Authentication allows hosts to restrict participants who can view a cloud recording to those who are signed in to Zoom and can even restrict it to Zoom users whose email addresses use a certain domain.
As an account admin, you can configure external single sign-on (SSO). When using external authentication, other users do not need to be part of your Zoom account, but they must be using email addresses with a verified domain. Making this change will only impact future cloud recordings with this setting. For past cloud recordings, you must enable and disable the authentication profile for the new settings to be applied.
If a viewer tries to watch the recording and does not meet the defined authentication criteria, such as not being signed in with the correct email domain or not on the account, they will receive the message that they do not have permission to view the recording.
If the host and or admin change the share settings of a cloud recording, then it will generate a new share link and the old link will continue to work.
This article covers:
Note: Ensure that the Require users to authenticate before viewing cloud recordings option is enabled and that your cloud recording sharing settings are adjusted as desired before you configure external SSO.
For authentication profiles using single sign-on, this must be a separate integration that is not associated with a Zoom SSO integration already. For example:
Azure: Create a new Gallery application.
For more information, please visit the Support article on how to configure external SSO and how to configure the authentication profile using external authentication through single sign-on.
Note: The external configuration from the meeting setting to recording setting will auto-sync; this means it's available for your future scheduled meetings and future cloud recordings.
Single sign-on allows you to sign in to your Zoom account using your company credentials. A connection is made between Okta, the identity provider (IDP), and Zoom, the service provider (SP), to allow users to directly connect to their Zoom accounts.
Once you configured your Okta account with Zoom, you can follow these instructions to manage users to authenticate to view recordings.
For more information, please visit the Support article on how to add the Zoom custom app to Okta.
Note: When you are completing the Feedback section, select the following:
Zoom and Okta need to create a trusted relationship with each other to allow communication.
For more information, please visit the Support article on how to connect Zoom and Okta.