Managing the account profile as an admin

The Account Profile page provides you with visibility of your basic account information.  An account can include an entire company or an individual user, depending on the size of your account.

Depending on your role and subscription plan, you can also view and manage advanced features, such as account support information, associated domains, the account's Vanity URL, and the Usage Overview with cloud recording and audio usage details.

If you wish to make changes to your personal profile, learn more about profile customization.

This article covers role-based Account Profile views:

Prerequisites for accessing the account profile

How to access the account profile

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Account Profile.
    You will see the following sections depending on your user type:

Owner account profile - Basic (free)

Owner account profile - Pro (paid)

Admin account profile

Member account profile