Sometimes the Installer of Zoom’s LTI Pro application will need to be changed, because the current Installer will no longer have a Zoom user account or their role may change and not have the necessary privileges to keep the app running.
Following the steps below to change the LTI Pro Installer will ensure that the LTI key and secret will not change, and all upcoming meetings, previous meetings and associated cloud recordings will still be available.
The following steps need to be completed within 7 days to keep your LTI Pro installation working for your account: