Chat in an event allows attendees to interact with each other, in addition to giving the hosts and exhibitors the opportunity to communicate with their attendees. To use the chat feature as an attendee, Zoom Events chat must be enabled for your account.
Upon entering an event, attendees will see the default Lobby Chat in the right panel.
Notes:
This article covers:
In the Chat panel's navigation view, attendees will see chat notifications. Private chats have numbered notifications (e.g. 1:1) and public chats have general notifications (e.g. lobby chats).
Additionally, when you view the list of all attendees in chat, you can see the number of event participants. After 1,000 users join the lobby chat, the total number of participants will be displayed as 1,000+, 2,000+, and so on.
Note: The first five avatars displayed at the top of the list will be users with special roles in the event, followed by the most recent active participants; hover your mouse over an avatar to see the user's profile card. The special roles will be listed by order of priority:
When you're in a chat, the back navigation arrow will always be visible. Click this to enter the navigation view from a chat view. The navigation view includes:
At the top of your current chat channel, other attendees' avatars are displayed, along with the number of active participants in chat. When you click the active number, the chat's participant list will appear, displaying all chat participants in your current chat. In the chat's participant list, attendees' Zoom Events names and avatars are shown.
With the participant list, you can view the following:
Additionally, in the participant list, you can hover your mouse over a participant's avatar to display their profile card.
Note: This feature is limited to active chat participants only (people who actually sent messages in chat) and to the 100 last active people (maximum).
Special role users in the chat will be differentiated by a different bubble color with their role displayed next to their name.
These special roles will be differentiated in the chat:
Notes:
You can add other attendees as contacts directly from the lobby chat.
The speaker and exhibitor special roles can upload files in chats to share information with attendees.
You will submit a report to the Trust & Safety team.
When you join the multiple sessions or single session lobby on the Zoom mobile app, you can use the Chat tab (accessed from the bottom navigation bar) to view all your chats and connections.
In the Chat panel's navigation view, attendees will see chat notifications. Private chats have numbered notifications (e.g. 1:1) and public chats have general notifications (e.g. lobby chats).
Additionally, when you view the list of all attendees in chat, you can see the number of event participants. After 1,000 users join the lobby chat, the total number of participants will be displayed as 1,000+, 2,000+, and so on.
Note: The first five users displayed at the top of the list will be users with special roles in the event, followed by the most recent active participants; hover your mouse over an avatar to see the user's profile card. The special roles will be listed by order of priority:
When you're in a chat, the back navigation arrow will always be visible; tap this to enter the navigation view from a chat view. The navigation view includes:
Special role users in the chat will be differentiated by a different bubble color with their role displayed next to their name.
These special roles will be differentiated in the chat:
At the top of your current chat channel, other attendees' avatars are displayed, along with the number of active participants in the chat. When you tap the active number, the chat's participant list will appear, displaying all chat participants in your current chat. In the chat's participant list, attendees' Zoom Events names and avatars are shown.
With the participant list, you can view the following:
Additionally, in the participant list, you can hover your mouse over a participant's avatar to display their profile card.
Note: This feature is limited to active chat participants only (people who actually sent messages in chat) and to the 100 last active people (maximum).
Notes:
Notes:
Attendees can add contacts from chat. They must view another participant’s profile card. Attendees can tap another participant's profile card and tap to Add Contact. If the recipient accepts, they will become a connection to the attendee.
Attendees can also view their connections and connection requests in the Connections chat channel.
The speaker and exhibitor special roles can upload files in chats to share information with attendees.
To use the chat feature as an attendee, your account admin must have the Zoom Chat feature enabled for your account.
Notes:
In the Chat panel's navigation view, attendees will see chat notifications. Private chats have numbered notifications (e.g. 1:1) and public chats have general notifications (e.g. lobby chats).
Additionally, when you view the list of all attendees in chat, you can see the number of event participants. After 1,000 users join the lobby chat, the total number of participants will be displayed as 1,000+, 2,000+, and so on.
Note: The first five users displayed at the top of the list will be users with special roles in the event, followed by the most recent active participants; hover your mouse over an avatar to see the user's profile card. The special roles will be listed by order of priority:
When you're in a chat, the back navigation arrow will always be visible; click this to enter the navigation view from a chat view. The navigation view includes:
Special role users in the chat will be differentiated by a different bubble color with their role displayed next to their name.
These special roles will be differentiated in the chat:
At the top of your current chat channel, other attendees' avatars are displayed, along with the number of active participants in chat. When you click the active number, the chat's participant list will appear, displaying all chat participants in your current chat. In the chat's participant list, attendees' Zoom Events names and avatars are shown.
With the participant list, you can view the following:
Additionally, in the participant list, you can hover your mouse over a participant's avatar to display their profile card.
Note: This feature is limited to active chat participants only (people who actually sent messages in chat) and to the 100 last active people (maximum).
When you join the multiple sessions or single session lobby on your mobile device's web browser, a floating action button will appear at the bottom left of your screen. This button will open chat and allow you to enter chat when chat is minimized. When you are in chat, a floating action button to minimize chat (while chat is maximized) will appear at the bottom left corner of your screen.
The mobile web browser chat contains the same functionalities as the desktop web browser chat's navigation view.
At the top of your current chat channel, click the 3 vertical dots , then click View Participants. The chat's participant list will appear, displaying all chat participants in your current chat. In the chat's participant list, attendees' Zoom Events names and avatars are shown.
With the participant list, you can view the following:
Note: This feature is limited to active chat participants only (people who actually sent messages in chat) and to the 100 last active people (maximum).
Notes:
Notes:
Attendees can add contacts from chat. They must view another participant’s profile card:
If the recipient accepts, they will become a connection of the attendee.
The speaker and exhibitor special roles can upload files in chats to share information with attendees.
Sometimes finding the right words can be challenging. Zoom Events Chat Compose with AI Companion leverages AI technology, which may include third-party models, to help you write lobby chat messages by using context from your conversation. You’ll maintain the ability to change messages by adding tone, inputting prompts, or changing the length of the message to give you confidence in what you’re communicating.
Additionally, hosts can manage compose with Zoom AI Companion for their event chat at the event level.
Learn more about enabling Zoom Events Compose with Zoom AI, using Zoom Events Chat Compose with AI Companion in lobby chat, other Zoom AI Companion features, and how Zoom AI Companion features handle your data.
To enable Zoom Events archiving for an account, contact Zoom Support and request meeting and webinar archiving to be enabled for your account. If the request is approved, archiving will be enabled for the account, including for Zoom Events. Existing users that are already approved for archiving are automatically added to the Zoom Events archiving list.
Learn more about archiving for meetings and webinars and archiving indicators.
A deeplink is a type of link that—when clicked—takes a user to a specific location inside an app.
In Zoom Events, hosts and speakers can share deeplinks through the lobby chat to direct traffic and take attendees to a specific area in the event (e.g. Speakers page or Expo) or even to directly join a specific session The default areas you can create deeplinks for are:
You can also create deeplinks for any other area of the event by navigating to that area and selecting the Current page option in the deeplink tool. To create direct join deeplinks to specific sessions, you must access the session detail page and use the ellipsis menu.
Additionally, attendees can also generate and share deeplinks, but links will only be clickable in direct chats (attendees are not permitted to post clickable links in public chats, like the lobby).
The direct join link can only be generated from the session detail page.