Changing your Zoom billing cycle to monthly or annual

Most Zoom plans can be billed monthly or annually. If you are an account owner, admin, or custom role with billing privileges, you can change your subscription cycle to monthly or annually in the billing portal, provided you do not have any outstanding charges or pending plan changes that may affect the subscription cycle change.

The change takes effect at the end of the current term.

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In the billing portal, you can make several changes to your subscriptions, including switching between a monthly or annual subscription cycle and upgrading your account.

Requirements for changing your billing frequency

To change your Zoom subscription from monthly to annual or annual to monthly, you must:

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How to change your Zoom billing subscription cycle to monthly or annual

You can change your subscription cycle to bill either monthly or annually in the Zoom web portal.

Note: If you don’t see the following steps in the Zoom web portal or the option is grayed out, you may not be able to change your subscription cycle on your own if you purchased a Zoom subscription through a direct sales quote. Contact your dedicated Account Executive for assistance.

  1. Sign in to the Zoom web portal as an account owner, admin, or user that has a custom role with billing privileges.
  2. In the top-right corner, click your profile picture or initials, then click Plans and Billing.
    You'll either see the Current Plans tab or the Plan Management tab.
  3. To the right of the plan you want to change, click Edit Current Plan.
  4. Under the subscription options, change your subscription cycle to Monthly or Annual.
    Note: If you didn't purchase your subscription through a direct sale quote and you can't change the billing cycle, you may have pending changes that affect your subscription.
  5. In the Payment Method section, update or confirm your payment details.
  6. Review your order.
  7. Click Place Order to complete your purchase.
    Note: The billing cycle change does not take effect immediately. Your current billing cycle remains in effect until the end of your current subscription term, and the new billing cycle begins at the start of the next subscription term.