Special service numbers

To prevent overlap between emergency codes and international prefixes, the following special service numbers cannot be assigned to phone users. Special service numbers are based on the emergency address assigned to the phone user, common area phone, or Zoom Room.

Note: For all countries, you cannot start extensions with 0.

Table of Contents

Special service numbers

Reserved extensionDescription
United States and Canada
911Emergency
988

Suicide prevention hotline (US only)

933Commonly used by 911 operator
112Emergency number for EU; usually forwards calls to emergency services
999Emergency number for the United Kingdom; usually forwards calls to emergency services
211Community information and referral services
311Non-emergency police and other governmental services
411Local directory assistance
511Traffic and transportation information
611Phone line repair services; phone support line if dialing from a softphone
711Relay service for people with hearing or speech disabilities
811Before-you-dig services in US; non-urgent telehealth services in Canada
United Kingdom
112Emergency number for the EU
999Emergency number for the United Kingdom
911Usually forwards calls to emergency services
933Commonly used by 911 operator
100Local operator assistance for landlines
101Non-urgent crime and community safety calls
105Local electricity network operators
111Non-emergency calls to the National Health Service (NHS)
123Speaking clock service
155International operator assistance
144Withhold number (service provided by carriers)
1470Release number (service provided by carriers)
1471Return call (service provided by carriers)
1475Removes details of last call from 1471 (service provided by carriers)
1477Automatic Call Trace (service provided by carriers)
1571Voicemail (service provided by carriers)
Argentina
911Emergency
100Fire
101Police
107Ambulance
110Directory service
Australia
000

Emergency

106TTY emergency (for the hearing impaired)
112Alternative access to emergency services 
132500State Emergency Service (SES)
131444Non-emergency police
Austria
112Emergency
118Directory service
122Fire department
133Police
144Ambulance
Belgium
112Emergency
100Fire brigade and ambulance
101Police
Brazil
190Police
192Ambulance
193Fire
Bulgaria
112Emergency
Chile
131Ambulance
132Fire
133Police
China
110Police
119Fire
120Ambulance
122Traffic accident
999Private ambulance service (Beijing only)
114Directory assistance
Colombia
112Police
119 Fire
123 Emergency
125 Ambulance
132 Ambulance
165 Anti-kidnapping hotline
Costa Rica
911Emergency
112Emergency (mobile)
Croatia
112Emergency
192Police
193Fire
194Ambulance
Cyprus
112Emergency
Czech Republic
112Emergency
150Fire
155Ambulance
156Municipal police
158Police
Denmark
112Emergency
114Non-emergency police
Ecuador
911Emergency
101Police
102Fire
131Ambulance
Estonia
112Emergency
Finland
112Emergency
France
112Emergency
Germany
112Emergency
110Police
115Civil services
Greece
112Emergency
100Police
166Ambulance
199Fire
Hong Kong, China
999Emergency
112Emergency (mobile)
Hungary
112Emergency
104Ambulance
105Fire
107Police
India
100Police
102Ambulance
108Ambulance service operated in 22 states
101Fire
112Alternative emergency number
1906Gas leakage
1363Tourist Helpline
1098Child Helpline
104Blood Needs
181Women Helpline
Ireland
112Emergency
999Emergency
Israel
100Police
101Ambulance
102Fire
Italy
112Emergency
113Police
115Fire
118Ambulance
Lithuania
112Emergency
Luxembourg
112Emergency
Mexico
911Emergency
The Netherlands
112Emergency
New Zealand
111Emergency
105Non-emergency police number
Norway
112Emergency
107Police
110Fire
113Ambulance
Panama
911Emergency
102Directory Assistance
103Fire or ambulance
104Police
Peru
911Emergency
100 Domestic violence
103 Telephone information number
105Police
106 Ambulance (SAMU)
115 Civil defense
116Fire
117Ambulance
Poland
112Emergency
999Emergency
Portugal
112Emergency
117Fire
144Social emergency
Romania
112Emergency
Singapore
999Emergency
995Singapore Civil Defence Force - fire or emergency ambulance
Slovakia
112Emergency
150Fire
155Ambulance
158Police
159Municipal police
Slovenia
112Emergency
113Police
South Korea
112Emergency police
119Fire or ambulance
Spain
112Emergency
118Directory assistance
Sweden
112Emergency
110Helpline
11313Information during accidents and crises
11414Police
Switzerland
112Emergency
117Police
118Fire
144Ambulance
Turkey
112Emergency
110Fire
115Police
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Effective November 30, 2023, Canada will adopt the 988 number for mental health and suicide prevention. If your account utilizes 988 extensions, please ensure you update them to alternative digits.