Getting started as a Zoom Events admin
Zoom Events admins can purchase Zoom Events licenses and manage users along with their Zoom Events licenses. Admins can assign users licenses so that the user can create a Zoom Events hub to publish events.
Zoom Events admins can manage Zoom Events settings on the web portal. They can enable or disable chat in the Zoom Events lobby for event organizers, and they can allow hosts to have alternative hosts and co-hosts for their Zoom Event sessions.
This article covers:
Prerequisites for getting started as a Zoom Events admin
Note: For access to the latest Zoom Events and Webinar features, we strongly recommend admins to update to the latest version of the Zoom desktop client/mobile application.
How to assign Zoom Events licenses
Account owners and admins can easily transfer a Zoom Events or Zoom Sessions license and all hub data from one active user on the account to another user through User Management on the web portal. This allows account owners or admins to assign a Zoom Events license to users responsible for running events, so the users can manage the event space for their own groups.
Account owners and admins can use advanced SAML mapping to designate Zoom Events licenses and add-ons based on a value being passed using SAML.
For more information, visit these support articles:
Support for 100,000 attendees
Similar to Zoom Webinars capacity tiers, Zoom Events can support up to 100,000 attendees. Additionally, Production Studio and Simulive sessions support 100,000 attendees. For events with more than 10,000 people, contact sales.
Notes:
- We do not support joining with the Linux client currently. Linux users should join through a web browser instead.
- We currently do not support hosts or panelists joining through the Android client at this time. It is recommended to use the Windows or macOS client. However, attendees can join with Android.
Zoom Events can support up to 100,000 attendees under these qualifications:
- The host and account must have the qualifying licenses:
- For Zoom Events Unlimited license holders, the hub owner must hold a 50K Zoom Sessions/Zoom Events license, and the account must hold an additional 50K Zoom Sessions/Zoom Events license.
- For the Pay Per Attendee (PPA) license holder, PPA seats count for each lobby visitor. An additional license is not needed. In both cases, the host must request the event to get the larger capacity.
- The host must request the higher limit via support for each specific event. The limit of self-serve remains at 50,000 attendees. Contact Zoom Support for more information.
During a Zoom Event:
- A limit of up to 500 sessions can be scheduled per event.
- A maximum number of 15 sessions being livestreamed to the lobby will appear in the event lobby, but only 5 will be shown in the lobby at a time. If more than 5 sessions are livestreaming to the lobby, attendees will be able to scroll and see each livestream.
Note: Event organizers can configure lobby-livestream details such as rotation times, cover images, and custom images or videos. - Per Zoom support enablement, Zoom Events and Zoom Sessions webinar sessions have a maximum capacity of 100,000 attendees. Additionally, the event lobby for multiple sessions events can hold up to 100,000 attendees. Please contact your Zoom account executive for more information about this licensing.
Note: Due to the maximum capacity being reached, expo and chat will be unavailable. - Zoom Session hosts can request to have an individual webinar session configured to accept 100,000 concurrent webinar attendees. Meetings limits remain at 1,000.
- For Zoom Events multiple sessions event, hosts can request to have the event lobby configured to accept 100,000 concurrent lobby visitors, and each webinar session within the event can accept 100,000 concurrent webinar attendees. Meetings limits remain at 1,000.
- Zoom Events and Zoom Sessions license holders can also enable an individual event with 100,000 attendees capacity. It will follow a similar process as Zoom Webinars, with a qualifying purchase, and a support request.
Use best practices for 100,000 attendees
How to purchase Zoom Events licenses
You must purchase a Zoom Events license to use Zoom Events.
Learn more about purchasing Zoom Events licenses.
How to manage Zoom Events admin role settings in the Zoom web portal
Account owners and admins can view and control Zoom Events-related settings in both the web portal and within Zoom Events by using role management. Under Role Settings, account owners and admins can change the permissions and scope for Zoom Events that are assigned to a role at any time.
Learn more about managing Zoom Events admin role settings in the Zoom web portal.
How to automatically sign users out after a specified time
Account owners and admins can automatically sign users out of Zoom Events after a set time duration and configure additional timeout values. Account owners and admins can customize this setting for signed-in Zoom users, email verification users, and external SSO users. This setting applies to all events under the admin's account and the event's attendees, including special roles.
Learn more about automatically signing users out after a specified time and managing when users must sign in again after a period of inactivity.