Customizing the meeting schedule email template

The meeting schedule email is sent to meeting participants after a host schedules a meeting. You can customize the meeting schedule email template to change the subject line and body of the email.


Account owners and admins can force sub accounts to use the same branding settings as the parent account. These sub accounts will not be able to change branding settings in their own account.

This article covers:

Prerequisites for customizing the meeting schedule email template

How to access the meeting schedule email template

The meeting schedule email template contains a plain text and HTML template. The HTML template only applies to the Outlook add-in (desktop or web app) and Outlook plugin (desktop only). The plain text template applies to the desktop client, mobile app, and most add-ins/extensions (except for the Outlook add-in and plugin).

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Advanced then Branding.
  3. Click the Emails tab.
  4. Next to Meeting Schedule Email, click Edit.
    You will see two tab for the separate emails templates:
    • Plain Text tab: The email template that is used when you scheduled a meeting using the desktop client, mobile app, and most add-ins/extensions (except for the Outlook add-in and plugin).
    • HTML Format tab: The email template that is used when you schedule a meeting using the Outlook add-in (desktop or web app) or Outlook plugin (desktop only). See the list of supported HTML and CSS.
      Note: The template's email subject line will not be used in the Outlook add-in. It uses a generic subject line that contains your display name followed by Zoom Meeting.
  5. Use custom email variables in the template.
  6. Click Preview to see how the template will appear to users.
  7. Click Apply Changes to save the template.

Supported HTML and CSS for the Outlook add-in HTML template

In addition to the Zoom-specific variables available, admins can utilize the following HTML and CSS properties: 

HTML tags

a, b, big, blockquote, body, br, button, center, cite, code, col, colgroup, dd, div, dl, dt, em, fieldset, font, form, frame, frameset, h1, h2, h3, h4, h5, h6, head, hr, html, i, iframe, img, input, label, legend, li, link, noscript, ol, option, p, pre, samp, select, small, span, strike, strong, style, sub, sup, table, tbody, td, textarea, tfoot, th, thead, tr, u, ul

HTML attributes

abbr, accesskey, align, alt, autocomplete, axis, background, bgcolor, border, cellpadding, cellspacing, char, charoff, class, cols, colspan, disabled, headers, height, href, id, lang, leftmargin, marginheight, marginwidth, media, name, nowrap, onblur, onclick, ondblclick, onfocus, onmousedown, onmouseover, onmouseup, readonly, rows, rowspan, scope, shape, size, style, title, topmargin, valign, width

CSS properties

_moz_resizing, azimuth, background, background- attachment, background-color, background-image, background-position, background-repeat, border, border-bottom, border-bottom-color, border-bottom-left-radius, border-bottom- right-radius, border-bottom-style, border-bottom- width, border-collapse, border-color, border-left, border-left- color, border-left-style, border-left- width, border-radius, border-right, border-right- color, border-right- style, border-right-width, border-spacing, border-style, border-top, border-top- color, border-top- left-radius, border-top-right-radius, border-top- style, border-top- width, border-width, bottom, caption-side, clear, clip, color, counter-increment, cue, cue-after, cue-before, cursor, direction, display, elevation, empty-cells, float, font, font-color, font-family, font-size, font-size- adjust, font-stretch, font-style, font-variant, font-weight, height, left, letter-spacing, line-height, list-style, list-style-image, list-style- position, list-style- type, margin, margin-bottom, margin-left, margin-right, margin-top, marker-offset, marks, max-height, max-width, min-height, min-width, mso-spacerun, orphans, outline, outline-color, outline-style, outline-width, overflow, padding, padding-bottom, padding-left, padding-right, padding-top, page, page-break-after, page-break- before, page-break- inside, pause, pause-after, pause-before, pitch, pitch-range, play-during, position, richness, right, size, speak, speak-header, speak-numeral, speak-punctuation, speech-rate, stress, table-layout, text-align, text-decoration, text-indent, text-shadow, text-transform, top, unicode-bidi, vertical-align, visibility, voice-family, volume, white-space, widows, width, word-break, word-spacing, word-wrap

URL protocols

https, http, ftp, tftp, ftps, sftp, mailto