If your organization includes Zoom Rooms that are spread among a variety of locations, the account owner can establish a hierarchical structure to help manage them more effectively. Depending on the needs of your organization, you can specify a location for a Zoom Room that includes its Country, City, Campus, Building, and Floor. The account owner or Zoom Room administrator can manage settings for a single Zoom Room, all Zoom Rooms in the organization, or anything in between.
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An account owner can design a hierarchy to define the locations of all Zoom Rooms. The account owner or designated Zoom Room administrators can also configure different settings at each level of this hierarchy.
For example, suppose an organization named mycompany.com is located in two buildings that each have two floors, and each floor has two Zoom Rooms. The account owner creates a hierarchical structure by enabling the Building and the Floor locations of the hierarchy. Within the Building location, the account owner adds BuildingA and BuildingB. Within the Floor location for BuildingA, the account owner or a Zoom Room administrator adds FloorA1, and FloorA2, and within FloorA1, adds ZoomRoomA1Alpha and ZoomRoomA1Beta. A parallel hierarchy for BuildingB is also added. This hierarchy of Zoom Rooms at mycompany.com looks like this:
If you do not change the settings for any intermediate levels in the hierarchy, all rooms inherit the mycompany.com account settings. This works well for a small number of rooms managed by a single person. For example, say that the value of the Support Email setting at the account level is set to firstname.lastname@example.org, because all rooms use the same support engineer. But suppose that BuildingA hires its own support engineer whose email is support_buildingA@mycompany.com. You could individually configure the Support Email value for each of the 4 rooms in BuildingA. Alternatively, though, you could configure the Support Email value one time by changing it at value at the Building level. Each room in the building, would then automatically inherit this change.
In this example, the Zoom Room administrator would edit the settings for BuildingA so that the value for the Support Email setting is support_buildingA@mycompany.com. Both FloorA1 and FloorA2, as well as all 4 rooms in BuildingA, inherit the Support Email value of support_buildingA@mycompany.com. The 4 rooms in BuildingB would continue to use email@example.com, the value at the account level.
Only the account owner can create the initial hierarchy. After the hierarchy is established, Zoom Room administrators can modify it. To create a Zoom room hierarchy:
Note: To add a structure, click the tab with the structure type, then click the Add Building button (or the Add button for another type of structure).