Paying your Zoom invoice

Zoom offers multiple ways to pay invoices, through autopay and manual payments depending on eligibility criteria.

Learn more about the different payment methods and choose which one works best for you.

Requirements for paying invoices on your Zoom account

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How to pay your Zoom invoice

If you have your Zoom account number and invoice number, you can use the express payment option to pay your invoice.

You can also pay your Zoom invoice by following the steps below depending on where your billing portal is located in the left navigation menu of the Zoom web portal. Not sure where your billing portal is located? Learn how to locate your billing settings.

Billing portal under Plans and Billing
  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Plans and Billing then click Payment History.
  3. Do one of the following:
    • To pay for a single invoice, locate an invoice in Open status and click Pay.
    • To pay for multiple invoices, select the check box next to each invoice with an Open status that you want to pay, then click Pay.
    • To pay for all open invoices, at the top of Payment History, click Pay Open Invoices.
  4. Follow the prompts to continue with your payment.
    In Payment History, the status of any paid invoices will update to Paid.
Billing portal under Account Management
  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Billing.
  3. Click the Invoice History tab.
  4. Select the invoices you want to pay.
    Note: Unpaid invoices will have an Open status and successfully paid invoices will show as Collected.
  5. Click Continue to Pay. 

Refer to the list of common billing errors if you encounter any problems paying invoices.

To receive payment and invoice notifications such as confirmation if your payment went through successfully or if the new form of payment was accepted, make sure your billing contact is up to date.