Adding and removing Marketplace Apps for personal use

The Zoom Marketplace helps you find apps that can integrate with Zoom to enhance your experience with products such as Meetings, Webinars, Chat, and more. Either in the Zoom Workplace app or the Marketplace site, users can search for different categories of apps, review their features and required permissions, and then add (install) apps for their own use.

After an app is added, users can generally start utilizing it immediately, although some may require an account with that service and additional configuration.

Note: Zoom account admins can control the visibility of the Marketplace tab in the Zoom Workplace app, require apps be approved by a Zoom admin before users can add them, approve or deny user requests for apps yet to be approved, and add apps for users on their behalf. Learn more about admin management of the Zoom Marketplace.

Requirements for adding and removing apps

Note: While many apps can also be used with the Zoom mobile app, currently apps cannot be added through the mobile app. Apps must be first added through the Marketplace or the Zoom desktop app.

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How to add apps from Zoom Marketplace

Users can add apps as they need from a variety of different entry points. Apps can be added directly from the Marketplace site or from within the Zoom desktop app. The various options are described below.

Web

Add apps directly from the App Marketplace site

The Marketplace site gives users access to all available Apps, which, after being added, can be used in the desktop app.

  1. Sign in to Zoom Marketplace.
  2. Search for apps by entering text into the search bar, selecting a category, or filtering the apps that are currently displayed.
  3. Click the name of an app to view more details, such as the app overview, screenshots, requirements, permissions, developer resources, and more.
  4. At the top of the app listing, click Add.
  5. You will be prompted to authorize the app to have access to the necessary account information.
    Once authorized, the app will be ready for you to use.

Note: If you see Request instead of Add, your account owner or admin must approve the app before it can be added for use. Click Request to send a request to your account owner/admins.

Windows | macOS | Linux

Add apps from the Apps tab of the Zoom desktop app

Similar to adding apps directly from the Marketplace site, this provides users with the greatest range of apps to browse and add.

  1. Sign in to the Zoom Workplace desktop app.
  2. In the navigation bar, click the Marketplace tab.
    Note: If you do not see the Marketplace tab, click the More tab , then click Marketplace.
  3. Search for apps by entering text into the search bar, selecting a category, or filtering the apps that are currently displayed.
  4. Click the name of an app to view more details, such as the app overview, screenshots, requirements, permissions, developer resources, and more.
  5. At the top of the app listing, click Add.
    You will be prompted to authorize the app to have access to the necessary account information.
    Once authorized, the app will be ready for you to use.

Note: If you see Request instead of Add, your account owner or admin must approve the app before it can be added for use. Click Request to send a request to your account owner/admins.

Add apps during a meeting or webinar

When adding apps during a meeting or webinar, you will only be presented with apps that are designed to work during a meeting or webinar. This means that some apps, such as those designed for use in Chat, will not be findable and addable through this method.

  1. Start or join a meeting or webinar.
  2. In the control toolbar, click Apps .
    Note: This may be found under the More option, or potentially disabled for the meeting/webinar host’s account.
  3. Click the Add Apps tab.
  4. Click the name of an app to view more details, such as the app overview, screenshots, requirements, permissions, developer resources, and more.
  5. At the top of the app listing, click Add.
  6. You will be prompted to authorize the app to have access to the necessary account information.
    Once authorized, the app will be ready for you to use.

Note: If you see Request instead of Add, your account owner or admin must approve the app before it can be added for use. Click Request to send a request to your account owner/admins.

Add apps from the Chat tab of the Zoom desktop app

When adding apps through the Chat side panel, you will only be presented with apps that are designed to work within Chat. This means that some apps, such as those designed for use in meetings and webinars, will not be immediately findable and addable through this method, as the search results have been filtered down to just apps compatible with Chat.

  1. Sign in to the Zoom Workplace desktop app.
  2. In the navigation bar, click the Chat tab.
    Note: If you do not see the Chat tab, click the More tab , then click Chat .
  3. At the top of the chat side panel, click the More button  , then click  Apps .
  4. Click Get Apps.
    The Marketplace will open with a filter applied to only show apps supporting Chat
  5. Click the name of an app to view more details, such as the app overview, screenshots, requirements, permissions, developer resources, and more.
  6. At the top of the app listing, click Add.
    Note: If you see Request instead of Add, your account owner or admin must approve the app before it can be added for use. Click Request to send a request to your account owner/admins.
  7. You will be prompted to authorize the app to have access to the necessary account information.
    Once authorized, the app will be ready for you to use in Chat.

How to remove an app from Zoom Marketplace

Web

To remove an app from the Zoom Marketplace site:

  1. Sign in to Zoom Marketplace.
  2. In the bottom left corner, click My Library.
  3. Find the desired app.
  4. Under the Actions column for the desired app, click the More icon .
  5. Click Remove.
    A Remove App window will appear.
  6. (Optional) Click the drop-down menu to choose the reason for removing this app.
  7. Click Remove to confirm the removal of this app.
Windows | macOS | Linux

To remove an app from within the Zoom Workplace app:

  1. Sign in to the Zoom Workplace desktop app.
  2. In the navigation bar, click the Marketplace tab.
    Note: If you do not see the Marketplace tab, click the More tab , then click Marketplace.
  3. In the bottom left corner, click My Library.
  4. Find the desired app.
  5. Under the Actions column for the desired app, click the More icon .
  6. Click Remove.
    A Remove App window will appear.
  7. (Optional) Click the drop-down menu to choose the reason for removing this app.
  8. Click Remove to confirm the removal of this app.