Using the web-based Zoom Rooms controller

With the web Zoom Rooms controller, a Zoom Rooms admin can remotely control Zoom Rooms from anywhere in the world allowing for remote assistance, configuration, or even troubleshooting. For example, you can use the web-based controller to:

This article covers:

Prerequisites for using the web-based Zoom Rooms controller

Note: Kiosks and Scheduling Displays don't support the web-based controller.


Before using the web-based controller, take note of these limitations:

You can review the release notes for the web-based controller here

How to access the web-based controller

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Room Management then Zoom Rooms.
  3. Click one of the locations in the hierarchy to filter rooms by location; or search for a room.
  4. Click the ellipses icon to the right of the Zoom Room display name, then click Launch Controller.
  5. You can access most of the controller features and in-meeting controls.
    Note: You can also launch the web-based controller from Device Management.