Zoom payment methods
Zoom offers you multiple ways to pay your invoice conveniently, with several payment methods available. Depending on eligibility criteria, Zoom accepts automatic payments with global payment methods like credit/debit cards and PayPal, wallet payments like Apple Pay and Google Pay, alternate payment methods like UPI, Klarna, iDEAL, ACH Debit, and more.
To receive payment and invoice notifications, such as confirmation that your payment went through successfully or that the new form of payment was accepted, make sure your billing contact is up to date.
Requirements for using or changing your Zoom payment method
- Account owner, admin, or a custom role with billing privileges
How to view or change your payment method
- Sign in to the Zoom web portal as an account owner, admin, or user that has a custom role with billing privileges.
- In the top-right corner, click your profile picture or initials, then click Plans and billing.
- Click the Billing Management or Billing Information tab.
The Payment Method section will show your primary payment method. - Next to your primary payment method, do one of the following depending on the available options:
- Click the ellipsis icon
, then click Edit payment method. - Click Edit.
- Click Change payment.
- Choose from the available payment methods and complete the steps to update your payment method.
Note: Payment methods are available based on eligibility criteria. - Click Save or Update.
Payment methods accepted by Zoom
The following table lists the accepted payment methods for paying your Zoom invoices, based on your country or region.
| Payment method | Eligible countries or regions | How to use or change to this payment method |
|---|
| Credit card / debit card |
|
Learn how to update your credit/debit card on file.
|
| ACH |
| Learn how to use ACH as your payment method. |
| PayPal |
| Learn how to use or change your Zoom payment method to PayPal. |
| Apple Pay |
|
Learn how to use or change your Zoom payment method to Apple Pay.
|
| Google Pay |
|
Learn how to use or change your Zoom payment method to Google Pay.
|
| SEPA Direct Debit |
- SEPA Zone countries:
- 27 Member States of the European Union (EU)
- 3 countries of the European Economic Area (EEA)
- 8 non-EEA countries, to which the geographical scope has been extended
|
Learn how to use or change your Zoom payment method to SEPA Direct Debit.
|
| Klarna |
- Austria
- Belgium
- Canada
- Denmark
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Netherlands
- Poland
- Portugal
- Spain
- Sweden
- United Kingdom
- United States
|
Learn how to use Klarna as your Zoom payment method.
|
| Furikomi (Japan domestic payment only) |
|
Learn how to use Furikomi as your Zoom payment method.
|
| iDEAL |
|
Learn how to use iDEAL as your Zoom payment method.
|
| Przelewy24 (P24) |
|
Learn how to use P24 as your Zoom payment method.
|
| Unified Payments Interface (UPI) |
|
Learn how to use UPI as your Zoom payment method.
|
| GCash |
|
Learn how to use GCash as your Zoom payment method.
|
| KakaoPay |
|
Learn how to use KakaoPay as your Zoom payment method.
|
| MoMo Pay |
|
Learn how to use MoMo Pay as your Zoom payment method.
|
| Pix |
|
Learn how to use Pix as your Zoom payment method.
|
Notes:
- 1 Zoom accepts credit card payments from global customers using Visa, Mastercard, Discover, JCB, and American Express.
- 2 For a full list of countries and regions supported by PayPal, visit PayPal’s website.
- 3 For a full list of countries and regions supported by Apple Pay, visit Apple’s website.
- 4 For a full list of countries and regions supported by Google Pay, visit Google’s website.
- For information about making payments via check, wire/bank transfer, and EFT, review the requirements for manual payments. Please contact your dedicated Account Executive or Sales.
Comparing autopay and manual pay
Autopay: Invoices are automatically paid on their due date with the billing information on file. Autopay via credit/debit card, PayPal, and ACH Debit payments are accepted.
Manual pay: Manual payments may be made via check, wire/bank transfer, EFT, or ACH. To pay manually, you must be a direct customer with a monthly recurring rate of $250 USD or more. Please contact Sales for further assistance in modifying your payment terms. Invoices have net payment terms (ex. Net 30). If you have purchased a subscription via a direct sales quote, contact your dedicated Account Executive to adjust your terms to manual pay. If you purchased online, you will need to contact Sales to see if your account is eligible for manual payment.
- Once you have been set up with a manual payment, remittance information will appear on your invoices. If you need additional information in order to submit your manual payment, please contact your dedicated Account Executive.
- Customers on manual pay can still add an electronic payment method to their account and will have the option to enable autopay to pay invoices automatically or disable it when they want to use a different payment method, such as bank transfer. The billing system will automatically charge the attached payment method on the due date as long as autopay is enabled. If you no longer want invoices to be paid automatically with the attached electronic payment method, disable autopay before your due date.
Note: Changing from autopay to manual payment for online purchases requires an amendment and is only valid on a go-forward basis for net-new invoices after being provisioned.