GST is the abbreviation of Goods and Services Tax, which is a federal sales tax, at a rate of 5%. GST applies to most supplies of goods and services made in Canada, as well as supplies of real property (land, buildings) and intangible personal property such as trademarks, rights to use a patent, and digitized products.
GST/HST is a recoverable tax, and GST/HST registrants can generally claim an input tax credit (“ITC”) on GST/HST incurred in the course of a commercial activity. In other words, GST/HST is usually not a net cost to registered entities (businesses).
HST is the abbreviation of Harmonized Sales Tax, which is a sales tax that includes both the federal GST rate of 5% and an additional provincial sales tax that has been combined with the federal GST. The HST is only applicable in participating provinces in Canada. Generally, HST applies to the same base of property (i.e., tangible and intangible) and services as GST, however at a different rate. The HST rate can vary from one participating province to another.
The participating provinces in Canada who are subject to the HST are the following:
New Brunswick – 15%;
Newfoundland and Labrador – 15%;
Nova Scotia – 15%;
Ontario – 13%;
Prince Edward – 15%.
Provincial-level sales tax is typically referred to as PST or as QST in the case in Quebec. British Columbia, Manitoba, Quebec, and Saskatchewan all impose a provincial sales tax that is separate and in addition to the Canadian federal goods and services tax (GST). Like the GST, the PST and QST is imposed on most sales of supplies and goods.
The QST is a recoverable tax, similar to the GST, so QST registrants can generally claim an input tax credit (“ITC”) on QST incurred in the course of a commercial activity. In other words, QST is usually not a net cost to registered businesses.
The PST imposed by British Columbia, Manitoba, and Saskatchewan is not a recoverable tax. PST is a consumption tax, designed to be paid by the end-user of the product or service. Some exemptions may be applicable, such as the sale for resale exemption.
Sales into the following provinces will be impacted by the change at the following tax rates:
Canada GST of 5% will also be charged in each of these provinces.
Generally, the customer must pay these provincial-level transactional taxes on taxable goods or services acquired in Canada from its supplier when the sale is into one of the four applicable provinces.
The supplier invoices and collects the taxes from the customer, and subsequently, the supplier remits the collected taxes to the government agency overseeing the tax.
Generally, the customer must pay GST/HST on taxable goods or services acquired in Canada from its supplier.
The supplier invoices and collects the GST/HST from the customer, and subsequently, the supplier remits the collected GST/HST to the government.
GST/HST generally applies to all taxable supplies made in Canada.
Zoom uses the “sold to” address of the customer to determine which transaction taxes apply to a sale. Sales into one of the four previously mentioned provinces will required the respective PST/QST rate to apply.
A GST/HST account number is a unique 9-digit number activated by the Canada Revenue Agency that identifies a person as registrant for GST/HST purposes in Canada. The GST account number generally appears on invoices issued by the supplier.
Yes, Zoom's GST/HST registration number with the Canada Revenue Agency is 786568113 RT0001. This number appears on invoices issued by Zoom to Canadian customers.
A QST account number is a unique 10-digit number issued by Revenue Quebec that identifies a person as a registrant for QST purposes in Quebec. Similar to a GST account number, the QST account number of the supplier should appear on invoices issued when QST is charged to allow the customer to recover the QST they paid.
Yes. Zoom’s QST number is 1227494057 TQ 0001. This number appears on invoices issued by Zoom to Quebec customers.
A PST-BC account number is a unique 8-digit number issued by British Columbia Finance that identifies a company as a registrant for PST purposes in British Columbia.
Yes, Zoom's British Columbia PST number is 12477834.
A PST-MB account number is a unique 7-digit number issued by Manitoba Finance that identifies a person as a registrant for PST purposes in Manitoba.
Yes, Zoom's Manitoba PST (RST) number is 119635-1.
A PST-SK account number is a unique 7-digit number issued by Saskatchewan Finance that identifies a person as a registrant for PST purposes in Saskatchewan.
Yes, Zoom's Saskatchewan PST number is 7273121.
Zoom will apply GST/HST if the location of the “Sold To” contact address entered by the customer is in Canada.
If the “Sold To” address is in a location outside of Canada, even if the billing address is in Canada, GST/HST will not be charged on the basis that the Zoom product will be for “use” exclusively outside of Canada. GST/HST will generally only be applicable if the “Sold To” address is in Canada.
If the “Sold To” address is in a location within one of the four provinces, PST/QST will be charged. If it is a sale with a “sold to” address outside of these four provinces but still in Canada, only Canada GST/HST will apply to the sale.
In order to ensure complete and thorough notification to any of our customers who may be impacted, we sent the notification communication to all customers who had a “Bill To” OR “Sold To” address in Canada.
Only the QST imposed by Quebec is a creditable tax in which an input tax credit can be claimed by Quebec registered businesses. The PST in British Columbia, Manitoba, and Saskatchewan does not provide an input tax for PST paid by the customer.
No. PST/QST, in addition to the Canada GST, applies to sale of all Zoom’s services.
No. GST/HST applies to the sale of all Zoom’s services.
Please submit your exemption certificate for our tax experts to review. Upon approval of your exemption certificate, all applicable taxes that are eligible for exemption will be refunded or credited to you.
Generally, PST will be applied to all invoices where the PST reseller account number/certificate has not been provided timely. However, if a valid PST reseller account number/certificate covering the service period can be provided, please reach out to Billing by chat within 30 days of the invoice issuance date.
No. There are not any exemptions available from the GST/HST applicable for charities. However, depending on their status, charities may be allowed to reclaim from the government a part of the GST/HST paid on their expenses.
Yes. GST/HST applies to the sale of all Zoom’s services.
No. The customer has no GST/HST obligations. If you want to claim an input tax credit for the GST/HST paid to Zoom, you should ensure to keep a copy of Zoom’s invoice for your record.