Viewing managed devices

Zoom Device Management allows account owners and admins to manage their devices in a centralized location. In the Device list, you can view all of your managed devices that are enrolled or not in ZDM.

Account owners and admins can also identify the OS version (32-bit or 64-bit) running on their Zoom Rooms Windows computers on the device list of managed devices.

Notes:

This article covers:

Prerequisites for viewing managed devices

How to view the list of your managed devices

To view the list of your managed devices:

Note: On the top right, you can use the settings gear to customize the columns you would like to display.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Device Management then Device list.
  3. Click the Devices tab.
  4. In the search box, type the name of the device you are looking for.
  5. Click the dropdown menu to filter the following:

How to view management details of a specific device

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Device Management then Device list.
  3. Click the Devices tab.
  4. Click on the name of the desired device.
    A pop-up window will appear with the Details and Manage tabs.
  5. Click the Details tab to view the following:
  6. Click the Manage tab to view the following:
  7. Click Close.
  8. On the far right of the device name, click the more options icon , and select one of the following:
  9. On the far right of the device name, click Edit.
    Notes:
  10. Click the Profile tab.
  11. Click the Policy tab.
  12. Hot Desking: Click the toggle to enable or disable this feature for the device.
  13. Call Control from Zoom Desktop Client: Allow users to perform desk phone call control actions from the Zoom desktop client, including making and accepting calls.