Resolving Intel Iris Integrated Graphics issues
Due to technical limitations with Intel Iris Integrated Graphics graphics, users may experience crashes or system freezes when trying to share their screen with the Zoom desktop app. To resolve this issue, please follow these steps:
- Sign in to the Zoom desktop app.
- Click your profile picture, then click Settings.

- Click the Meetings & webinars tab.
- Click Advanced.
- In Video Rendering Method, click the dropdown menu and select Direct3D9.
- Close the Settings window, restart your computer, then test screen sharing again.