must be enabled.
• The Insert meeting details option in Slack admin settings must be turned on (enabled by default).

• Zoom AI Companion  must be enabled.
• The Insert meeting details option in Zoom web settings must be turned on (enabled by default).

• Bring your own data: Enable customers to connect to a wider range of enterprise resources (PDFs, docs, etc.) to be used by users within their organization. Account owners and admins can create and publish data collections using AI Studio, supporting local files in this release, and various data sources such as Google Drive and OneDrive in the upcoming releases, allowing them to organize related documents/sources across their tools by a single topic.
• Bring your own index: Gives customers the ability to use 3rd party indexes and enables customers to access their enterprise resources through AI Companion. In this release, customers can integrate with Amazon Q Business and Glean indexing services.
• Integration with 3rd party apps: Customers can integrate third party apps with AI Companion to streamline their workflows. In this release, customers can integrate AI Companion with Jira to create, update, delete, search, and summarize Jira tickets.
• Custom Dictionary: Allows customers to add a custom dictionary to Zoom AI Studio so AI Companion recognizes the organization's unique vocabulary and terminology.
• Meeting Summary Templates: Customers can use 10 out-of-the-box meeting summary templates, including one-on-one meetings and brainstorming sessions. They can also build their own meeting summary templates with custom templates.
• AI Companion for Third-Party Meetings: Customers can bring AI Companion to other meeting platforms like Microsoft Teams and Google Meet so they have one central place for all of their AI-generated meeting summaries and action items.
• Custom avatar with Zoom Clips: Users can create digital avatars that replicate their facial features and voice by using their webcam and recording a voice sample. Each avatar is securely stored and can be accessed repeatedly for creating new content. The feature includes built-in verification to maintain security and authenticity. Users can generate avatar-based videos by using text input which their avatar converts into spoken content, maintaining their likeness and voice characteristics.

• AI Expert Assist  includes knowledge base retrieval, information retrieval, best action suggestions, auto-disposition, and smart notes—all seamlessly integrated into video calls.
• AI Companion  provides consumer sentiment analysis, conversation summaries, talk metrics, and follow-up task recommendations.

• English
• Chinese (Traditional/Simplified)
• French
• German
• Japanese
• Portuguese
• Spanish
• Italian
• Korean
• Indonesian
• Polish
• Russian
• Swedish
• Turkish
• Vietnamese
• Dutch (Netherlands)

• Multi-step workflows: Automate tasks using tools like conditional logic, switches, loops, and delays across Zoom and connected apps.
• No-code drag-and-drop builder: Build workflows easily, without any coding knowledge.
• Triggers: Automate actions based on activities in Team Chat, Meetings, and AI Companion. Examples include:
  • Schedule a workflow
  • Incoming Webhook
  • Team Chat: Emoji reactions, @mentions, Channel Member Joins
  • Meeting: Starts, ends, participant joins
  • AI Companion: Meeting summary available
• Actions: Automate processes across Team Chat, Meetings, Zoom Docs, Zoom Phone, and third-party apps like Gmail, Google Drive, JIRA, Microsoft OneDrive, Microsoft Outlook, and many more. Examples include:
  • Team Chat: Get/send/reply messages, collect information, send an approval request, star/create/archive channels, add members, and more
  • Meeting: Schedule, update, add participants, and more
  • Zoom Docs: Create, update, share, and more
  • AI Companion: Summarize with AI Companion for Team Chat
  • Apps: Integrate with Google Mail, Google Docs, Jira issues, Office 365 Docs, and Outlook Calendar events
• Predefined workflow templates: Use ready-made templates to streamline tasks such as introduce new members, recurring project updates, collect team feedback, time-off requests, reply using emojis, create a Zoom Doc from a meeting summary, daily chat summary, incident response, and more.
• Activity log and admin dashboard: Track workflow activity with a detailed log for users and an overview of workflow usage for admins.
• AI Companion summaries: Automatically add AI Companion meeting summaries to Zoom Docs and share them in a dedicated team channel, while also updating Team Chat thread summaries in a designated channel or Zoom Doc to keep teams aligned and informed on ongoing projects.
• Set reminders: Automatically set recurring reminders for project status updates in a Team Chat channel, or use custom emoji reactions to quickly answer common questions
• Track approvals: Create automated notifications and approval workflows in chat to track team member responses

Zoom Workflow Automation makes it easier to automate everyday tasks, integrate with external tools, and enhance the flexibility and efficiency of your Zoom experience.Learn more about enabling  and using  Zoom Workflow Automation.

Note: This feature will not be immediately available, as it is dependent on a backend release, currently scheduled for February 19, 2025.

AI Companion 2.0 is available for Zoom-hosted Models Only (ZMO) users. AI Companion provides users with a personal assistant that helps them stay up-to-date on important conversations and synthesize information to make faster, more informed decisions. Users can ask AI Companion 2.0 questions and receive tailored responses using information across Zoom Workplace, uploaded documents, and, if connected, Microsoft O365 and Google email and documents. The Meeting summary, Smart recordings, Meeting questions, Chat compose, Thread summary, Call summary, Voicemail tasks, SMS thread summary, Clips title and description generation, and Workspace recommendations are available for ZMO users.AI Companion 2.0 is available with ZMO for customers hosted in the US and to those hosted in select regional locations which include: Europe, Canada, and India.

Note: There is no new Zoom Workplace App version associated with this release.

• A more intuitive layout: With the new default tabs for direct messages, channels, apps, folders, starred, shared spaces, and more, users can easily drag and reorder tabs for better organization.
• Badging control: Users have the ability to customize badging at each tab level with three options: All messages, Mentions only, and Off.
• Starred chats and Folders as tabs: Users can access their important starred chats and folders as tabs, which can be added and reordered from the More tab.
• Chat tools in the More tab: Users can find advanced chat tools like drafts, bookmarks, and external requests in the More tab by default, with the option to reorder them using drag and drop.
• Enhancements to the All tab: Users can sort chats by recent or section views in the All tab to see a flat view or sectional view of their listed chats. This helps reduce toggle tax and scrolling fatigue.
• Sent tab: A dedicated tab for users' sent messages, making it easier to track sent messages, shared files, and more.
• Meeting chat badging: Users can customize how individual meeting chat notifications are managed with a new setting to control unread count for each meeting chat.
• Sorting and filters: Quickly find relevant chats with advanced sorting and filtering options, such as a Today filter on the Meeting chats tab.
• External connections: External requests has been renamed to External connections, which now includes a list of all external contacts for quicker access.