Understanding Zoom Webinars Plus and Events metering attendance

Single-session (Lite)

When an attendee joins the waiting room or live session.

• No lobby is available.
• Recording access is not available inside the event.

Yes

Single-session (Full)

When an attendee joins the waiting room or live session.

• A lobby is available before, during, and after the session, but it is not metered.

• Recording playback in the lobby is metered separately based on clicks on Watch recording.

Yes

Recurring sessions

When an attendee joins the waiting room or live session. If the same attendee joins two different sessions, they will be metered twice.

• A lobby is available before, during, and after the session, but it is not metered.

• Recording playback in the lobby is metered separately based on clicks on Watch recording.

• Each session occurrence is metered individually, up to the license capacity. Metering is not accumulated across all occurrences.
  
  Example: If your license allows 500 attendees and your recurring session has 3 event instances, each event can include up to 500 attendees. In this case, if 300 people join the first event instance and 400 join the second, each event instance is measured separately against the 500 attendee limit. The attendee counts are not combined across all occurrences.

Yes

Multi-session events

When an attendee joins the waiting room, live session, or lobby. If the same attendee joins two different sessions, they will be metered twice.

• A lobby is available before, during, and after the sessions.

• Lobby participation is metered—being in the lobby counts toward capacity.

• Recording playback in the lobby is implicitly metered.

Yes

Recurring multi-session events

When an attendee joins the waiting room, live session, or lobby. If the same attendee joins two different sessions, they will be metered twice.

• A lobby is available before, during, and after the sessions.

• Lobby participation is metered—being in the lobby counts toward capacity.

• Recording playback in the lobby is implicitly metered.

Yes

Video CMS

When a viewer watches a video for more than 5 seconds.

Learn more about how metering works for Zoom Webinars Plus and Events Video CMS.

No

(hub members are exempted)

Paid event

Metering is based on the number of paid registrations.

Yes

Hybrid/In-person event

Metered based on virtual attendees.

Yes