Managing app approval and app requests

The Zoom Marketplace helps you find apps that can integrate with Zoom to enhance your experience using the software. Users can search for and browse different categories of apps and add them from the Marketplace. Requiring admin approval to add an app, setting an app as approved, and managing requests for other apps are all controlled from the Marketplace by account owners and admins.

Learn more about managing user permissions for Zoom Marketplace.

Requirements for managing app approvals and app requests

• Account owner or admin privileges
• Zoom desktop app for Windows, macOS, or Linux: Global minimum version or higher

How to manage pre-approval of individual apps

If owners or admins require pre-approval, they can search for apps on the Marketplace and individually pre-approve them. Once an app is pre-approved, it can be installed by other users on the account.

If you have not approved an app in the Marketplace, users on your account can request to install the app. If this occurs, you will receive an email from noreply@zoom.us with further details.

Notes:

• A combination of individual users and user groups can be given access to a pre-approved app.
• When a Zoom App is pre-approved for users and/or groups of users, they will be notified of the pre-approval to use this Zoom App.

Pre-approve an app on the Zoom Marketplace web portal

1. Sign in to the Zoom Marketplace as an admin or owner.
2. Search for an app and click the desired app.
3. Next to Add, click the dropdown icon  .
4. Click Manage approvals.
5. Select one of the following: 
   • All users on this account: Approves the app for all users in the account.
   • Specific users or user groups: Allows admins to pre-approve the app for certain users or groups.
6. (Optional) If available, click the checkbox I'd like to authorize this app on behalf of some or all of these approved users to complete OAuth authorization for the approved users after pre-approving.
7. Click Save.

Pre-approve within the Zoom Workplace app

1. Sign in to the Zoom Workplace desktop app.
2. In the navigation bar, click the Marketplace tab .
   Note: If you do not see the Marketplace tab , click the More tab , then click Marketplace tab .
3. Search for an app and click on it.
   The app information is displayed. Admins will see an additional box at the top of the page with pre-approval information.
4. Under the App permissions section, click the Approve use of this app toggle to approve use of this app.
5. Under Approve use of this app, select one of the following options: 
   • All users on this account: Approves the app for all users in the account.
   • Specific users or user groups: Allows admins to pre-approve the app for certain users or groups.
6. Click Save.

How to manage app requests

Approve or decline app requests

Admins and owners can manage all open pre-approval requests. Each request emails admins from noreply@zoom.us with more details.

1. Sign in to the Zoom Marketplace as an admin or owner.
2. In the bottom-left corner of the page, click Marketplace admin.
   You will be taken to the Marketplace admin portal.
3. In the side navigation, under Marketplace Management, click App requests.
4. Select the Active requests tab to view all pending app requests.
5. Find and select the app to approve.
6. Under the Select how you want to manage the app requests section of the Requests tab for that app, select one of the following:
   • Manage for all users on the account: This approves the app for use by all users on the account.
   • Manage for requesters: Allows admins to approve the app for the current requesters, or only specific requesters.
7. (Optional) If available, click the checkbox I'd like to authorize this app on behalf of some or all of these approved users to complete OAuth authorization for the approved users after pre-approving.
8. Click Approve or Decline.

Review existing app approvals

Admins can review already pre-approved apps for the account. To view all apps that have accessed data in the past 30 days, use the Active Apps Notifier Report to review recently active apps.

1. Sign in to the Zoom Marketplace as an admin or owner.
2. In the bottom-left corner of the page, click Marketplace admin.
   You will be taken to the Marketplace admin portal.
3. In the side navigation, under Marketplace Management, click App on the account.
4. Click the Approved Apps tab to review a list of apps you have pre-approved.
5. (Optional) If you want to change the permissions on who can install the app, click the pencil icon  to make the change.
6. (Optional) To disable the app for your users, click the toggle under Action for that app.