Zoom strives to strike a delicate balance between providing a secure platform, the latest features and enhancements, and a reasonable range of supported client versions, in order to support longer update schedules for larger Enterprise customers. To this goal, Zoom manages our desktop and mobile clients by
Below you will find all the current versions set for the minimum, prompted, and Fast/Slow Auto-update versions:
|Client by platform||Fast track|
(as of 10/30/23)
(as of 10/6/23)
This version is the absolute minimum client version you can use to join or host a Zoom Meeting, use Zoom Chat, make and receive Zoom Phone calls, or otherwise access and use Zoom products on the desktop client or mobile app. Users below this minimum version must update their desktop client or mobile app, before they are able to sign-in or join a meeting. Users that cannot immediately update can join the meeting with the web client instead.
Starting in November 2022, Zoom will be enforcing a new minimum version every 90 days. This change is in line with industry practices and designed to help ensure that Zoom users receive the latest Zoom features, as well as any privacy and security enhancements we make to the platform. Please note that while there will be a minimum Zoom client version required, we may require additional updates outside of this release window to address additional security or compliance features. We encourage customers to refer to our release notes for any included security enhancements or Security Bulletins to learn more about fixed issues.
Zoom empowers our users to manually check for updates to the client and install them on their schedule. Occasionally though, Zoom configures the platform to have the Zoom client compare its currently installed version with the “Prompted version” set by Zoom. If the client’s currently installed version is lower than the Prompted version, the user will see a banner informing them an update is available and providing the option to begin updating the client. If the user does not want to update, this notification can be dismissed and no further action is required. Choosing to update will download and install the latest version available (if AutoUpdate is disabled), or the Slow or Fast version* set by Zoom (if AutoUpdate is enabled)
*Note: The Slow and Fast track versions should generally be newer/more recent than the Prompted version, so clients utilizing AutoUpdate should not be caught by prompted version check.
IT admins that manage their desktop clients through MSI or GPO deployment and choose to disable the AutoUpdate policy, not only remove the Check for Updates option in the desktop client, but also prevent any prompted update notifications. These configurations typically involve IT-managed deployments of specific versions for all their devices, which have undergone additional industry-specific testing for their environments.
The Fast and Slow tracks are available when the Auto Update functionality is enabled for the desktop clients, either through IT-managed deployments or personally choosing to enable Auto Update in client settings.
The Fast track is for those interested in the latest features and functionality. Selecting this option provides users with the latest updates with each release. At launch, every new client version is added to the fast track and is distributed to a percentage of random users on the fast track each day, with the rollout typically accelerating over the course of the week.
The Slow track is for those wanting less frequent changes and a more mature feature set. After evaluating telemetry and internal metrics, Zoom determines if/when* a new version is promoted to the Slow track. Releases promoted to the slow track are distributed to a percentage of random users on the slow track each day, with the rollout typically accelerating over the course of the week.
*Important note: Not every released version is promoted to the Slow track, so users on the Slow track, which is the default for both individual and managed users, will not see the desktop client update to every version along the way. Clients on the slow track will likely only see updates every 1-2 months.
Regardless of which track is chosen, the update is only installed when…
When eligible for an update, the client downloads the new installer package and waits until the Zoom client is fully shut-down, either by fully quitting the Zoom client or restarting the device. Upon the next startup of the Zoom client, the installer launches first, installs the newer version, and then opens the Zoom client.
Depending on the configuration deployed by an admin, the following behaviors are to be expected:
|Deployed with…||Visibility of|
Check for Updates
|Visibility of prompted version banner||
Slow track chosen
|Fast track chosen|
|AutoUpdate disabled||Not visible||Update prompt not visible||N/A||N/A|
|AutoUpdate enabled*||Is Visible||Update prompt is visible||Update to current slow version upon next client restart (when eligible)||Update to latest version upon next client restart|
*Note: Installations with the EXE installer will follow this behavior, as Auto Update is enabled with the Slow track by default.