If you receive an error when installing that says you are prohibited or do not have the correct permissions, you will need to contact your IT admin for assistance.
The Zoom for Outlook add-in hosted by the O365 web store does not include the Zoom Phone option. If you are a Zoom Phone customer and would like to have this option included in the Outlook add-in, please deploy the Outlook add-in manually with the manifest file.
The Zoom desktop app and the Outlook app must match each other in terms of architecture, meaning that the 64-bit version of the Outlook app must be installed alongside the 64-bit version of the Zoom desktop app.
By installing the Zoom for Outlook add-in, the add-in is granted access to modify the content of your calendar events in Outlook. This allows you to add Zoom meeting invite information to events in Outlook. The format and content of the meeting invite is determined by the meeting schedule template configured by your admin.
How to install the add-in for all users (Office 365 admin)
In the navigation menu on the left, click Settings then Integrated apps.
Click Get apps.
Search for Zoom for Outlook, then click Get it now.
Enter your information and agree to the terms of use, then click Continue.
Review the add-in details, and click Next.
Select how you want the add-in deployed at your organization.
Optional, enabled: The Zoom for Outlook add-in will be added for all of your users, but they can remove it.
Optional, disabled: All users will have the option to add Zoom for Outlook, but it will not be added to their Outlook by default.
Mandatory, always enabled: The Zoom for Outlook add-in will be added for all of your users and they will not be able to disable it.
Click Next.
Select who has access to this add-in. You can search for groups to add them.
Click Save. The manifest file will process.
When finished, click Close.
Note: Users may need to restart their apps to see the new add-in. Depending on the number of users in your account, changes may also take a few minutes to propagate to all users.
How to manually deploy the add-in for all users (Office 365 admin)
In some situations, you may need to deploy the Outlook add-in offline or with a custom manifest file.