Getting started with the Zoom Workplace mobile app

Zoom unifies collaboration tools for communication, productivity, spaces, and employee engagement in an AI-first work platform, accessible through the Zoom Workplace mobile app for iOS and Android.

Note: Some features may not be available due to license or add-on restrictions. Please refer to feature specific articles for more information about requirements and configuration.

Requirements for getting started on the mobile app for Android or iOS

Make sure your device meets the system requirements for Android or iOS
Download and install the Zoom Workplace mobile app from the Download Center
If you already have the Zoom Workplace mobile app installed, verify that your version is up to date

How to sign in and join
How to use the Zoom Workplace mobile app
How to start or join a meeting on the Zoom Workplace mobile app
How to use in-meeting controls
Permissions requested by the Zoom mobile app

How to sign in and join

After installation, open the Zoom Workplace app on your device. When you open the app for the first time, you have the option to sign in, join a meeting, or sign up.

Sign in: If you already have a Zoom account and want to sign in or start your own scheduled meeting, tap Sign in.
Sign up: If you don’t have a Zoom account yet, tap Sign up to create a free Basic account.
Join meeting: To join a meeting without signing in, tap Join meeting. You will be prompted to enter the meeting ID and passcode.

How to use the Zoom Workplace mobile app

Navigate through the app

Use the navigation bar at the bottom of the mobile app to select from various Zoom products and options you have access to. The More tab includes additional items not currently displayed on the navigation bar.

Note: Some tabs may not be visible to you if you do not have access to that feature or product.

Home tab

The Home tab provides a centralized view of your daily schedule. When you open the app or tap the Home tab in the navigation bar, you will see relevant information for the current day by default. You can navigate to previous or upcoming days to view meetings and schedules for other dates.

On the Home tab:

In the app header:
- Tap the ellipsis icon to access the following actions:
  - Meet with Personal ID: Start a meeting using your personal meeting ID (PMI), send an invitation, or edit your PMI details.
  - Room: Connect to Zoom Rooms from your mobile device. You can start a meeting from a Zoom Room, share your screen to the room, chat and view shared content, and more.
  - Scan QR code: Scan a QR code or share your QR code with others to add you as a contact.
  - My anytime meetings: View your recurring meetings with no fixed time.
  - Transfer a meeting
- Tap the AI Companion icon to open the AI Companion panel. In the AI Companion panel, you can ask questions and receive tailored responses sourced from the different data sources and contexts available to you. Learn more about using the AI Companion panel.
Quick actions menu:
- Meet : Start an instant meeting using your PMI or a new meeting ID. Learn about in-meeting controls for hosts.
- Join : Join a meeting using the meeting ID. Learn about in-meeting controls for participants.
- Schedule : Schedule a one-time or recurring meeting.
- Share : Enter a sharing key or meeting ID to share your device screen to a Zoom Room.
- Record : Start Voice recorder with AI Companion to transcribe and generate a summary of your conversation.
Meetings and scheduled events:
- By default, events for the current day are shown. Tap the day to view scheduled events for that day, or scroll down to view scheduled events for other days.
- Each meeting for the selected day is represented by a meeting card. Meeting cards may display the following details:
  - Meeting title (topic)
  - Meeting host
  - Start time
  - Location, such as a conference room or physical address
  - Number of participants
  - Tap on a meeting card for full meeting details. Meeting content, such as recordings, transcripts, and summaries, is accessible from the meeting details.

Note: Without the calendar and contacts integration enabled, Zoom will only show meetings you’ve scheduled, and any meetings you have been invited to will not be shown. You will need to integrate your calendar with Zoom to display meetings you've been invited to or other non-Zoom meetings.

Team Chat tab

Tap the Team Chat tab to view and send messages to a contact, a group, or a channel.

Tap the options at the top to quickly view different types of messages, including All, Mentions, Chats (direct messages), Channels, Meeting chats, Shared spaces, and more.
To filter and sort messages, such as only viewing unread messages, tap the filter icon .
To start a new message, tap the plus icon .

More tab

The More tab includes additional items not currently displayed on the navigation bar. Depending on the Zoom products and permissions you have access to, you may see icons such as Mail, Calendar, Whiteboards, Events, Apps, Clips, Phone, Contacts, Tasks, Docs, and more.

To customize your icon display order, tap Reorder, then drag-and-drop icons as needed between the More menu and the navigation bar. When you’re finished customizing the display order, tap Done.

Profile picture and settings

In the app header, tap your avatar or profile picture. This is where you can view your sign in information, availability, and status message, as well as manage your profile information and app settings.

QR code: Tap the QR code icon to scan a QR code or share your QR code with others to add you as a contact.
Email: Below your display name, tap your email address to view which account you’re currently signed in with or switch to a different account.
Availability: Tap to manually change your presence status.
Status: Tap to add, update, or clear your status message, then tap Save.
My profile: Tap to view and manage your profile information. From your profile menu, you can:
- Update your profile picture
- Edit your display name
- Delete your account
- View or edit your personal meeting (ID)
- View your license assignments
- Manage the devices where you’re logged in
Settings: Tap to view the Settings menu, where you can manage your app settings, view About information, switch to a different account, and sign out.

Global search

In the app header, tap the search icon to perform a global search of your Zoom Workplace account, including contacts, meetings, chats, channels, whiteboards, docs, and more. You can refine your search results for certain content types using sorting and filters. Your searches are synced with the Zoom desktop app.

AI Companion

In the app header, tap the AI Companion icon to open the AI Companion panel. In the AI Companion panel, you can ask questions and receive tailored responses sourced from the different data sources and contexts available to you. Learn more about using the AI Companion panel.

How to start or join a meeting on the Zoom Workplace mobile app

Start an instant meeting

In the navigation bar, tap the Home tab.
Tap Meet.
Tap Start a meeting.

Start a scheduled meeting

In the navigation bar, tap the Home tab.
Locate the meeting you scheduled.
On the meeting card, tap Start.

Join a meeting

In the navigation bar, tap the Home tab.
If you know the meeting ID and passcode, tap Join, then do the following:
1. Enter the meeting ID and passcode.
2. Tap Join.
If you have meetings listed on the Home tab, tap the meeting card, then tap Join.

How to use in-meeting controls

When you join or start a meeting, your meeting controls are available in the meeting controls toolbar located at the bottom of the meeting window (tap in the Zoom window to display meeting controls if the toolbar isn’t visible). The meeting controls toolbar includes primary meeting functions depending on your meeting role and what features you have access to, such as Mute/Unmute, Start video/Stop video, and Chat. Additional options are available in the More menu.

Learn more about meeting controls for hosts, co-hosts, and participants.

You can also join a test meeting to familiarize yourself with meeting controls before joining a scheduled meeting.

Permissions requested by the Zoom mobile app

The Zoom mobile app may ask you to authorize access to the following permissions with a pop-up, depending on which features you are accessing in Zoom. You can enable these options beforehand or at your overall discretion by going to Settings, then scrolling down and selecting Zoom on your device. The following permissions are requested by Zoom:

Location: Allows Zoom to access your location, so it can generate an Emergency Response Location, for when dialing emergency services from Zoom phone.
Contacts: Utilized for Phone Contact Matching (not available for iPads or iPadOS).
Calendars: Allows Zoom to add a meeting as an event in the Calendar app, when a Zoom meeting is scheduled.
Photos: Allows Zoom the ability to access your local photo albums, for adding images to chat messages, or for screen sharing during a meeting or webinar.
Microphone: Joining using built-in audio devices in a meeting or webinar.
Camera: Sharing your video in a meeting or webinar.
Siri & Search (iOS only): Enables the ability to add Siri Shortcuts including Join the Next Meeting, View Today’s Meetings, Start My Personal Meeting.
Notifications: Allows Zoom the ability to display notifications for chat messages, upcoming meetings, and more.
Background App Refresh: Allows for notifications for Meeting invites when the app is closed and not actively running.
Bluetooth: Allows for Push-to-Talk (PTT) automatic connections, specifically for the Jabra device. If enabled, the Jabra headset can be discovered and used with the Talk button, which is compatible with Zoom Phone's PTT solution.
Local network: Requested when connecting to a Peer-to-Peer meeting, performing a DNS query for Zoom Phone, or when pairing your mobile app with a local Zoom Room.