Zoom offers multiple ways to pay invoices, through autopay and manual payments depending on eligibility criteria.
Autopay: Invoices are automatically paid on their due date with the billing information on file.
Manual Pay: Invoices have net payment terms (ex. Net 30). If you have purchased a subscription via a direct sales quote, contact your dedicated Account Executive to adjust your terms to manual pay. If you purchased online, you will need to contact Sales to see if your account is eligible for manual payment.
Learn more about the different payment methods and choose which one works best for you.
Requirements for paying invoices on your Zoom account
Account owner, admin, or a custom role with billing privileges
You can also pay your Zoom invoice by following the steps below depending on where your billing portal is located in the left navigation menu of the Zoom web portal. Not sure where your billing portal is located? Learn how to locate your billing settings.
Refer to the list of common billing errors if you encounter any problems paying invoices.
To receive payment and invoice notifications such as confirmation if your payment went through successfully or if the new form of payment was accepted, make sure your billing contact is up to date.