The event lobby is the starting point of multiple sessions events and Zoom Sessions events. From the multiple sessions Zoom Events lobby, attendees can:
The lobby window on the Zoom client will be brought to the front of your screen when a session ends or will be opened if the lobby window was closed and the user remains signed in.
You can also join the Zoom Events lobby on the Zoom mobile app as well as the mobile web browser. The event lobby can be available to attendees 365 days before the event date, but will be set to the date and time specifically chosen by the host.
Note: Before joining an event on a computer, download the Zoom app from our Download Center. Otherwise, you will be prompted to download and install Zoom when you click a join link.
This article covers:
After you have completed registration for a free or paid event, you will receive an email to confirm your registration.
Note: In the desktop client, your scheduled Zoom Event links to your calendar.
After you have completed registration for a free or paid event, you will receive an email to confirm your registration.
Attendees will receive join methods and information about how to use each join method for their event in the confirmation email after registration. The same set of join methods is available on the ticket page after registration. Additionally, attendees can access the alternative join methods in the event lobby.
Attendees will receive join methods and information about how to use each join method for their event in the confirmation email after registration. The same set of join methods is available on the ticket page after registration. Additionally, attendees can access the alternative join methods in the event lobby.
This is the main event lobby tab. Hosts can select sessions to feature on the Lobby tab. Hosts can also select a session to stream in the lobby. Attendees can view live sessions at a glance before they join.
Notes:
Hosts can also allow attendees to chat with other session attendees before, during, and after a session in the lobby in the Lobby tab.
Attendees can also view a countdown to the event (if lobby is open to early access before event begins). The countdown timer is located above the main event image at the top of the lobby.
If enabled by hosts, attendees can receive reminders that prompt them to join sessions after they join the event’s lobby. They can click the Join button in the reminder to immediately join the event.
Attendees can also click the postpone icon to be reminded about the session again in 1 minute.
In the Lobby tab, sessions are organized in a list view and speaker names are clearly visible from the session view. The categories of the sessions on the lobby homepage are based on the user's role. Special-role users can view their sessions and join with one click from the lobby.
In this tab, you can discover and bookmark sessions. The Sessions tab also includes a full session directory. You can bookmark a session to your itinerary, join a session when the Join button is active, and view the recording of a complete session when it is available.
In this tab, click a session to expand the session's detail page. From this page, you can view the session's dates, times, and name. You can also view the session image, tracks, speakers, interpretation languages, and session description.
To bookmark a session, click the bookmark icon in either the left panel's session tile view or at the top of the session detail page. If enabled by the event organizer, you can view the number of bookmarks that the session has.
To join a session, click the Join button in either the left panel's session tile view or at the top of the session detail page.
An event's session card indicates that language interpretation is available and includes the languages that are interpreted during the session.
When a session has assigned language interpreters, the session details page displays an Interpretation Available label under the event name. Additionally, on the session details page, a Language Interpretation section displays a full list of the available interpretation languages.
Note: First, you must bookmark sessions from the Sessions tab for the sessions to be displayed.
You can join your bookmarked sessions from the Itinerary tab. Itinerary is your shortlist of sessions you can join during the event, displaying all your bookmarked sessions in calendar view. You can view all your sessions in one place, join a session directly from your itinerary, and have sessions where you’re a speaker to be displayed in a more prominent color in the calendar view.
At the top of the page, you can also use the search box and filters to find sessions that fit your schedule.
You can export your event agenda from the Itinerary tab to your personal (external) calendar through an ICS calendar file with all agenda sessions. Your personal calendar will sync with Zoom Events and you will receive an email update if anything exported has changed.
All your added sessions will appear in your personal calendar.
You can contact and learn more about the event’s exhibitors and sponsors in this tab.
For sponsors, there are 3 built-in tiers: Platinum, Gold, and Silver. There are also sponsorship tiers that are customized by the host. Hosts can choose to fund their events with these built-in sponsor benefits.
When you click or tap an exhibitor/sponsor card, the exhibitor's/sponsor's details page will appear. On the exhibitor's/sponsor's details page, you view the exhibitor's/sponsor’s images, representatives, description, and downloadable material.
Expo is a place where you can interact and network with other attendees and exhibitors. You can contact and learn more about the event’s sponsors in this tab. There are 3 built-in tiers: Platinum, Gold, and Silver. There are also sponsorship tiers that are customized by the host. Hosts can choose to fund their events with these built-in sponsor benefits.
When you click a sponsor tile, the sponsor's details page will appear. On the sponsor's details page, you view the sponsor’s images, description, and downloadable material.
Attendees can access speaker information from the lobby's Speakers tab to learn more about the speakers. When attendees click a speaker's image card, they are directed to the speaker's information page, which displays the following information:
When the speaker's detail page is expanded, attendees can click session titles to jump to the Sessions tab and open the session's details page to view more information about the speaker's session. Attendees can bookmark those sessions, join the session, and view more session details.
The People tab is where you go to see the profile cards of everyone in the event. It includes all the profile cards of the event directory, and also displays the profile cards of the event's host(s) and speaker(s).
Users can see the profile cards of the hosts, speakers, and attendees of the event from the lobby's People tab. In addition, users can click the All tab to display the profile cards of everyone attending the event, or they can click the Host, Speakers, Exhibitors, or Attendees filter tabs to narrow the results to only display the profile cards of speakers or only of attendees.
When attendees click a speaker's image card, they are directed to the speaker's information page, which displays the following information:
When the speaker's detail page is expanded, attendees can click session titles to jump to the Sessions tab and open the session's details page to view more information about the speaker's session. Attendees can bookmark those sessions, join the session, and view more session details.
In the Videos tab, attendees can browse a video directory and watch individual videos. Attendees of all ticket types can watch videos and view a list of the videos in the order specified by the event organizer.
Note: If the attendee signs out of Zoom Events, the attendee cannot access the video or video link.
Attendees can report any video that they deem inappropriate with the same standard Trust and Safety reporting flow for session recordings. They can report videos to Zoom and the event organizer.
If you watch a recording that you want to escalate, you can report it to the Zoom Events Trust and Safety team:
If the Zoom Trust & Safety team or the event organizer decides to take down the recording, the recording will no longer be available for viewing.
Chat in an event allows attendees to interact with each other, in addition to giving the hosts and sponsors the opportunity to communicate with their attendees. To use the chat feature as an attendee, your account admin must have the Zoom Events chat feature enabled for your account.
Upon entering the event, attendees will see the default Main Lobby Chat in the right panel.
Notes:
You can chat and connect with other event attendees from the event lobby chat.
The Zoom Events web browser experience is an easy way for attendees to join events and get the end-to-end event experience on desktop and mobile web browsers. Attendees do not have to download the latest version of the Zoom client to attend an event; they can participate in virtually all aspects of the event from their browser, including the Home, Expo, and Sponsors tabs. Zoom Events (web) supports mainstream web browsers supported by web meeting SDK.
Attendees who click Join on the client will continue to open the lobby window on the client. Attendees who click Join from other places will open the Home tab on their desktop/mobile web browser (after they sign in on the browser).
For attendees who start events on web browsers, Zoom Events (web) supplements the client-centric event experience. After signing in to their Zoom account, attendees will land in the event lobby on their web browser. The web browser lobby includes livestreaming, lobby chat, sessions list and details, itinerary, survey, and report. It also includes the following features:
Notes:
This is the main event tab. Hosts can select sessions to feature on the Lobby tab. Under Featured by Event Organizer, you can view sessions curated by your event organizer, bookmark these featured sessions to create your own Itinerary, click Join on the featured event to join it, and check out recordings of completed sessions (if the recording has been released by hosts).
Hosts can also select a session to stream in the lobby. Attendees can view live sessions at a glance before they join.
Notes:
Hosts can also allow attendees to chat with other session attendees before, during, and after a session in the lobby in the Lobby tab.
Attendees can also view a countdown to the event (if lobby is open to early access before event begins). The countdown timer is located above the main event image at the top of the lobby.
If enabled by hosts, attendees can receive reminders that prompt them to join sessions after they join the event’s lobby. They can click the Join button in the reminder to immediately join the event.
Attendees can also click the postpone icon to be reminded about the session again in 1 minute.
In the Lobby tab, sessions are organized in a list view and speaker names are clearly visible from the session view. The categories of the sessions on the lobby homepage are based on the user's role. Special-role users can view their sessions and join with one click from the lobby.
In this tab, you can discover and bookmark sessions. The Sessions tab also includes a full session directory. You can bookmark a session to your itinerary, join a session when the Join button is active, and view the recording of a complete session when it is available.
To bookmark a session, click or tap the bookmark icon in either the left panel's session tile view or at the top of the session detail page. If enabled by the event organizer, you can view the number of bookmarks that the session has.
To join a session, click or tap the Join button in either the left panel's session tile view or at the top of the session detail page.
An event's session card indicates that language interpretation is available and includes the languages that are interpreted during the session.
When a session has assigned language interpreters, the session details page displays an Interpretation Available label under the event name. Additionally, on the session details page, a Language Interpretation section displays a full list of the available interpretation languages.
Note: First, you must bookmark sessions from the Sessions tab for the sessions to be displayed.
You can join your bookmarked sessions from the Itinerary tab. Itinerary is your shortlist of sessions you can join during the event, displaying all your bookmarked sessions in calendar view. You can view all your sessions in one place, join a session directly from your itinerary, and have sessions where you’re a speaker to be displayed in a more prominent color in the calendar view.
At the top of the page, you can also use the search box and filters to find sessions that fit your schedule.
You can export your event agenda from the Itinerary tab to your personal (external) calendar through an ICS calendar file with all agenda sessions. Your personal calendar will sync with Zoom Events and you will receive an email update if anything exported has changed.
All your added sessions will appear in your personal calendar.
You can contact and learn more about the event’s exhibitors and sponsors in this tab.
For sponsors, there are 3 built-in tiers: Platinum, Gold, and Silver. There are also sponsorship tiers that are customized by the host. Hosts can choose to fund their events with these built-in sponsor benefits.
When you click or tap an exhibitor/sponsor card, the exhibitor's/sponsor's details page will appear. On the exhibitor's/sponsor's details page, you view the exhibitor's/sponsor’s images, representatives, description, and downloadable material.
Expo is a place where you can interact and network with other attendees and exhibitors. You can contact and learn more about the event’s sponsors in this tab. There are 3 built-in tiers: Platinum, Gold, and Silver. There are also sponsorship tiers that are customized by the host. Hosts can choose to fund their events with these built-in sponsor benefits.
When you click a sponsor tile, the sponsor's details page will appear. On the sponsor's details page, you view the sponsor’s images, description, and downloadable material.
Attendees can access speaker information from the lobby's Speakers tab to learn more about the speakers. When attendees click a speaker's image card, they are directed to the speaker's information page, which displays the following information:
When the speaker's detail page is expanded, attendees can click session titles to jump to the Sessions tab and open the session's details page to view more information about the speaker's session. Attendees can bookmark those sessions, join the session, and view more session details.
The People tab is where you go to see the profile cards of everyone in the event. It includes all the profile cards of the event directory, and also displays the profile cards of the event's host(s) and speaker(s).
Users can see the profile cards of the hosts, speakers, and attendees of the event from the lobby's People tab. In addition, users can click the All tab to display the profile cards of everyone attending the event, or they can click the Host, Speakers, Exhibitors, or Attendees filter tabs to narrow the results to only display the profile cards of speakers or only of attendees.
When attendees click a speaker's image card, they are directed to the speaker's information page, which displays the following information:
When the speaker's detail page is expanded, attendees can click session titles to jump to the Sessions tab and open the session's details page to view more information about the speaker's session. Attendees can bookmark those sessions, join the session, and view more session details.
In the Videos tab, attendees can browse a video directory and watch individual videos. Attendees of all ticket types can watch videos and view a list of the videos in the order specified by the event organizer.
Note: If the attendee signs out of Zoom Events, the attendee cannot access the video or video link.
Attendees can report any video that they deem inappropriate with the same standard Trust and Safety reporting flow for session recordings. They can report videos to Zoom and the event organizer.
If you watch a recording that you want to escalate, you can report it to the Zoom Events Trust and Safety team:
If the Zoom Trust & Safety team or the event organizer decides to take down the recording, the recording will no longer be available for viewing.
Chat in an event allows attendees to interact with each other, in addition to giving the hosts and sponsors the opportunity to communicate with their attendees. To use the chat feature as an attendee, your account admin must have the Zoom Events chat feature enabled for your account.
Notes:
Learn more about using chat for both desktop and mobile web browsers.
If the hosts allow it, attendees can access session recordings after an event. When a session is finished and its recording has been published, the session tile in the event details page will be clickable to watch the recording with a deeplink. When clicked, users will be directed to the lobby to watch the recording.
Note: The recordings will remain in the lobby until the lobby is closed.
Notes:
Interpreters' translation audio can be played in the Zoom Events recordings for the sessions in the lobby and published recordings in the hub. Users can choose the language(s) available that are translated and recorded by interpreters.
If you want to use the desktop client for your sessions, you can switch to the desktop client from the web browser.
Attendees can join live meeting/webinar sessions through a personal Zoom Room or a Zoom Room that is paired with their Zoom client.
In the top-right corner of the Zoom Events lobby, click the Pair icon to pair with a room.
Learn more about attending Zoom Events using Zoom Rooms.