Adding and removing Marketplace Apps for personal use

The Zoom App Marketplace helps you find apps that can integrate with Zoom to enhance your experience with products such as Meetings, Webinars, Team Chat, and more. Either in the Zoom app or the Marketplace site, users can search for different categories of apps, review their features and required permissions, and then add (install) apps for their own use.

After an app is added, users can generally start utilizing them immediately, although some may require an account with that service and additional configuration.

Note: Zoom account admins can control the visibility of the Zoom Apps tab in the Zoom app, require apps be approved by a Zoom admin before users can add them, approve or deny user requests for apps yet to be approved, and add apps for users on their behalf. Learn more about admin management of the Zoom App Marketplace.

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Prerequisites for adding and removing apps

Note: While many apps can also be used with the Zoom mobile app, currently apps cannot be added through the mobile app. Apps must be first added through the Marketplace or the Zoom desktop client.

How add apps from Zoom App Marketplace

Users can add apps as they need from a variety of different entry points. Apps can be added directly from the Marketplace site or from within the Zoom desktop client. The various options are described below.

Add apps directly from the App Marketplace site

The Marketplace site gives users access to all available Zoom Apps, which after being added can be used in the desktop client.

  1. Open and sign in to Zoom App Marketplace.
  2. Search for apps by entering text into the search bar, selecting a category, or filtering the apps that are currently displayed.
  3. Click the name of an app to view more details, such as the app overview, screenshots, requirements, permissions, developer resources, and more.
  4. At the top of the app listing, click Add.
  5. You will be prompted to authorize the app to have access to the necessary account information.
    Once authorized, the app will be ready for you to use.

Note: If you see Request instead of Add, your account owner or admin must approve the app before it can be added for use. Click Request to send a request to your account owner/admins.

Add apps from the Apps tab of the Zoom desktop client

Similar to adding apps directly from the Marketplace site, this provides users with the greatest range of apps to browse and add.

  1. Open the Zoom desktop client.
  2. Sign in to your account.
  3. Click the Apps  tab.
  4. Click the Add Apps tab.
  5. Search for apps by entering text into the search bar, selecting a category, or filtering the apps that are currently displayed.
  6. Click the name of an app to view more details, such as the app overview, screenshots, requirements, permissions, developer resources, and more.
  7. At the top of the app listing, click Add.
    You will be prompted to authorize the app to have access to the necessary account information.
    Once authorized, the app will be ready for you to use.

Note: If you see Request instead of Add, your account owner or admin must approve the app before it can be added for use. Click Request to send a request to your account owner/admins.

Add apps during a meeting or webinar

When adding apps during a meeting or webinar, you will only be presented with apps that are designed to work during a meeting or webinar. This means that some apps, such as those designed for use in Team Chat, will not be findable and addable through this method.

  1. Start or join a meeting or webinar.
  2. In the control toolbar, click Apps .
    Note: This may be found under the More option, or potentially disabled for the meeting/webinar host’s account.
  3. Click the Add Apps tab.
  4. Click the name of an app to view more details, such as the app overview, screenshots, requirements, permissions, developer resources, and more.
  5. At the top of the app listing, click Add.
  6. You will be prompted to authorize the app to have access to the necessary account information.
    Once authorized, the app will be ready for you to use.

Note: If you see Request instead of Add, your account owner or admin must approve the app before it can be added for use. Click Request to send a request to your account owner/admins.

Add apps from the Team Chat tab of the Zoom desktop client

When adding apps through the Team Chat side panel, you will only be presented with apps that are designed to work within Team Chat. This means that some apps, such as those designed for use in meetings and webinars, will not be immediately findable and addable through this method, as the search results have been filtered down to just apps compatible with Team Chat.

  1. Open the Zoom desktop client.
  2. Sign in to your account.
  3. Click the Team Chat  tab.
  4. At the bottom of the chat side panel, click the ellipsis button  next to Apps  .
  5. Click Add an App.
    The Marketplace site will open in your default browser, with a filter applied to only show apps supporting Team Chat
  6. Click the name of an app to view more details, such as the app overview, screenshots, requirements, permissions, developer resources, and more.
  7. At the top of the app listing, click Add.
  8. You will be prompted to authorize the app to have access to the necessary account information.
    Once authorized, the app will be ready for you to use in Team Chat.

Note: If you see Request instead of Add, your account owner or admin must approve the app before it can be added for use. Click Request to send a request to your account owner/admins.

How to remove an app from Zoom App Marketplace

  1. Open and sign in to Zoom App Marketplace.
  2. In the top right corner, click Manage.
  3. On the left side of the page, click Added Apps.
    A list of all apps added by you is displayed.
  4. Identify the app to be removed then, click Remove.
    A Remove App window will appear.
  5. (Optional) Click the drop-down menu to choose the reason for removing this app.
  6. Click Remove to confirm the removal of this app.